Articles
Tag: usability (page 7)
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How to Create Clear Web Navigation Menus
To create clear menus you need to understand your customers' top tasks and use the words they would look for as they seek to complete these tasks. Good web navigation is unsubtle. It is clear, precise, familiar, consistent, boring, unemotional. Good navigation is ugly and functional.
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World Usability Day Focuses on Sustainable World
In just two tiny weeks the world will celebrate World Usability Day 2009 -- a day when we can focus on designing for a sustainable world. It may be just one day, but it’s intended to inspire us for years to come. Come along and find your enthusiasm.
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Avoiding Demographics When Recruiting Participants: An Interview with Dana Chisnell
User research works best when you match your participants to the people who will use your designs. It makes sense that teams would try to use the demographics, often compiled by the organization's market research team, as the basis of their recruiting efforts. However, this can be problematic.
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SDL Tridion's New Tool to Monitor Your Brand for Quality and Compliance
How many web managers spend a big chunk of their day managing the quality and compliance aspects of their company's website? Probably too many. If your website is built using SDL Tridion (news, site ) web content management, then you should be happy to hear this.
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20 Tips for Improving Your Web Writing
The truth is, most online readers don’t care much about grammar, spelling and punctuation as long as they get the information they need. With that said, good grammar does build trust in your organization.
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Web Turns Marketing and Communications on its Head
Traditional marketing and communication is about getting people to do things. Web marketing and communication is about helping people do things.
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How to KISS When Your Web Copy Isn’t Short and Simple
Most of us are aware of the golden rule for plain writing on the Web: Keep It Short and Simple (KISS). But there’s no getting around it--at some point you are likely to have a long piece of complex material that you have to put up on your website.
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5 Techniques for Getting Buy In for Usability Testing
For more than seven years, I’ve been teaching and coaching design teams on how to conduct usability tests and gather user feedback early on in the development process.
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Is Your Website a Needy Child?
The public website or intranet that keeps screaming for attention with useless images and vain content will get little from the impatient and sceptical customer. The needs of the organization are great, and the larger and older the organization gets, the greater those needs become.
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W3C Publishes Mobile Web Apps Best Practices Draft
The World Wide Web Consortium (W3C) (news, site) is back at work, this time developing best practices for the development and delivery of web applications on mobile devices. Developed by the Mobile Web Best Practices Working Group as part of the Mobile Web Initiative, each best
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Great Designs Should Be Experienced and Not Seen
Recently, in a set of interviews UIE conducted with avid users of Netflix.com, the online DVD rental web site, we asked "What are the things you like best about the site?" Lots, apparently. They liked how you didn't have to return the discs right away.
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Web Usability Improves but Remains Costly
Jakob Nielsen says that "websites are definitely easier to use now than they used to be." That's because in his recent survey of 24 websites, which analyzed users' task outcomes and compared it to data collected from the same sites five years earlier, results showed that web usability has
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Website Management: You Can't Automate Everything
The biggest challenge a website manager has is to understand how humans work, not how content management software or search engines work. I recently did a workshop with a bunch of engineers in the audience. I was explaining the essential need to understand your customers by observing their behavior.
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Improving Web CMS Usability: Drupal 7 Needs You
The Drupal (news, site) team has a lofty goal, one shared by many content management system projects and vendors: to make their CMS the simplest to use. To that end, Leisa Reichelt and Mark Boulton of Mark Boulton Design have been tasked by Dries Buytaert to
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