Articles
Tag: ux (page 8)
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A UX Horror Story: Ways to Make Your UX Partner Lose Their S#!t
I have come full circle. Several years ago, I wrote a personal blog entitled "What's Holding Back UX" whose premise was that pretentiousness was the mortal enemy of the UX discipline.
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ClickTale Secures US $17M in Funding for Product Development
In-Page Analytics innovator, ClickTale has received US $17 million from Amadeus Capital Partners to invigorate product development and company expansion. A True-to-Life Investment Other investors in the Series B growth stage funding include Goldrock Capital and Viola Credit, Israel’s leading venture lending fund. The investment will help ClickTale as they
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Where No UX Professional Has Gone Before #sxsw
Yay! Halleluja! Huzzah! Yippee Skippee! The day I have longed for has arrived. I am no longer the only one talking about the need for design philosophy in the API space. At this time last year, Alan Cooper (the godfather of user centered design) and I were seemingly the only ones who recognized that this space is in need of designers. Although Alan empathized and heartily agreed with me I still felt alone given
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Where Does Good User Experience Come From?
We all know that when it comes to developing enterprise solutions, good user experience (UX) doesn't happen by accident. In fact, it can be downright elusive.
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WebDAM Revamps with New 'Experience,' Featuring Updated Interface
Digital asset management vendor WebDAM Solutions is going “radical.” That’s the company’s descriptor for its New WebDAM Experience, released this week, which updates collaboration, search and discovery functionality and the overall user experience. The company said that the subscription-based Experience platform improves productivity, teamwork, brand management and workflows for creative
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Empathy: The Web Professional's Greatest Skill
The trend towards greater and greater customer empowerment requires a deeper and deeper understanding of customer needs.
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How To: Adding Depth to User Experience (UX) with Generalists and Hybrids
In Part 1 of this "UX How To" article I explained the families of roles within the user experience discipline; UX Specialists, UX Generalists and Hybrids. The Specialists, from research, strategy, design and front-end development, were covered in detail. Generalists and Hybrids float above and in-between.
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How To: Getting Started in User Experience (UX)
I have seen the question on Quora. I have seen the question on LinkedIn. I have seen the question on so many different online properties that I have lost count. The summarized question is: "How do I get started in learning about UX (User Experience)?".
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Journal from an Intranet Voyage: Assembling the Crew
When we last left our band of intrepid explorers of employee experience, I had explained our "big tent" strategy of inclusion along with how the cupcake approach to product strategy would be used to counter inclusion's seemingly inseparable compatriot, longer timelines.
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Journal from an Intranet Voyage: Tents and Timing
In my last journal entry, I chronicled the beginning of my enterprise's efforts to re-envision the company intranet and detailed our team's strategy to change the conversation around the intranet program and its priority relative to projects with more compelling returns on investment.
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Journal from an Intranet Voyage: Changing the Conversation
As I recently have been afforded the opportunity to help my enterprise improve our intranet, I've decided to chronicle this effort in a series of articles over the course of the journey. Before I begin, a little context.
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Customer Experience: Reduce Customer Effort
Words such as "loyalty", "engagement", "community", and "experience" describe a largely false relationship between customers and organizations. "The IBM Institute for Business Value found that 60-65% of business leaders believe that consumers follow their brands on social media sites because they want to be a part of a community," Patrick
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Think User Experience is About Creating Great Designs? Think Again!
Some people think User Experience (UX) is about creating great designs. It is not. Would you like to know who thinks that? People outside UX, Interaction Designers, Graphic Designers, UX novices and mediocre UX practitioners. Some people think UX is about creating empathy with your users. It is not.
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Big Data Presents New Challenges for Online Publishers
Big data is changing online publishing. As a result of this growing phenomenon, publishers are now facing four key challenges and exploring new ways to tackle them.
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