Articles
Enterprise intranets are usually created to act as the main conduits for internal collaboration, including content creation / acquisition. But, to-date, most are failing to engage their internal customers: the employees of corporations. According to a 2009 report by Watson Wyatt, only 50% of employees accessed the intranet on
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As CMSWire readers know, typical online buyers use a number of different channels to research and make purchase decisions. Consequently organizations need to find ways to intelligently engage with their customers across channels and in a personalized manner. According to an Aberdeen's Report (download the PDF ), the top
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Next time you have a chance to watch someone reading a map, look for the first thing they do. They'll likely do the exact same thing everyone else does: find themselves on the map.
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Never make management decisions for a website based on opinions. There is often a Jekyll and Hyde difference between what people say and what they do. SIMS is a hugely popular simulation game. They wanted to improve sign up for optional registration for those who had purchased the game.
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Fatwire (news, site) is back in the news this week with the release of FatWire Content Integration Platform 2.0 for EMC Documentum. The platform enables organizations to apply enterprise standards for retention and business compliance to Web content. EMC + FatWire FatWire and EMC hooked up in
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Separating the top tasks from the tiny tasks is one of a web manager's most important responsibilities. A major publisher has for the last 30 years published technical books that can be up to 200 pages long.
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You already know that your website is an important part of your business strategy. But as devices and channels grow in number, it's not the only channel you need to focus on. Unfortunately, in many cases the user experience across different touchpoints varies broadly and the results clunky or impersonal.
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There is a lot of buzz going on around personalization in the online world -- how to use it, does it matter, won't the visitor be suspicious, etc. From where I stand, personalization matters. Here's why. Offline Personalization is Essential and Normal In the offline world, personalization is everywhere.
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Good news, FatWire (news, site ) fans! Today your favorite Web Experience Management solutions provider has announced the general availability of their WEM framework.
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EMC (news, site ) says they can't own and be experts in everything, so strategic partners are a critical element to their business strategy.
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It hasn’t been an easy year for anyone in the Content Management industry, so it really wasn't too much of a shock that earlier this month it was announced that Vignette (news, site) was being taken over by Open Text (news, site ) and that
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