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the Free CMSWire NewsletterThis week the outcry over the demise of Office 2010 mobile beta was so great that Microsoft had to apologize. It looks like it will also be having problems with Google Docs. And Xerox is down but far from out.
Microsoft: We’re So So Sorry!
In something akin to a petulant child apologizing for stealing cookies, Microsoft (news, site) has apologized for terminating the beta of mobile Office 2010 last week, but says details of its demise were contained in the original small print and you really should have read that.
Obviously, though, quite a number of people hadn’t. The beta went offline on April 5th leaving users who had installed the beta unable to launch Microsoft Office Apps on their phone.
The apology, which appears on the Microsoft Office 2010 Engineering blog, explains how you might resolve the issue, which is a good thing, unless of course your phone did not come with Office Mobile 6.1 pre-installed. In that case you will have to uninstall Office Mobile 2010 beta and then re-install the older version of Office Mobile.
If your phone did not have Office Mobile 6.1 pre-installed then you’re just going to have to buy it. A small (very) olive branch is that Microsoft says uninstalling Office Mobile 2010 Beta will not delete or alter any of the documents you have on your phone or Microsoft Office SharePoint Server.
Office Mobile 2010 will be available for download through Windows Marketplace for Mobile at the same time as the Office 2010 suite in June.
Xerox Down, But Fighting Fit
Xerox’s (news, site) annual report has just been released and shows that the document management and hardware giant is down 14% overall on the year with revenues of US $15.2bn.
Like many others, it cites the depressed economy as the major contributing factor in the fall off in revenues saying that tightened purse strings were making many companies in the enterprise and SMB market shy away from investing in new software and technologies.
While no one will be worried about the future of Xerox, tucked away in one of the smaller paragraphs is a statement that says the company is really going focus its efforts this year on the document management market, and extend the reach of its business process outsourcing operations (BPO).
BPO was always going to be one of its priorities after the acquisition of ACS, which was finalized in September, for US$ 6.2bn and which produced total revenues at the end of 2009 of US$ 6.6bn. This is a space really worth watching this year as the economy cranks up. The annual report is now available on the website.
Adobe Creative Suite 5.0 Enhances Workflows
The latest release of Adobe’s (news, site) Creative Suite, which is due to ship in the next 30 days, comes with new workflow enhancements as well as access to Omniture technologies that will enable it to capture and analyze information and content generated by websites and other sources.
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