Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Jeremiah Owyang, Dan Rasmus to Keynote #GilbaneSF

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The registration for Gilbane San Francisco Conference is in full swing. For those of you coming out to the event, don’t miss the keynote sessions presented by visionaries Jeremiah Owyang and Dan Rasmus.

Keynote Sessions

If you’re not following Owyang on Twitter (@jowyang), drop everything right this minute and go follow the guy. At Gilbane SF, Owyang will talk about customer engagement and collaboration in the workplace.

As an analyst at Altimeter Group (and formerly at Forrester), Owyang brings a wealth of knowledge to the table. “If you want to know how companies are actually using social and web tools to engage with customers, Jeremiah is the go-to guy,” promises Gilbane SF.

Dan Rasmus (@DanielWRasmus), a known strategist (self-proclaimed futurist) and author, really knows the knowledge worker in and out based on his experience as an analyst, consultant and a former director of business insights for Microsoft.

Rasmus is scheduled to shed light on how collaboration in the workplace is evolving in cross-border, cross-culture environments and how to design efficient and comfortable workplace experiences.

Industry Analyst Debate: What's Real, What's Hype and What's Coming

Yes again, expect a debate by industry analysts from different walks of web content management life about critical content and information technologies or strategies. This session’s panelists include Frank Gilbane, president, Gilbane Group; Rob Koplowitz, principal analyst, Forrester; Hadley Reynolds, research director, Search & Digital Marketplace Technologies, IDC; Tony Byrne, founder, The Real Story Group & CMS Watch; Scott Liewehr, senior consultant, Web Content Management, Gilbane Group.

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