Customer Experience Management (CXM), Information Management, Social Business
 
 

Webinar: Demystifying Web Engagement Management (Nov 3rd)

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Logistics

  • When: Nov 3, 2010 14:00 - Nov 3, 2010 15:00
    Timezone: (GMT-5) Eastern Time (US & Canada)
  • Where: Online / North America
  • Registration: Click Here for Details

Description

Web Engagement Management (WEM) is changing the way organizations understand and interact with their customers. Companies that have already optimized new technological and strategic advancements associated with WEM are proving to have huge advantages over competitors.

During this live event:


  • Determine where your organization is on the WEM maturity model

  • Present a vision that you can take back to your team of what your organization has to gain by embracing WEM

  • Describe how content optimization, multi-channel management and sales automation fits into the WEM framework

  • Provide practical, step-by-step advice for implementing WEM strategies with your website

  • Describe the differences between quality and quantity analytics measurement, and its impact on the customer experience

The webinar is a live, interactive event which runs for 1 hour on November 3rd at 2pm Eastern time. The featured speaker is Scott Liewehr, a leading Web CMS and Web Engagement analyst from The Gilbane Group. You can click here to reserve your seat.

> Click here for Registration Information


 

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