Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Web Cms News & Articles

Magnolia 4.5 Promises Multichannel Management, One Step Closer to v. 5

We're at version 4.4.6 and counting for Magnolia's latest milepost to the whopping 5.0 upgrade. But we first have to get to v. 4.5 and that release is now promised for the end of this month for the top tier, open source Enterprise Content Management System.

Drupal Announces Two Community-Elected Board Members

drupal_logo_2012small.jpgThe Drupal Association held its first election for two at-large board members. Donna Benjamin and Steve Purkiss were elected by Drupal community members and then ratified by the Drupal Association Board.

Myths & Realities of Drupal

In the decade since its quiet emergence onto the scene, Drupal has become an industry standard in the web content management and web publishing field, one with an almost cult-like following among developers.

Magazines on Tablets: Woodwing & Adobe Announce More Updates

Contrary to popular belief, the revolution will be digitized, and all those interested in the transformation must innovate or die. Print magazines held out for awhile, but now, with remarkable design systems in place and developing, such as the recent partnership between WoodWing Enterprise and Adobe Digital Publishing Suite, publications can keep their look and feel, without all the paper cuts. Recently, the joint venture announced the release of two new upgrades, which bring a host of additional features and multimedia functions to their innovative program. Even those aggravating inserts now have a way of being recreated virtually.

How an Online Marketing Solution Aligns to the Top 3 Priorities of CMOs [SPONSORED]

CMOs and Marketing VPs are primarily focused on 3 goals:

  • Connecting to new customers
  • Building customer loyalty
  • Clearly demonstrating the value of marketing

These goals are not new -- the tactics used to achieve them are.

Yahoo Chairman Jumps Down

Thumbnail image for yahoo_logo.jpg In a letter to the Yahoo board, Chairman Roy Bostock announces that he won't be seeking re-election at the next shareholder's meeting. Is Bostock stepping down? Or is it more like jumping ship?

The 3 Stages of Customer Experience

Contrary to popular belief, customer experience isn’t a destination, but rather a journey. While every company must follow its own path to meet the specific needs of their customers, there are common stages that it will travel through on their way to success.

Internet Explorer Regains Market Share From Firefox, Chrome

"The reports of my death are greatly exaggerated," says Internet Explorer, as Microsoft's default Windows web browser regains some of the market share previously lost to its major competitors Mozilla Firefox and Google Chrome.

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2012 Planning: Key CXM, EIM, E2.0 Items for Your Calendar (7-Feb)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can see all events here.)

 

Featured Webinar

How to Build a Killer Mobile Web Strategy
Learn what it takes to create a great mobile web strategy -- deliver your content with confidence to browsers, phones and tablets alike. 
(Feb 28th at 3pm)

> Learn More - Reserve Your Seat

Web Content: Should Links be Underlined?

The most important thing is that a link is clearly understood to be a link. That way, when you scan the page you can immediately identify the links.

eZ Systems Partners With Ixonos, Pushes eZ Publish Into Cloud

eZ Systems Partners With Ixonos, Pushes eZ Publish Into Cloud The latest vendor to take its solutions to the cloud is eZ Systems, which has recently announced a partnership with cloud solutions provider Ixonos, to move eZ’s flagship Publish platform to the cloud.

Adobe's Kevin Cochrane Talks ReOrg, Customer Experience in 2012

In November of last year, Adobe did a pretty serious restructure, making the decision to focus on Digital Marketing and Digital Media. More than a few people might have wondered what exactly was going on. But when you take the time to consider what Adobe did, you realize they were following their own advice: focus on the customer.

Dynamics CRM Goes Mobile, Extends Social Capabilities

CRM is nothing really unless it can adapt to business users’ changing marketplace. Microsoft, since the release of Dynamics CRM online last year, committed itself to providing agile CRM and preparing companies for the release by flagging changes 90 days in advance. It has now flagged that it is making Dynamics CRM mobile.

Dive into Drupal at DrupalCon Denver

Sponsored ArticleDrupalcon 2012 in Denver goes beyond open source to focus on the them of Collaboration for Every Device. Here's what to expect at this year's event:

Blytheco Adds SugarCRM to Product Offering

Sage N. America's top ERP partner, Laguna Hills, CA based Blytheco LLC, announced this week it has has partnered with SugarCRM, "...delivering to its clients the ability to effectively boost sales and retain customers, while saving money," the company said.

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