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Chatter News & Analysis

Was Gartner's Social Software Smackdown a Lovefest?

Gartner hosted a “Social Software Smackdown” panel at its Catalyst Conference last month. After talking with its host, analyst Larry Cannell, it’s clear that the participants from Microsoft/Yammer, Salesforce/Chatter and Box don’t feel that they’re in a turf war, at least just yet.

That's true in spite of the fact that Gartner’s most recent Magic Quadrant for Social Software in the Workplace noted there’s little difference in the products these companies provide.

 “We are in the early stages of this market with a tremendous upside for enterprises and workers,” Cannell wrote in his takeaway notes.

E-Commerce, Content and Closing the Gaps: A Look at e-Spirit

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With more and more people shopping online, e-commerce vendors are constantly searching for new ways to find, engage and keep customers. One of the best strategies is the use of engaging content. Even so, many online stores struggle to provide optimal retail experiences.

A number of vendors are responding with solutions, including Elastic Path, e-Spirit and Sitecore. We'll take a look at what they are offering in a three-part mini-series starting today.

Salesforce Debuts Salesforce1 for Building Mobile Apps #DF13

Thumbnail image for image-dreamforceapps-2013.jpgCompanies using Salesforce software as the base of their online businesses now have a more full bodied mobile app building toolkit. The product, Salesforce1, debuted today at the company's Dreamforce 2013 conference.

Social Enterprise Collaboration Governance: A Little Done, A Lot More To Do

Metalogix didn't wasted any time in incorporating the SharePoint governance and administration assets it acquired from Axceler in August into its corporate portfolio. This week, Axceler has rebranded itself and its remaining assets under the umbrella of a new company called View Do Labs, which will focus on offering enterprises governance and analytics across social networks.

Gartner MQ For Workplace Social Software: Atlassian, NewsGator, Tibco, VMWare Challenge, Many Vendors Excluded

In our first look at this year’s Gartner Magic Quadrant for Social Software for the Workplace, we saw a market characterized by extreme volatility. It is also a market where differences between vendor's products are difficult to distinguish at a functional level. However, Gartner found four vendors strong enough to make it into the Leaders’ Quadrant, named four challengers and offered a long list of vendors that didn’t make the grade, including some surprising names.

Gartner MQ For Workplace Social Software: IBM, Jive, Microsoft, Salesforce Lead Volatile Market

Buyers are finding it increasingly difficult to distinguish one vendor's products from the products of other vendors in the social software market. According to Gartner's latest magic quadrant for social software, competition between vendors is no longer about product functionality, but about the vendors themselves.

Salesforce Chatter Mobile App Adds Customer Record Editing

Salesforce Chatter Mobile App Adds Customer Record EditingAllowing workers to take their business tools along with them when they leave the office has long been the goal of many enterprise apps, and Salesforce has added a customer record editing feature to its Chatter app that surges ahead on this point.

SharePoint, Chatter, Jive, Oh My! 5 Tips for Safe Collaboration Across All Platforms

Social Business Safe Collaboration TipsBlame it on the Consumerization of IT, the "bring your own device" movement, the seemingly inescapable trend of all things moving toward the cloud, or the cyclical move from single-vendor solutions to best-of-breed (a cycle that seems to repeat itself every five to seven years). Regardless of these trends or cycles, collaboration environments within the enterprise are rapidly expanding. 

SalesForce Company Communities Announced

Salesforce has given us another tiny peak into its upcoming Communities release, this time announcing a product called Company Communities, customizable intranets that are mobile ready and can integrate with other apps.

The Harsh Realities of Enterprise Social Collaboration

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What roles do social technologies play in facilitating collaboration? A new study by Avanade showed a large, but untapped opportunity to fully adopt and leverage social technologies for collaboration at work. 

Salesforce Chatter for iOS Now with File Sharing

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Sharing files in the cloud is now possible in the Salesforce Chatter Mobile app for iOS, and a new day has dawned for mobile teams using iPads and iPhones to get work done away from their offices.

Salesforce Communities to Arrive this Summer

Nearly a year after announcing it, Salesforce has given a summer release date for its Chatter based Communities offering.

Indicee Analytics for Sales Tells You How Salesforce Chatter is Affecting Your Sales Performance

Cloud business intelligence platform Indicee has launched a new analytics, Indicee Analytics for Sales and Chatter for Salesforce’s AppExchange.

Salesforce Chatter Update Focuses on the Customer

Not only does Salesforce Chatter run on more mobile devices than ever, its customer connection ability is now the company's main focus.

Salesforce Chatter Mobile Apps Go Live, Takes CRM on the Road

iOS and Android versions of the Salesforce Chatter mobile app have finally been updated to include things like editing accounts, leads and opportunities.

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