Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Cms Roi News & Articles

How to Measure Enterprise CMS ROI and Minimize Negative Influences

Enterprise CMS is an expensive investment that usually comes with a need to demonstrate ROI in order to justify purchase decision. In times of economic downturns and tight IT budgets, this task is even more crucial.

While there's no one nice, scientific formula to calculate ECM ROI (despite much talk about it in the industry), here are some ideas you might want to consider if you need to showcase the return on investment -- before or after the implementation. And, most importantly, how to protect your ROI projections from possible negative influences.

Waste Time on Intranet, Make More Money

The DOW is in a free fall, your retirement plan is worthless and your dog has up and decided to fend for himself. Times are bleak and that means it’s time to break out the one true no-nonsense money making machine. That’s right, now is the moment to cash in on your company’s intranet.

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