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Compliance News & Analysis

You Can't Create Digital Businesses Without E-Signatures

Two converging trends — the growth of the mobile workforce and digital business processes — are giving a big boost to the e-signature market.

That's the word from Michael Laurie, co-founder and VP of product strategy at Silanis, an electronic signature provider.

"Acceptance for e-signatures has been growing over the past years in terms of end user adoption," he said, noting that customer experience is a priority. If users don't like an e-signature solution, they won't use it, he said.

Legal Professionals Struggle With Poor Document Management

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New research from Workshare claims the legal industry is plagued by a greater than average share of document mismanagement and chaos.

The survey, based on responses from 220 legal professionals, shows that 78 percent are struggling to meet targets in spite of document and content management strategies to improve efficiencies.

Blame the C-Suite for Your Failed SharePoint Project

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About two out of three organizations complain their SharePoint projects have stalled (26 percent) or failed to live up to their expectations (37 percent).

And it gets worse, according to new AIIM research.

A majority of respondents blame those SharePoint failures on lack of support from senior management.

Are E-Signatures the Missing Links in Paperless Offices?

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The paperless office is still a dream.

While there are plenty of possible reasons, the most likely involve a combination of technology and management — and, some claim, the failure of even organizations with enterprise content management (ECM) in place to adopt an e-signature strategy.

The problem is not a lack of available e-signature solutions, but the failure of C-Suite executives, including Chief Information Officers, to deploy or develop IT strategies that include digital signatures because of security and legal concerns.

6 Sites Are the Fastest, Most Secure: Is Yours One of Them?

Six websites earned recognition as the fastest and most secure over the recent holiday season, based on anonymous consumer data aggregated across more than 26 million domains worldwide.

Ghostery, a global marketing technology company that provides online transparency and control to consumers and businesses, claims the sites ranked the highest on its newly developed Ghostscore Website Optimization Index. The index is based on a data-driven engine that ranks website performance and security across key industries worldwide.

Ghostery CEO and founder Scott Meyer boasted that the index will help establish a new global standard for website efficiency and profitability. "A lot of companies that use our marketing cloud management service have been asking us how they are doing, relative to other companies. We decided to create a tool to help answer the question," Meyer told CMSWire.

Lexmark Believes ECM Is Good For Your Health

Lexmark moves slowly, but solidly. Its latest move is the acquisition of medical imaging technology provider Claron in an all cash deal worth $37 million.

Lexmark has also announced that once the deal is closed it will incorporate Claron’s medical content management technology into Perceptive, the enterprise content management vendor that Lexmark bought in 2010 for $280 million.

If this all appears to be a little marginal to the main ECM game plan, then think again.

New research by Dallas-based MarketsandMarkets has estimated that the medical document management systems market could be worth an estimated $425 million by 2019, up from $220 million this year. While that is a relatively small amount of money in the overall ECM scheme of things, there are few enough players in the market, making it a lucrative if specialized sweet spot.

A Sneak Peek Into Information Governance's Future

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Information governance is slowly moving beyond its traditional image as a center of risks and costs as it evolves into a technology practice that delivers added value for companies.

That was one of the themes yesterday in a CMSWire Webinar, "Real Customer Successes: Business Transformation with Information Governance." The speakers were Barclay T. Blair, executive director and founder of the Information Governance Initiative (IGI), and Stephen Ludlow, the director of product marketing at OpenText who leads that company's e-discovery and information governance (IG) practice.

The core of the presentation was a preview of a benchmarking study by IGI that is based on interviews with 30 information governance managers.  You can watch the full webinar by clicking here or at the end of this story. The full IGI study is scheduled to be released in January.

Gartner Names 6 Leaders in Resurgent Information Archiving Space

The financial crisis that started in 2008 changed many things. Financial companies closed down. CEOs lost their jobs. IT changed, too. Over the past few years data governance preservation has become a critical enterprise need. And Enterprise Information Archiving (EIA) is making a reappearance as a key technology to meet that need.

According to Gartner’s Magic Quadrant for EIA (registration required), technologies in this space are getting a second life as businesses turn to them to underpin enterprise strategies for compliance, information governance, e-discovery and the historical preservation of data.

EIA has been around for a long time -- Gartner estimates almost 20 years -- but with the economic crisis came increasingly complicated compliance requirements, resulting in enterprises searching for technology to help manage these complexities.

Customers Aren't Worried About Data Breaches [Infographic]

2014-20-November-yawn.jpgHere's good news for every company that's careless with personally identifiable information: Your customers apparently don't care.

A new study by global IT association ISACA shows that consumers haven’t changed their shopping behaviors despite a year of retail data breaches — worrisome, the organization maintains, especially with the shopaholic trifecta of Thanksgiving Day, Black Friday and Cyber Monday is just a week away.

It's not that consumers are unaware of the problem. According to the 2014 ISACA IT Risk/Reward Barometer, almost all US consumers (94 percent) have read or heard about major retailer data breaches in the past year. But while three-fourths of those surveyed claim those data breaches have increased their concerns about their personal data privacy, few are doing anything about it.

Few Organizations Have Strong Internal Search Capabilities

Why is it so easy to find virtually any information you need with a quick search online and so difficult to find what you need on internal networks? According to a new study (registration required), the problem is pervasive. 

The study, conduced by AIIM — the Association for Information and Image Management — found three out of four information professionals think it is easier to find information outside of their organizations than within. And 25 percent acknowledged their organizations lack advanced or dedicated search tools.

And that’s not all. More than 50 percent of the 415 information professionals polled describe their legal discovery procedures as “ad hoc, manual, disruptive and expensive,” said study author Doug Miles, head of the AIIM Market Intelligence Division.

“These people, and particularly the 28 percent who have no policy or process for legal discovery, could find themselves hit with litigation, or a compliance investigation at any time, and they would be in chaos — very expensive chaos!” he said.

Trending Features In Document Management

The paperless office is still to a large extent a dream. But the possibility of developing paperless processes is a very real opportunity, according to this year’s AIIM annual industry watch research.

The findings are contained in AIIM’s Paper Wars: An Update From The Battlefield. AIIM — the Association for Information and Image Management — is a global community of information professionals. The research is the result of a global survey of 336 AIIM members between September and October of this year.

According to Doug Miles, report author and director of market intelligence, paper documents are still clogging offices and stalling business processes even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs. But the news isn't all bad.

The Paperless Office? Dream On

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The paperless office is only a dream, and we should be setting our sights a little bit lower.

That's how Doug Miles introduces this year’s AIIM Industry Watch report on document management, specifically on paper-free processes.

Even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs, most organizations are still struggling against the tide of paper documents that clog offices and stall business processes.

AIIM — the Association for Information and Image Management — is a global community of information professionals.

Office 365 Promises Greater Data Security, Theft Protection

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Despite the progress Microsoft is making with Office 365, its claim to universality won't stand up until it gains traction with government and public bodies. Microsoft obviously understands this.

While Microsoft the company has given Office 365 for private enterprises a lot of love in the past few months, it hasn’t been neglecting the public sector either. And that makes the thorny issue of regulatory compliance even more critical.

Regulatory compliance is important for the private sector, but it is essential for public agencies. As a result, Microsoft is introducing IRS 1075 compliance to Office 365. The goal here is to prevent anyone from walking away with personal financial information, especially tax related data.

Dark Data as a Company Asset

2014-26-September-Darth-Data.jpgWe've seen an influx of compliance and data security related stories flood news outlets over the past year. With data breaches at Experian and Home Depot, companies around the globe are facing a heightened demand for data privacy and compliance regulation.

Many of these companies have now invested in data loss prevention and governance, risk and compliance programs to help them identify data that may put them at risk. This is data that often exists across enterprise systems (file shares, SharePoint, social systems, and other enterprise collaboration systems and networks) and is referred to as “dark data” -- or data that is not properly understood.  

Why You Must Identify Risks in SharePoint Technology #SPTechCon

information management, Why You Must Identify Risks in SharePoint Technology #SPTechCon

SharePoint stakeholders can't know their risks without knowing their requirements.

And they can't know their risks without knowing the potentially adverse effects of those risks.

Bill English, 11-consecutive SharePoint MVP winner, champions these thoughts. Knowing your risks and potential outcomes can lead to strong governance and compliance.

And as English told an audience here today at the SharePoint Technology Conference at the Boston Park Plaza hotel, "Governance is the enforcement of compliance." 

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