Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Customer Focus News & Articles

Customer Power Driven by the Web

By Gerry McGovern  |  Sunday March 25, 2007   

The shift from organization power to customer power continues, as customers use the Web to organize themselves like never before.

Continue reading Customer Power Driven by the WebContinue reading...
Comments | email to friend | filed in: Web Content

Displaying 1-1 of 1 results

< Previous Next >