I fell in love with traveling when I ran away from home at the age of five. (You would have run, too, if you were forced to eat my sister's creamed chicken.)
Years later, when I made a trip across the United States in a 1975 VW Super Beetle, I fell in love with technology, too.
There's nothing like a car without air conditioning to prove that simplicity has its limits — and that innovation is essential.
Travel is one of the few things I suspect I won't regret on my death bed, at least now that I drive a car with all-season climate control — as well as GPS navigation, Bluetooth connectivity and a 120-volt power outlet. (Did I mention it's also Internet ready?)
And here's the thing: You can learn a lot about customer experience by traveling, regardless of whether you go by car or air.