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Document Management Software News, Reviews

Cleaning Up File Shares: Bloody Footprints and Zombie Projects

2014-30-October-Zombie-Response.jpgFile share projects don’t culminate in casual review of file extensions. The fun is just beginning. The next steps should include “easy deletes,” baseline statistical capture and thoughtful project management.

You May Have Opened the Door to Your Biggest Business Threats

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It only takes one employee to create a monumental security nightmare. And that person may already be wreaking havoc at your organization.

A quarterly analysis by Skyhigh Networks, a cloud visibility and enablement company, found one user who uploaded gigabytes of data to high-risk cloud services — opening the company up to malware or a massive leak of confidential information.

This wasn’t the only security problem uncovered in the Cloud Adoption and Risk Report. Created by Skyhigh and Cloud Security Alliance, it looked at usage and risk metrics for 13 million enterprise employees from 350 organizations.

Buy the Wrong Software? A Fix Can Cost $700,000

information management, Organizations Ignore Quality When Buying Enterprise Software

A website only runs in Flash and doesn't work on Macs.

An online photo-sharing service is slow due to lack of scalability for a high volume of concurrent users.

A memory leak goes undetected through manual code reviews, functional testing and performance testing.

This is the software world. Things go wrong.

Securing Social Business in Office 365

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Microsoft continues to weave the web around Office 365 tighter and tighter.

Over the past few months it has added more and more functionality to Office 365 and expanded its reach across and even beyond the enterprise. It is now adding additional security to keep enterprise data safe.

Microsoft introduced new compliance features last week. This week it is extending Data Loss Prevention functionality across the entire Office 365 product.

Guess the Winner of the Enterprise File Sync and Share Game

Who will win the enterprise file sync and share (EFSS) game? It’s certainly not going to be the vendor who offers the most amount of free storage.

Just today, Microsoft took storage caps off the table for Office 365 Home, Personal and University customers. And that unlimited OneDrive storage will be listed on the Office 365 for Business roadmap in the next few days. (They can’t offer unlimited storage right away because they have promised to give their corporate clients a heads-up before making any policy changes.)

Windows 10 Will Test the Mettle of the 'New' Microsoft

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Everyone who watches Microsoft is watching Windows 10.

More to the point, everyone who is watching Microsoft is watching to see if it can pull it off and do what it promised to do all those months ago when Satya Nadella promised to transform a lumbering juggernaut to a rapid response company.

It’s going to take time before anyone knows whether Microsoft has managed to do this. But last night’s release of the first upgrades to the Windows 10 Technical Preview (TP) could be the first concrete sign that the whole speed thing is more than just tough talk from Nadella.

With Acquisition, Citrix Aims for Lead in EFSS Market Race

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The Enterprise File Synchronization and Sharing (EFSS) market race doesn't expect to make its final lap any time soon.

And Citrix is confident it's taken a lead with its latest acquisition.

The Fort Lauderdale, Fla.-based software giant announced yesterday it acquired RightSignature, the professional electronic document signing platform that marries Citrix's file storage, sync and sharing capabilities for businesses.

This isn't a new partnership but a solidifying of an existing one.

"We’ve been working together for the past year and have seen how our customers have benefited from, and happily embraced, the combination of easy e-signature and secure file sharing," Citrix's vice president and general manager of Documents Cloud, Jesse Lipson, said in a blog post. "It’s also a smart relationship: This acquisition supports our goal of helping our customers work better by improving critical document workflows."

SharePoint is Already Legacy

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SharePoint is already legacy. It was built in a world that needed a better enterprise solution for basic document management capabilities than the big enterprise content management ECM vendors were offering. And it spread like wildfire because it was easier to deploy and was more end-user focused than the large ECM tools.

It was laughed off by the ECM tools because of all of the functionality that it lacked. But the lack of functionality was exactly what made SharePoint so dangerous. It provided document management functionality that was good enough for end-users and IT with a much lower cost of deployment.

We Weren't Hacked, Dropbox Claims

Forget the headlines you may have seen. Dropbox wasn't hacked. Seven million Dropbox accounts were not compromised.

That’s the word from the cloud-based storage service provider, which, quite frankly, doesn't seem too  worried that customers accounts have been compromised. “We have proactive measures to prevent those kinds of things,” said a company spokesperson. “And when we see suspicious activity, we automatically reset passwords.”

And in this case, the vast majority of the passwords that hackers claimed could be used to log into Dropbox accounts had expired. Any that weren’t are expired now.

Microsoft Sweetens Office 365 Collaboration Options

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Think collaboration and you think Google. Maybe. Or Box or Dropbox. You don’t think Office 365 really, even though its enterprise collaboration abilities have greatly improved in the past two years. However, that could change. Microsoft has just made it a lot easier to collaborate using Outlook Web App (OWA).

It is doing that by making it easier to share files using OneDrive for Business. Specifically, it is targeting email attachments and email threads that can lead to all kinds of unpleasant problems around versioning.

Alfresco Connects ECMs To SharePoint

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Alfresco just reaffirmed its good-guy enterprise content management (ECM) credentials.  It's contributing an open source integration called Chemistry Pars to the Apache Software Foundation.

Using Chemistry Parts, enterprises will be able to connect Microsoft SharePoint to just about any major ECM system on the market — including Alfresco, obviously — using the open standard Content Management Interoperability Services (CMIS).

Gartner ECM MQ's Challengers, Niche Players and Visionaries

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What’s the difference between a Gartner Magic Quadrant (MQ) Leader and Challenger? A Challenger and a Niche Player? A Leader and a Visionary?

These may sound like trick questions or something for which you have to do homework.  But relax … Gartner did the research and we’ve got the answers. So if you’re interested in how enterprise content management (ECM) vendors rate in this year’s MQ, and what that might mean, read on.

Is it the Market or is it Box? More IPO Woes

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Everyone from Bloomberg to the Wall Street Journal to TechCrunch is reporting that Box has delayed its initial public offering (IPO), yet again. Most cite market volatility as the reason.

It’s the same rationale the company has (reportedly) used in the past, though we don’t know for sure because at this stage of the game Box isn’t offering much more than boilerplate answers like, “Our plan continues to go public when it makes the most sense for Box and the market. As always, investing in our customers, technology and future growth remains our top priority.”

Rackspace CEO: We Screwed Up During Cloud Reboot

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Rackspace's CEO didn't mince words in an email to customers yesterday. He admitted the company made communication mistakes as it worked this week to patch a security vulnerability affecting certain versions of XenServer, a popular open-source hypervisor.

Taylor Rhodes, CEO and president of the San Antonio, Texas-based public and private cloud hosting provider, said the problem ultimately forced a reboot for about a quarter of Rackspace's 200,000 customers.

"In the course of it, we dropped a few balls," Rhodes said. "Some of our reboots, for example, took much longer than they should. And some of our notifications were not as clear as they should have been. We are making changes to address those mistakes. And we welcome your feedback on how we can better serve you." 

Gartner MQ for ECM: Why the Leaders Stand Out

It’s not unusual for an analyst to describe Enterprise Content Management as a mature technology. Or even to go so far as to call it “boring,” as analyst Alan Pelz-Sharpe did a few years ago when he was employed by the Real Story Group.

And he meant it in a good way. For many years ECM systems were huge headaches that seldom delivered as promised and now, for the most part, they do. The basic requirements, as you’ll see as you read on, are practically a given.

But as new technologies emerge and the way people work changes, so must the solutions that ECM vendors deliver. While Social was brought into the mix a few years ago, the direction now is toward “content in context” which means that user experiences will be personalized according to individual needs. Gartner said that by 2017 as much half of all business content will be nontextual, which will necessitate that analytics be part of content management.

In addition Gartner sees the requirements of an ECM solution evolving from “the right information, to the right person, in the right format, at the right time, on the right devices" to include the context of a particular business process.

It’s worth noting too that the ECM market grew 8.6 percent in 2013 meaning that it is continuing to bring new value and win interest from new customers.

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