Ecommerce News & Articles

This week in the Google-verse we welcomed back the iOS Gmail app. So far, the angry pitchfork mob has been quiet. Meanwhile, Google+ plugged in a little Trends column in the search results page (it's like Twitter's Trending Topics with a twist) and all marketers have been invited to check out Think Insights, a smorgasbord of helpful tools and up-to-date studies, trends and videos.

Online customers want faster, more convenient and completely secure transactions. A globalized economy demands payment systems that cross borders and supports diverse payment types. And fraud losses continue to be a growing issue for most merchants. With a constantly changing eComm landscape, many mid to enterprise-level organizations are finding it difficult to select the right eComm platform for their business. The key to the selection process is focusing on solutions that are flexible, secure and designed for growth. By doing so, merchants can be confident their eComm platform will meet their organization’s needs, today and in the future.

Three C's comprise the backbone of good customer experience management: content, community and commerce. This week we've got expert advice on how to improve them, with a particular focus on content. 

When defining your Customer Experience Strategy you should take 3 C's into consideration: Content, Community & Commerce. Not sure how to start? Read on for some advice from the experts. 

Telerik, maker of the Sitefinity .NET Web CMS, has announced release 4.2 of the product. Despite what the press release says, it's all about content and commerce -- not customer experience. The essentials. How refreshing.

Today Norwegian Web Content Management vendor eZ Systems (news, site) added another dash of customer experience management spice to its Web CMS, chalking-up the acquisition of personalization provider YOOCHOOSE GmbH.

This week Uncle G excited merchants and consumers alike with the announcement of mobile payments, got into some legal trouble once again, and discussed some ill-fated APIs. 

Google has acquired a six-month-old electronics price comparison website called sparkbuy (news, site).

IBM (news, site) has been all over the news this week with a number of new product/solution announcements. A review of what's new in its Smarter Commerce portfolio demonstrates the importance of social channels in the buying experience.

Sitecore (news, site), one of the players in the .NET Web CMS market, has added an e-commerce platform to its product portfolio.

With holiday shopping in mind, SeeWhy (news, site) hit the market with extended conversion abilities for re-marketing to those customers whose wallets just need a little extra push. 

Digital Asset Management (DAM) and Web Engagement Management (WEM) are interlinked. Online video can be one of the most powerful tools (if used wisely), and online retailers have no good reason not to incorporate online video to help engage and persuade customers.

For as long as there has been an Internet, men and women have used it differently. A recent ComScore report Women on the Web: How Women are Shaping the Internet revisits the changing and evolving behaviors of how women are using and engaging with the web.

 Facebook and Amazon have combined forces in order to make shopping on the 'net just as social as it tends to be in the physical world. 

Content management and e-commerce firm Bridgeline (news, site) is going for growth via the shopping spree route.