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Eim News & Analysis

EMC's InfoArchive Paves the Way to the 3rd Platform #MMTM14

Enterprises of every kind and every size are drowning in data. And that’s not only because it’s being created at record rates by points and clicks, likes and tweets,  not to mention the Internet of Things.

There’s also content and other kinds of information that’s not being used at the moment, but can’t be trashed because of regulatory requirements. It might be needed later and, heck, someday it could even turn out to be golden.

Needless to say, keeping everything where it is has associated costs — production systems become unnecessarily taxed by inactive data, backups become more burdensome, decommissioned apps remain on standby for compliance reasons and the mere thought of moving to another platform and taking it all somewhere else, in its current format, becomes both daunting and impractical.

Structured data, unstructured content, print streams, xml from all kinds of applications, at scale, from across the enterprise. Today’s problems can’t be solved with yesterday’s tools. 

EMC IIG's 3rd Platform Journey Begins #MMTM14

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Sure, computing’s 3rd platform has plenty of appeal, but that doesn’t mean enterprises are trekking to it yet. After all, most of today’s businesses run on the 2nd platform and they’re quite happy there — or at least they can’t justify a move at the moment

But some problems and business processes can’t wait. They cry out for new ways of getting things done. And when EMC’s Information Intelligence Group President Rick Devenuti and his team see a customer with a problem, they help solve it. When they see many customers with the same problem, they build a solution.

Such was the impetus behind EMC’s Supplier Exchange. It connects information to work in a way that only the cloud can.

Breaking (Bad?) SAP HANA Boss Vishal Sikka Resigns

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Great new technologies need genius innovators and passionate advocates.

Think Steve Jobs and Apple, Bill Gates and Microsoft, Larry Ellison and Oracle, Mark Benioff and Salesforce … and then there’s Vishal Sikka and SAP HANA.

While Sikka might not have created HANA in a garage or a dorm room, he was in a leadership position at SAP, in charge of innovation, when it was born. And from then until now, he has been its biggest champion, running around from city to city and client to client, promoting it with passion that is unmistakable and contagious. HANA flows through his blood.

Now he's walking away. Sikka resigned yesterday, triggering a flurry of questions and compliments on Twitter.

 

Will Documentum and Syncplicity Hit the Jackpot at EMC World?

Will  Documentum and Syncplicity Hit the Jackpot @ EMC World #MMTM14They say that everything that happens in Vegas stays in Vegas.

They’re wrong.

At least when CMSWire is there. And we’re going to be at EMC World and the Momentum (Documentum) Conference next week.

And while -- at this point -- we haven’t been briefed on what’s supposed to go down, our prying eyes and ears have been working the vine. We’ve also looked back at our coverage of Documentum conferences over the past few years to see if what we found lacking then still needs to be delivered.
 

How a Shared Knowledge Base Can Help You Survive the Vendor Shuffle

2014-01-May-Onboarding.jpgProbably the only thing that will change more than the version of the software or hardware you’re using at work is the sales representative who sold it to you, and sometimes the service team that supports you. Corporate layoffs, mergers and acquisitions, reorganizations and retirements create new challenges for businesses that require relationships and ongoing communications with their vendors and account managers.

Each new account team member needs to be educated on your business, products, processes, contracts and the people responsible for them. Such a transition at the end of a critical quarter or technology rollout can sabotage success and set you back for months.

One way to ease the onboarding of your next account manager is to organize a shared knowledge base in a way that can help them hit the ground running.

Game On! Industry Responds to OneDrive for Business

Microsoft CEO Satya Nadella's vision of “Cloud for everyone, on every device” no doubt includes Enterprise File Sync and Share (EFSS).

Earlier this week the company put Box, and almost every other vendor in the space, on notice with a blog post, “Thinking outside of the Box.”  

Its author, John Case, corporate vice president of Microsoft’s Office Division, had a fairly simple message for the marketplace:

The era of making isolated, single-solution decisions is rapidly coming to a close. Smart businesses are now choosing partners that have a holistic, comprehensive and connected set of cloud offerings and in doing so, creating a 'data culture' in their organization.”

In other words, Microsoft users should look to OneDrive for Business as the way to go for EFSS.

When you take into account that 670 million users use Microsoft Office and Office 365, what Microsoft’s message boils down to is pretty simple: If you’re a point EFSS solution in our world, you’re redundant.

Microsoft's OneDrive for Business is No Slam Dunk

There’s no place like Microsoft, and there’s no need to leave.

That’s what the world’s largest software company hopes you’ll believe when you get a look at OneDrive for Business, its Enterprise File Sync and Share (EFSS) service.

While there’s nothing wrong with the idea — being everything to everyone isn’t a bad business strategy, if the community appreciates it and you can pull it off. And Microsoft thinks it’s off to good start. It owns the desktop, after all. Most of us have grown up using and are now raising kids who also use Word, Excel, PowerPoint …

So, earlier this week, when John Case, corporate vice president of Microsoft’s Office Division, announced the company would be increasing the default storage on its EFSS offering from 25GB to 1 TB, it seemed like a sweet deal. In fact, it still does. Ditto for granting the same allotment to Office 365 ProPlus subscribers.

But is giving away extra storage the winning ticket in the EFSS space?

Probably not.

OpenText Expands, More Companies Offer Salesforce Integration

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It’s been a busy few weeks in the document management space. OpenText announced it will be doubling its workforce in Canada in the next seven years and Perceptive released Content 7.

For those using Salesforce.com, SpringCM and Steelbrick have teamed up to provide sales lifecycle management, while Oris4 is connecting SharePoint and Salesforce.com. We also took a look at managing metadata in SharePoint.

Missing the Boat on IT and Technology

2014-29-April-Ship-Launch.jpgWhen you look at surveys of CEOs, such as the one by PwC in 2014, McKinsey in 2013 and IBM in 2012, they reflect what we should all know: that the innovative use of technology is one of, if not the primary, enabler of business innovation these days.

Whether it’s connecting with the customer (as referenced by IBM), obtaining market insights (through analytics including big data analytics -- see this discussion of a McKinsey report), or simply finding new ways to deliver products and services to customers, technology is a critical driver of business success.

Gartner Rates SAP Top BI Vendor, Notes Microsoft's Growth

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Just when you thought IT budgets were recovering, Gartner dumps a bucket of cold water on the notion — particularly in the business intelligence (BI) space. According to new research, spending on BI has stagnated again, and it doesn’t look like the situation will improve in the near future.

Gartner rated SAP as the biggest BI vendor by far, followed by Oracle, IBM, SAS and Microsoft. While Microsoft only ranks fifth, it experienced the most growth in the space in the past 12 months, the survey found.

The report shows that the BI market is increasingly dominated by big vendors who are happy to buy whatever technology they need to give them an edge, as is evidenced by the recent purchase of Jaspersoft, an open source businesses intelligence company, by TIBCO for $185 million. 

Is the Big Data Backlash Real?

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Earth be still.  Big data has lost its luster.

Could it be that analyzing terabytes, exabytes and zettabytes of information won’t make us smarter … or, even worse, could it make us wrong?

We’re beginning to see headlines like “Google and the flu: how big data will help us make gigantic mistakes” in the Guardian, “Eight (No, Nine!) Problems With Big Data” in the New York Times and “Big Data: Are we making a big mistake?” on author and Financial Times columnist’s Tim Harford’s site.

If you believe what you read, then big data isn’t the ticket that we once thought it was.

Or, maybe it still is, say a whole host of others. They’ll likely point out that “big data” is simply resting in Gartner’s “trough of disillusionment” at the moment, because, as with most new technologies, the number of failures outweigh the number of successes early on.

So, if you buy Gartner’s theory, we’ll slowly but surely, learn to do big data better, climb out of the trough and onto the Slope of Enlightenment where it will become more and more embraced by the mainstream.

Big data will present us with tremendous new insights, just not quite yet.

Do You Really Need Microsoft Office?

Thumbnail image for SoftWatch Office licenses 28 4 2014.jpgTwo things are made clear in the new benchmark report from SoftWatch: 1. Business users spend a lot less time using their Office applications than might be thought. 2. If an organization did an in-depth analysis of Office usage across the enterprise, they might well find that dumping Office and moving to another, cheaper productivity suite could save them an awful lot of money.

IBM Opens Marketplace for Cloud Apps

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IBM's cloud marketplace finally went live this morning, giving users the ability to buy cloud offerings and third-party products that work on the SoftLayer platform with the swish of a credit card.

While the site has only been live for a few hours, it already has a few hundred hosted IBM applications as well as a range of middleware products from its BlueMix platform. About a quarter of those applications can be purchased by credit card directly from the online store.

The Holes in the Enterprise Cloud's Silver Lining

2014-25-April-Pop-Quiz.jpgPop quiz time.

Take out your #2 pencil and select the best answer that completes the following sentence.

Cloud services will revolutionize ______________.

  • A. the way software gets delivered.
  • B. the way software is licensed, by becoming a "pay as you go" option.
  • C. the way workers access services.
  • D. IT implementation, support and infrastructure costs.
  • E. the way business gets done, by letting mobile workers access information anytime, anywhere.
  • F. All of the above.

Unless you have been hiding out in a fallout shelter for the last five years, you probably picked “F. All of the above.” And if you did, you would be correct.

6 Ways Metadata Can Help Businesses

Here are six ways businesses can deal with the SharePoint metadata issue. They range from developing information governance strategies to implementing text analytics and improving SharePoint's native search functions of the SharePoint edition they work with.

The projects were identified in recent research by semantic search vendor Concept Searching (CS), which called them key objectives for companies that want to get the best out of their SharePoint deployments. 

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