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Enterprise Search News & Analysis

Search Is Getting Interesting Again

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The thing about generalizations is that you can always find an exception.

Earlier this year I wrote an article, ”Search Isn’t Dead: It’s Gone Incognito.” In it, I argued that search has become so embedded in applications and such a part of everyday life that we no longer think of it on its own. It lives on in content management systems, databases and app repositories.

There are at least three or four exceptions to this premise. And it’s the exceptions that are the most interesting.

Why Microsoft Delve Is So Very 1990s

CMSWire Op-Ed

Microsoft's latest updates for Delve include people-based search and discovery, a new Office 365 page authoring tool and mobile apps for Android and iOS.

But Alastair Mitchell, president, CMO and co-founder of  enterprise collaboration vendor Huddle, isn't too excited. Even with all the recent enhancements to the Delve universe, it’s still behind the times.

Of course, he's speaking as a competitor. But he does seem to make some valid points.

HP Sues to Recover $5.1B From Autonomy Deal

Hewlett-Packard Co. filed a suit in London’s High Court against Michael Lynch and a former colleague for about $5.1 billion for damages in connection with their management of Autonomy, the software company Lynch co-founded.

The suit, which HP filed yesterday but only confirmed today, also names Autonomy’s former Chief Financial Officer Sushovan Hussain. Both are accused of fraud in relation to the HP acquisition of Autonomy in 2011 for $ 10.1 billion.

Lynch and Hussain, in a statement issued through a PR agency, told Re/Code today they will countersue HP seeking at least $148 million in damages.

Apache: What a Zoo

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"Someone told me it’s all happening at the zoo..."

If you're old enough to remember Simon and Garfunkel, you may appreciate that 48 years ago this month, their song “At the Zoo” entered the Billboard Top 10. For the rest of you -- the majority I'd expect -- you probably think of the Apache Software Foundation (ASF). I'd suggest that for all of us, ASF has improved our lives.

Bridging Senior Management Disconnect with Digital

This is the age of fast, give-it-to-me-now, you-better-make-it-simple convenience. But how do we convince senior management of this new reality?

More SharePoint 2013 Search Tips for Power Users

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As a power user of SharePoint you may wonder how to make the most of all of the search features in SharePoint 2013. We covered Continuous Crawl, Content Search Web Part and Query Rules previously, so let's take a deep dive into Search Schema and the new Refinement Panel.

Rethinking Work with Office Graph and Delve

Microsoft began rolling out Office Graph and Delve in September of last year and by now, most tenants have access. So now's the time to think about how we can use them in a more conscious way.

Here are five reasons how and why these new tools can change the way we work, and maybe even how we think.

Link Information Architecture to Productivity

2015-18-February-To-Do-List.jpgDuring his keynote at the Worldwide Partner Conference last July in Washington DC, Microsoft CEO Satya Nadella spoke at length about the company's messaging evolution from "devices and services" to a "platforms and productivity" theme. For many on the IT side of the house, productivity has long been a part of KPIs and metrics, in many different forms. Productivity's ultimate goal is to help businesses move faster, become more effective and be more accurate.

6 Ways Enterprise Search is Nothing like Google Search

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Google's popularity in the consumer world causes many people to have similar expectations of enterprise search. Beyond the 3000 plus engineers that Google has working on its search algorithms, ranking and relevancy of results, there are many other ways that the two cannot be compared. Taking an off the shelf product like SharePoint 2013 or Office 365 or any number of other specialty search applications designed for the enterprise simply does not work for many reasons. Here are six key differences of why Enterprise Search is nothing like Google search.

Plan for Migration Success with Search

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Migrating a website or an intranet to a new CMS or new information architecture comes with considerable challenges. Automated tools can support the process, but almost inevitably a great deal of discussion and work will need to take place around specific areas of the site. Having information management policies and strategies in place goes a long way in helping to define content quality, metadata and a taxonomy for the new site. Moving file shares and other repositories into a cloud storage and application environment such as Google Drive has emerged as another requirement.

Effective search will play a vital role in adoption if the migration results in any changes to the intranet structure, and will continue to do so until users have found their way around the information architecture (IA), new content types and repositories.

AI in the Enterprise: A Sign of Things to Come?

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Smartphones will be in the hands of a quarter of the world population by 2017, according to forecasts from the likes of eMarketer. As a result, businesses of all sizes will have growing needs for mobile applications, including solutions that automate tasks such as managing calendars.

Lowdownapp is one such app for the enterprise market: It promises to organize your smartphone calendar based on your individual needs using artificial intelligence (AI).

The End of Knowledge Management is Already Here

Despite what people think, the end state of knowledge management is already here. All future things are uncertain and that is not going to change no matter how much information, or how many artifacts, you have at hand. Entropy dictates that the problems of uncertainty multiply with the increase of information or artifacts.

Search Isn't Dead, It's Gone Incognito

2015-27-January-Search-Team.jpgThere are 185,000 results on Google for Mark Twain's line,  “Reports of my death have been greatly exaggerated.” The same can be said for search.

Unravelling Enterprise Federated Search

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Enterprise search helps employees find the information they need, confident in the knowledge that all potential repositories have been indexed. In an ideal world, queries could be entered in a single search box to generate all relevant results from across all information resources of the organization. These results would be presented in a visually consistent ranked order through a federated search application.

But we don't live in an ideal world. If federated search was easy, why would Google offer Google Scholar? Federated search presents a number of challenges and there are a few ways to approach the challenges. Let's look at a few of them.

CMSWire Top Contributors 2014 - Martin White

2014-22-December-Martin-White.jpgUK-based Martin White has been involved in information retrieval and search for nearly four decades as a consultant, author and columnist. A chemist by education but an information scientist by profession, he has a passion for intranets and enterprise search. As owner and managing director at Intranet Focus Ltd., he provides clients with vendor-independent advice on intranet and information management strategy development and implementation — and shares that same expertise with CMSWire readers.

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