Enterprise Search News & Articles

Just because you know something is going to happen -- particularly something bad -- it can still have a negative impact. A case in point is the loss of 27,000 jobs at HP out of its estimated 350,000 workforce.

Q-Sensei Corp., a multi-dimensional search and indexing technology company, announced the release of Q-Sensei Enterprise v2.0 featuring ontology-based data processing and a new API.

Amazon Web Services has released its cloud search offering, CloudSearch, which has been rumored for months. The new service is based on the same technology that powers product searches on Amazon.com. Amazon is the first company to offer search-as-a-service, but something tells us the Internet giant’s competitors will soon be scrambling to keep up now that Amazon has entered the market.

Gartner: Portals, Content and Collaboration isn’t just about the sessions and keynotes, it’s about building relationships with attendees and exhibitors alike. This week, many key social business vendors announced new releases and launches. Here are a few that caught our attention.

Microsoft FAST Search Server 2010 prides itself on delivering an exceptional intranet and people search experience and a platform for building custom search-driven applications. However, that doesn’t mean it’s easy to configure. Thanks to Azaleos, now it can be.

This month's theme for CMSWire is about taking the focus of Customer Experience Management (CXM) and applying it internally to the enterprise, particularly to Enterprise Information Management (EIM) environments.

Initially that gave me pause for thought, because although I work for a large organization where the focus is very firmly on the customer first, and everything I do, even in an internal role, has to be linked to a positive impact on the customer, I am certainly no expert in CXM. So, while I think I understand the overall focus of CXM, my first step was Wikipedia to check on the definition of the term!

Since I began covering e-Discovery in 2008, a lot has happened. Companies have been hard-pressed to come up with a cost-effective, yet manageable way to collect, gain access to and review relevant information created within its four walls and in the cloud. Companies experimented with outside counsel and in-house e-Discovery platforms. Vendors promised exciting new technologies from enterprise search to workflow management to predictive coding, aimed at decreasing cost, effort and risk, while increasing reliability, accuracy and defensibility. And yet, we still don’t always know what’s working well within the enterprise. Thanks to a new report by FTI, we have an inside look at how companies are using e-Discovery, their best practices and their expectations for the future.

Ektron has announced that it now uses FAST Search Server for more than a search engine. It's now Ektron's answer to automating the creation of personalized content for your website.

You may have noticed an artificial split between where search engines end and information management begins. With the launch of Attivio’s Active Intelligence Engine 3.0 (AIE 3.0) disparate content and data is reorganized and unified so it can be found and used to reframe and rethink business challenges and processes.

Today was the second and final day of Lucid Imagination’s annual Lucene love fest, Apache Lucene EuroCon, in Barcelona, Spain. The information exchange, networking and new ideas continued to flow in sessions, halls and over the free wine at lunch.

Open source adoption is rising in the enterprise. However, lack of commercial support and enterprise capabilities like monitoring still holds back some IT organizations. Companies like Lucid Imagination offer a middle ground, and it seems to be working.

While most of North America was fast asleep, Lucid Imagination kicked-off the first sessions its annual European conference, Apache Lucence EuroCon. Hundreds of attendees have converged in Barcelona, Spain to learn from Solr experts, compare notes with peers and maybe find a little fun outside of the search conference hours.

For the last few months I have been working on a project for the Institute for Prospective Technological Studies (an agency of the European Commission) to prepare a techno-economic assessment of the enterprise search industry and market in Europe. I’m not in a position to disclose the outcomes of the project, but in the course of the research I did examine how organizations went about selecting an enterprise search solution, and looked at the websites of around 60 vendors. At the same time I was working on an intranet strategy project for a European company with over 40,000 employees world-wide and no enterprise search capability! In this column I’ve summarized some of my conclusions from these two projects.

Yesterday was the final day of the SharePoint conference. I chose to attend a morning session lead by Jeff Fried, CTO & VP of Engineering at BA Insight and Guy Mounier, Co-Founder & CEO of BA Insight. This session is a vendor-sponsored session, which means that the vendors are free to discuss their specific products and tools. I have worked in the past with previous versions of BA Insight and I was curious to see what they had in mind for working with Office 365.

The only thing that is clear about the HP acquisition of Autonomy deal at the moment is that it was concluded, after the U$ 10.24 billion deal was finally given the green light by 87% of Autonomy’s shareholders.