Enterprise Search News & Analysis
| Monday Mar 23, 2015
"Someone told me it’s all happening at the zoo..."
If you're old enough to remember Simon and Garfunkel, you may appreciate that 48 years ago this month, their song “At the Zoo” entered the Billboard Top 10. For the rest of you -- the majority I'd expect -- you probably think of the Apache Software Foundation (ASF). I'd suggest that for all of us, ASF has improved our lives.
| Monday Mar 9, 2015
This is the age of fast, give-it-to-me-now, you-better-make-it-simple convenience. But how do we convince senior management of this new reality?
| Wednesday Feb 25, 2015
As a power user of SharePoint you may wonder how to make the most of all of the search features in SharePoint 2013. We covered Continuous Crawl, Content Search Web Part and Query Rules previously, so let's take a deep dive into Search Schema and the new Refinement Panel.
| Thursday Feb 19, 2015
Microsoft began rolling out Office Graph and Delve in September of last year and by now, most tenants have access. So now's the time to think about how we can use them in a more conscious way.
Here are five reasons how and why these new tools can change the way we work, and maybe even how we think.
| Wednesday Feb 18, 2015
During his keynote at the Worldwide Partner Conference last July in Washington DC, Microsoft CEO Satya Nadella spoke at length about the company's messaging evolution from "devices and services" to a "platforms and productivity" theme. For many on the IT side of the house, productivity has long been a part of KPIs and metrics, in many different forms. Productivity's ultimate goal is to help businesses move faster, become more effective and be more accurate.
| Tuesday Feb 17, 2015
Google's popularity in the consumer world causes many people to have similar expectations of enterprise search. Beyond the 3000 plus engineers that Google has working on its search algorithms, ranking and relevancy of results, there are many other ways that the two cannot be compared. Taking an off the shelf product like SharePoint 2013 or Office 365 or any number of other specialty search applications designed for the enterprise simply does not work for many reasons. Here are six key differences of why Enterprise Search is nothing like Google search.
| Wednesday Feb 11, 2015
Migrating a website or an intranet to a new CMS or new information architecture comes with considerable challenges. Automated tools can support the process, but almost inevitably a great deal of discussion and work will need to take place around specific areas of the site. Having information management policies and strategies in place goes a long way in helping to define content quality, metadata and a taxonomy for the new site. Moving file shares and other repositories into a cloud storage and application environment such as Google Drive has emerged as another requirement.
Effective search will play a vital role in adoption if the migration results in any changes to the intranet structure, and will continue to do so until users have found their way around the information architecture (IA), new content types and repositories.
| Tuesday Feb 3, 2015
Smartphones will be in the hands of a quarter of the world population by 2017, according to forecasts from the likes of eMarketer. As a result, businesses of all sizes will have growing needs for mobile applications, including solutions that automate tasks such as managing calendars.
Lowdownapp is one such app for the enterprise market: It promises to organize your smartphone calendar based on your individual needs using artificial intelligence (AI).
| Thursday Jan 29, 2015
Despite what people think, the end state of knowledge management is already here. All future things are uncertain and that is not going to change no matter how much information, or how many artifacts, you have at hand. Entropy dictates that the problems of uncertainty multiply with the increase of information or artifacts.
| Tuesday Jan 27, 2015
There are 185,000 results on Google for Mark Twain's line, “Reports of my death have been greatly exaggerated.” The same can be said for search.
| Wednesday Jan 14, 2015
Enterprise search helps employees find the information they need, confident in the knowledge that all potential repositories have been indexed. In an ideal world, queries could be entered in a single search box to generate all relevant results from across all information resources of the organization. These results would be presented in a visually consistent ranked order through a federated search application.
But we don't live in an ideal world. If federated search was easy, why would Google offer Google Scholar? Federated search presents a number of challenges and there are a few ways to approach the challenges. Let's look at a few of them.
| Tuesday Dec 30, 2014
UK-based Martin White has been involved in information retrieval and search for nearly four decades as a consultant, author and columnist. A chemist by education but an information scientist by profession, he has a passion for intranets and enterprise search. As owner and managing director at Intranet Focus Ltd., he provides clients with vendor-independent advice on intranet and information management strategy development and implementation — and shares that same expertise with CMSWire readers.
| Tuesday Dec 23, 2014
If you've spent any time researching SharePoint 2013 you already know that one of the most exciting components was Microsoft’s integration of FAST Search features into the product. Microsoft purchased FAST Search in 2008 and while it was possible to use a lot of the features with SharePoint 2010, the implementation was often time-consuming and costly. Having so many of these features integrated directly into SharePoint 2013 has been a huge win for the product and for its users.
| Thursday Dec 11, 2014
No one likes dumb anything, least of all technology companies. In a move to smarten-up Hangouts, Google added "smart" suggestions yesterday. Microsoft is on the case as well, making its Office Online app a lot smarter with the addition of contextualized Bing search into documents.
If that sounds complicated, it’s not. The new feature, called Insights for Office, lets users search for information from an inline search box inside a document. The answers include information scraped from Bing Snapshot, Bing Image Search and Wikipedia, among others.
| Wednesday Dec 10, 2014
Many business managers -- mostly in IT -- try to develop an investment case for enterprise search. This is impossible. Search is only one element in the decision-making chain. The question to ask is whether all relevant information has been found to ensure that the decision (based partially or totally on this information) is in the best interests of the organization.
There's another aspect of ROI. 2014 has been marked by a significant level of financial investment in open source search. Venture funds are not charities, they expect a good return on their investment. While some of the businesses they back will not make an acceptable return, this means that others in the portfolio have to over-deliver to ensure that the investments pay off.