Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Enterprise News & Articles

TERMINALFOUR Brings Rhyme, Reason to University Web

We’ve said for awhile now that the European CMS market is cluttered with a menagerie of small and mid-sized contenders. Overall, however, it awaits the arrival of a real rallying gem.

To gauge whether a vendor meets that higher call, we can typically look at the impact it’s made on both enterprise and education.

Enterprise-wise, Ireland-based ECM firm TERMINALFOUR showed some classy color with Site Manager 5.3. And now it’s making waves in the latter category, too.

Canon's eCopy Turns Paper to Bits

ecopy logoCanon, a familiar word in the digital imaging space, has joined forces with New Hampshire-based eCopy to bring enterprise document management to Canon India. The eCopy ShareScan Open Platform enables users to extend the capabilities of Canon’s black and white or color digital multi-functional devices. With eCopy the devices can act as a bridge, converting volumes of paper to high-resolution electronic copies — bridging document workflows and creating integration points with back office systems.

Vignette + HP = ILM Perfection & GRC Pleasures?

Vignette logoIn response to the twin concerns of business process efficiency and business records compliance, HP is teaming up with Vignette to deliver what they are calling the most complete Information Lifecycle Management (ILM) solution available today.

Gartner Foresees Growth in ECM Lead by Big Blue

Gartner Logo

Gartner, everyone’s favourite research firm, has read the ECM tea leaves and expects its global market to grow at a rate of 12 percent per year. If that growth rate holds true, by 2010 the worldwide market for content management will be valued at a whopping US$ 4.2 billion.

eTouch, Open for Enterprise 2.0 Business with Mashups

etouchLittle more than six weeks after the release of SamePage 3.1, eTouch announced the availability of SamePage 3.2 at the recent Web 2.0 Expo in San Francisco. The latest release of the Enterprise Wiki solution rounds a number of corners and simplifies integration of 3rd party Web 2.0 services.

Open Text Leverages SharePoint for Life Sciences ECM

Open Text ECMEverybody’s got a problem staying up-to-date with whatever still-wet ink on paper has just been printed to alleviate (or fuel?) an ongoing compliance crisis. Even life science companies have trouble keeping the US Food and Drug Administration (FDA) happy, and that’s why they’ve enlisted the aid of ECM goliath Open Text.

Blogtronix Touts Integrated Enterprise 2.0

BlogtronixHot on the heels of Intel’s SuiteTwo announcement, Blogtronix has unveiled an update of their enterprise collaboration and communication platform. This release boasts expanded features for blogging, wikis, document management, extensive personal and corporate profiling, and social networking.

Customer Focus: Getting to Truly Know Your Customers

Asking people directly what they think can confuse them and lead them to make poor choices. Giving them too much choice makes them choose less, and regret the choices they make.

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