Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Information Management News & Articles

Oracle's Advanced Analytics Brings Mining Tools to Big Data

Oracle_logo_2010.jpgUsers of Oracle's 11g enterprise database can now wade into their mountains of data with a new set of analytic tools to find the business data and insight gold within the endless steams of information.

GRC Roll-up: Ricoh Shakes e-Discovery Space, SAI/Compliance 360 Deal Sealed

Seems like GRC companies are still only recovering from LegalTech NY this week, as it’s been relatively quiet. That said, SAI has finalized the Compliance 360 deal, Ricoh is expanding its e-Discovery reach again, Congress is taking on spyware and Guidance has bought CaseCentral.

Amazon S3 Storage Gets Price Cuts Up to 13.5%

Organizations and enterprises that bank on Amazon S3 services for their cloud storage needs might find themselves paying up to 13.5% less starting this February, as Amazon announces price cuts for S3, promising a "significant reduction" in storage costs.

Choosing an Enterprise CMS: Ovum Names EMC, IBM, OpenText Market Leaders

Choosing an Enterprise Content Management platform is no easy task for today’s CIO, according to Mike Davis, senior analyst at Ovum and author of the company’s report “Decision Matrix: Selecting a Content Management Platform Vendor."

2012 Planning: Key CXM, EIM, E2.0 Items for Your Calendar (7-Feb)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don’t hesitate to add your event to the list. (You can see all events here.)

 

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The Art of SharePoint Success: Strategy - The Costs & Benefits of SharePoint

In our last gripping installment we began to consider the business case for SharePoint and I introduced the ideas of the Left Brained and Right Brained business case. In this episode we’re taking the excitement to unprecedented heights as we analyze the costs of SharePoint.

Document Mgt Roll-up: Alfresco's Enterprise 4, Knowledge Tree's DM Upgrades

This week, Alfresco released Enterprise 4, KnowledgeTree added new functionality to help users organize documents, Box and Smartsheet integrate, IBM’s SPSS Data Collection gets document capture and there’s talk of LibreOffice going mobile.

eZ Systems Partners With Ixonos, Pushes eZ Publish Into Cloud

eZ Systems Partners With Ixonos, Pushes eZ Publish Into Cloud The latest vendor to take its solutions to the cloud is eZ Systems, which has recently announced a partnership with cloud solutions provider Ixonos, to move eZ’s flagship Publish platform to the cloud.

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Information Overload or Overconsumption?

The term “information overload” is a misnomer. At least, that’s the angle Clay Johnson, co-founder of Blue State Digital, promotes in his new book, The Information Diet. Instead of blaming quantity, Johnson draws parallels between our consumption of data and our eating habits: “We don’t say that an obese person is suffering from food overload – it’s not the food’s fault!” At a time when determining strategies for filtering gold from the stream is increasingly important, Johnson’s argument could be one worth listening to.

Kicking Off Social Business February with the Experts

As we wrapped up January’s focus on Customer Experience Management and turned to Social Business for February, our experts offered some great advice on how to keep your pesky taxonomies neat and tidy, shared insights from thought leaders in the Social Business and Risk Management fields and had a moment of silence for Knowledge Management.

Read on for more great counsel from the experts: resistance is futile!

IBM Adds Two Companies, Expands Analytics Reach, Builds Mobile Software Portfolio

ibm_logo_2010.jpg IBM is spending like there’s no tomorrow. Two more companies have just landed in its net, both of which will grow its analytics business on one hand – particularly its Smart Commerce drive – and on the other hand its mobile communications strategy.

Knowledge Management in 2012? Probably Dead

I saw it coming in 2011. But no one believed me. I guess it's difficult to turn your back on something that you fervently believe in. At this point, I feel like Harry Markopolos who had been telling people that there was something wrong with Bernie Madoff -- before the truth came to light.

Alfresco Enterprise 4: Social, Collaborative, Mobile, Cloud Connected Content Management

Alfresco Enterprise 4: Social, Collaborative, Mobile, Cloud Connected Content Management We said earlier in the week that we couldn’t talk about Alfresco 4 until today. Well, it’s today now and we can talk a little bit about this latest release, although only a little bit because it really is enormous. With it, Alfresco pushes its open content management platform firmly into the mobile and social space.

LucidWorks Cloud Fine-Tunes Enterprise Search

lucidLogo.pngLucid Imagination released its new search-as-a-service platform, LucidWorks Cloud. The cloud-based product reduces the effort and time required for companies to adopt enterprise search.

Smart Content Reviewed: Text Analytics & Semantic Content Enrichment

Spurred on by an online debate about the distinction between text analytics and semantic content enrichment, I turn in this article to the pressing question: "What does semantic content enrichment mean?" 

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