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Information Management News & Analysis

Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (1-Apr-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Tweet Jam: Making Sense of the Collaboration Tool Landscape

As companies adopt one-size-fits all ESNs, employees are adopting lightweight context-driven tools so how can companies balance these two pulls? Find out at our upcoming Tweet Jam!

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3 Tech Giants Lead a Bloated CRM Market, Forrester Claims

The customer relationship management (CRM) market is bloated, Forrester reports — surprising no one. And this big, bulky market is led by three tech giants: Salesforce, SAP CRM and Oracle Siebel, with two more, Microsoft and Pegasystems, snapping at their heels.

The one thing that stands out in Forrester's recently published Wave for CRM Suites for Large Organizations in the first quarter of 2015 is that nothing much is new: we've seen most of these trends in the space before.

Metalogix Buys MetaVis In Advance of SharePoint 2016 Release

Cloud management and migration specialist Metalogix announced this morning that it is buying MetaVis for its cloud collaboration service management platform. The price was not disclosed.

Metalogix CEO Steve Murphy told CMSWire the deal is designed to secure the cloud management and migration space in advance of the SharePoint 2016 release.
 

Who Is Your Weakest Link? The Risks of Cloud Partners

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Think your organization is safe if it minds its own security?

Think again.

You’ve also got to worry about security at all those companies you associate with, from suppliers and consulting firms to PR agencies, systems integrators, event planners and even heating and cooling vendors.

HP Sues to Recover $5.1B From Autonomy Deal

Hewlett-Packard Co. filed a suit in London’s High Court against Michael Lynch and a former colleague for about $5.1 billion for damages in connection with their management of Autonomy, the software company Lynch co-founded.

The suit, which HP filed yesterday but only confirmed today, also names Autonomy’s former Chief Financial Officer Sushovan Hussain. Both are accused of fraud in relation to the HP acquisition of Autonomy in 2011 for $ 10.1 billion.

Lynch and Hussain, in a statement issued through a PR agency, told Re/Code today they will countersue HP seeking at least $148 million in damages.

You're Going to Integrate Everything: Here's 3 Things to Know

Software AG just confirmed what you probably already intuitively know.

In the company's recently released take on the Internet of Things and technology in general, it notes that integration will be more critical than ever in 2015.

"The heart of communication from the Internet of Things lies in integration technology and 2015 will be the year its importance reaches new heights in the marketplace," noted Mark Herring, senior vice president of product marketing at the the Darmstadt, Germany-based enterprise software company.

Among its predictions: the cloud-only environment is dead. Going forward nearly 80 percent of all integration projects will require cloud and on-premise connectivity. "Because of this," the company predicts, "privacy and data security issues and existing legacy applications will force a hybrid integration model."

Vendors are responding to this trend with a slew of offerings that cater to this evolving environment. This is good news, of course, for users. Until, that is, these users actually set out to implement these technologies.

In short, like all new technologies, initial deployment attempts are rarely pretty as we explained in part 1 of this article.

CMSWire spoke with experts in this space looking for advice on how to facilitate these projects. Here is what we learned.

Week in Review: In Brands We Trust + Hadoop Security Concerns

Trust These Brands?
Most consumers will agree.

Coke's Happiness Formula
Driving corporate trust and brand love.

Multitasking = Multiproblems
You're killing yourself for nothing.

Buy Me an ESN
And forget intranets.

Hadoop Security Fears
Should you be worried or not?

Out With the Information Managers 
Why we need more business people.

How Nikon Optimized Their Online Customer Experience 
Learn how Nikon redesigned and rebuilt their technology platform

Download Case Study

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Workspot Offers Remote Desktops Without Virtual Desktops

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The rise of virtualization in the workplace has made us question the need for operating systems to be installed on our computers, just so we can use our software. And the rising proliferation of cloud-based software that can run in our browsers, demonstrates that we don’t even need great computers (or sometimes even good ones) to run good software.

But while we’re in a questioning mood, perhaps the way we run virtual desktops in the workplace deserves some fresh scrutiny. Specifically, if the real purpose of client-side devices, including the mobile kind, is to give us access to our services hosted elsewhere, then what is the desktop really for?

We're All In This Together: Share Your Cybercrime Stories

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What's the best defense against cybercrime? Surprisingly, it might be a big mouth.

Sharing information about threats and risks is quickly becoming the expected starting point for any credible defense. And as proof, you need look not further than recent examples in the public, private and non-profit sector.

Think of what's happened in just the past few days. Congress has moved forward legislation that would encourage information-sharing in the financial sector. The retail industry has introduced a portal for this same purpose. And a security company has introduced a new product that uses shared information as its base.

It is quite the turnaround from a few years ago when such information was carefully hoarded. Back then, if an attack occurred, it was only reluctantly shared with customers and competitors.

News You Can Use: Microsoft, Facebook, Zendesk, More

The latest in connecting, publishing, managing, chatting, targeting, offering and backing up from the Evergreen State, the Knickerbocker State, Don’t Call it Frisco, Tree City USA, Climate Best By Government Test, Bharat, the Baked Bean State and that Toddling Town.

You Can't Create Digital Businesses Without E-Signatures

Two converging trends — the growth of the mobile workforce and digital business processes — are giving a big boost to the e-signature market.

That's the word from Michael Laurie, co-founder and VP of product strategy at Silanis, an electronic signature provider.

"Acceptance for e-signatures has been growing over the past years in terms of end user adoption," he said, noting that customer experience is a priority. If users don't like an e-signature solution, they won't use it, he said.

OpenText Takes Its Digital First Message to Paris #OTInnovate

OpenText has been beating the Digital First drum pretty loudly in North America. And this week it finally brought the message to France.

It didn't have any particular reason to beat the drum it in Paris, apart from it being a mighty fine city. It was just the latest stop on its Innovation Tour.

Maybe Hadoop Providers Can Protect Your Data After All

There’s one thing no one in the Hadoop community will argue about — namely, that the big data crunching technology’s enterprise features are growing quickly.

In fact, that may be one of the best things about the highly competitive market. Every vendor is continuously raising its game to win customers.

And in the Hadoop world, security is a hot issue. “Hadoop isn’t inherently secure,” said David Chaiken, CTO of Hadoop-as-a-Service (HaaS) provider Altiscale.

But that doesn’t mean that the Hadoop-based products or services that Enterprises pay for aren’t secure. On the contrary, that’s one of the reasons that the commercial vendors are in business. It’s what they add on to naked Apache Hadoop that creates differentiation.

Are You Ready to Tap the Power of Intelligent Business Clouds?

Just when companies are finally mastering the definition of hybrid clouds, Accenture claims there is a new paradigm on the horizon.

It predicts the next wave of hybrid clouds will be "Intelligent Business Clouds." And that's more than some vague marketing idea — or so it claims.

In a new report released by Accenture recently, it describes these new hybrid deployments as a way of working and combing multiple clouds and multiple vendors to offer highly adaptable applications to manage context-rich data as well and flexible IT infrastructure. 

We Need Fewer Information Managers and More Business People

I recently gave a keynote presentation at a records management conference in Salt Lake City on how records managers need to evolve to meet the demands of the changing landscape of corporate information management.

The talk covered a wide range of subjects: from techniques for getting buy in, to the differences between records management and information management, to information management's centrality to front office operations, and how “justifying your existence” is critical for information managers.

But the key theme was to stop being information managers and start being business people.

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