HOT TOPICS: Customer Experience Marketing Automation Social Business SharePoint 2013 Document Management Big Data Mobile DAM

Jakob Nielsen News & Analysis

Usability Expert Jakob Nielsen Addresses the Speedy Problem of 'Too Fast' UIs

customer experience, usability, jakob nielsonWe’ve all complained about interfaces that load too slowly, but what about when, in this age of high-performance devices and super-fast connections, they perform too quickly? The user experience firm Nielsen Norman Group has been thinking about this new wrinkle.

The Social Intranet: Tools, Trends and Who's Using it [INFOGRAPHIC]

This month we're talking about the company intranet -- its history, its culture, its future. Intranets have always been about enterprise collaboration, but now that they've evolved into platforms for enterprise social networking. The success of an intranet is not just determined by what it offers, but how employees use it. What better way to understand the tools and trends driving today's social intranet than with an original infographic?

The Good, the Bad, the Ugly of Implementing Intranet Portals

After three years, our old friend Jakob Nielsen (news, site) returns to the topic of intranet portals and shares that the latest implementations focus on stability rather than innovation.

A New Generation of iPads Gives Way to New Usability Study

According to Jakob Nielsen, iPad user interfaces have improved in the past year. Yet, there is still room for further advancement.

Top 3 Usability Tips for Building Better Blogs, Maximizing Engagement

In 2005, Jakob Nielsen shared what he considered to be the top 10 design mistakes of what was once called the ‘weblog.’ Strikingly, five years later, most (if not all) of them still remain true in the world of the engaged web.

Using SharePoint for Your Intranet: Focus on Usability

In 2009, half of the winning intranets, as determined by Jakob Nielsen, used SharePoint, specifically the MOSS platform. SharePoint’s notable popularity is particularly interesting considering that from 2003–2006, the Nielsen’s winning intranets didn't use earlier versions of SharePoint at all.

Perspectives on iPad Usability: No Need for Scaled-up iPhone

Jakob Nielsen's report on web users

Usability expert, Jakob Nielsen has finally reviewed the iPad and offered his perspective of the magical tablet’s usability.

Although he immediately acknowledges that “from an interaction design perspective, an iPad user interface shouldn't be a scaled-up iPhone UI,” Nielsen compares its functionality to the iPhone and talks about what focus groups are saying.

The What, Why and How of Usability Testing

The movie Glengarry Glen Ross taught us Always Be Closing. In the world of web design, the mantra is Always Be Testing.

Yet, it’s not always clear how to go about testing your site or how to know what exactly you’re testing for. Fortunately, we’re here to provide the who, what and why of usability testing.

The Difference Between Usability and User Experience

As long as there’s been an Internet, the discussion between user experience and usability has been explored. Although they are conceptually linked, taken separately, they highlight different elements of the human-computer interaction.

Yet in these days of advanced user interfaces, from mobile devices to e-readers to tablets, has the line between user experience and usability blurred? And if so, what does it mean for web standards and design? We examine their distinctions, roles and implications in an effort to answer these questions.

Nielsen: Ready or Not, Here Comes Enterprise 2.0

If we can trust Jakob Nielsen and his latest report studying social networking on intranets, then next year is going to be interesting.

Nielsen went straight to various companies -- from Sprint to IBM to Johnson & Johnson -- to see how they are dealing with the increasing expectation that Web 2.0 will drive Enterprise 2.0. The quick answer, they’re not.

How Age Affects Your Time Online

A while back we reported about a Nielsen Online study that revealed that people are spending more time, as in actual time, reading the news online. We speculated of course as to what this indicated. Did it mean people are slow readers, or do they get preoccupied and prone to leave browser windows open? Well, according to new research, it could just mean that we’re old.

It’s not pretty, but it may be true. As we get older, online users tend to lose their savvy and what once took us seconds to process, now takes us longer. Before you despair, there are two different ways to look at this.

Got a Great Website? Extreme Usability Says It Can Be Better

No matter how good you think your Web site’s design is, accept that it can always be better. Web design is no place for the content. You must forever resign yourself to the fact that your site’s usability is not going to be perfect. This is not to say your site isn’t good. In fact it may be great — but it could be better.

Or so says Jakob Nielsen in his recent article, Extreme Usability: How to Make an Already-Great Design Even Better.

Nielsen: Web Users Are More Ruthless Than Ever

Jakob Nielsen's report on web users

You can bet that at this year’s Usability Week Conference, Jakob Nielsen and his Nielsen Group members will be discussing the results of his latest web habits report. The annual report, which summarizes the current state of using the Internet, indicated that users demand so much from the Web that they have grown impatient, ruthless and selfish.

Jakob Nielsen Dishes Up The Best Intranets 2008

Jakob Nielsen has released his latest Intranet Design Annual. In it he lists the 10 best Intranets for 2008, discussing why they won. While the winners are interesting to know, what’s even more important are the reasons why they won – offering best practices and guidance to companies who want to make their own Intranet better.

Displaying 1-14 of 14 results

< Previous Next >