Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Mobile News & Articles

Congress vs. Spyware: The Post-Carrier IQ Mobile Device Privacy Act

The heyday surrounding Carrier IQ broke in November when one researcher went on a tirade letting everyone in the world know they were being watched. Because people get into enough trouble on their own with smartphones, the possibility of secret spies tracking text messages and emails not only felt very Big Brother, but also posed greater threat for expose. While the company denied a majority of claims, it got hit with several major lawsuits, and in a new bill announced this week, deemed the Mobile Device Privacy Act, the government has taken further action.

Avid Challenges Apple iMovie on the iPad

Future Francis Ford Coppolas have a new option for producing movies on the go. Avid has released its home non-linear video editing software, Avid Studio, for the iPad. Will iMovie users be enticed to try it?

Microsoft Phone 8 Details Leak, Brings Windows 8 Kernel, NFC, Skype and More

The next OS for Windows Phone, code-named "Apollo," will integrate the Windows 8 kernel, potentially bringing all that Microsoft offers into a unified family of devices, across PC, tablet and phone. With new hardware features offering multi-core, likely HD resolutions and SD card support, expect a rash of new phones later in 2012.

CXM Perspectives: How OpenText Approaches Customer Experience

OpenText sits at the top of Gartner's list for Web Content Management and customer experience. The vendor took major strides in 2011 to ensure that its technology enables organizations to truly engage and support their customers. And it isn't done yet.

RIP: Yahoo Apps

yahoo_logo.jpg Be it an act of desperation, a shedding of excess baggage, or the ire of an activist new leader, Yahoo unloaded some weight this week. In an effort to start the new year off fresh, the company announced its retirement of ten mobile apps with the promise to replace the well with something, supposedly, even better. Believe it when we see it? 

Liferay Releases Dropbox Style Synchronization for Enterprises

Liferay-Logo.jpgTaking a page from Dropbox and other document sharing services, Liferay announced today a new document sharing add-on for the community edition of its enterprise portal. The add-on, Liferay Sync, allows users to access documents stored in Liferay from their desktop or mobile device.

U.S. Mobile, Social Media Earn US$ 45.38 Billion in 2011, US$ 100 Billion by 2015

The mobile and social media industry is a fast-growing market in the U.S.,with a 30% annual growth in 2011. Forecast to grow into a US$ 100 billion industry by 2015, how does each specific business segment -- including mobile content, advertising and social media -- stack up?

McAfee Offers Mobile Security 2.0 for Tablet and Smartphone Users

Most of us probably don't have any type of security 1.0 for our collection of mobile devices. But the threat of attack is growing as hackers and scammers look to get at our data or compromise our details from our phones.

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Crowd Funding Grows, Commerce Trends Evolve in 2012

2012 will see further pushes in the way stores try to get us to buy stuff, but don't just be a passive consumer this year, expect appeals for you to fund or work on apps and games to become increasingly common.

Why Everything is Made in China & What it Means for U.S. Jobs

Virtually everything today is manufactured in China. While it used to be that gadgets, gizmos and other products were made in the U.S., Taiwan or a brand's home country, businesses are now outsourcing mostly to manufacturing facilities in China. Amid calls for offshored jobs to return to local soil, will China retain its advantage in this industry?

eXo Takes Its Latest Release Into the Cloud

exo_logo_2010.jpgeXo has released the latest version of its open source portal, eXo 3.5. The release has lots of new features, but the big news may be the portal’s journey to the cloud.

IBM Targets Mobile Enterprise With Worklight Acquisition

With smartphones now outselling PCs and a recent global CIO  study showing 75% of respondents targeting mobile as a top spending priority, IBM took action to secure its place in the mobile enterprise domain, announcing a "definitive agreement" to acquire mobile app and infrastructure software developer Worklight.

“Our clients are under increased pressure to meet the growing demands of a workforce and customer base that now treat mobility as mission critical to their business,” said Marie Wieck, general manager, IBM application and infrastructure middleware.

Smooth Operator: Microsoft Teams Office 365 with Blackberry Cloud

After hinting at the affair for over a year, BlackBerry Business Cloud Service for Microsoft Office 365 was revealed to the world this week. A much needed move for the once primo of smartphones -- arguably losing steam to its Apple contender -- the new package deal forms a joint and efficient union between the two companies, making mobile offices all the more proficient, and even more reason to stay permanently attached.

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Document Mgt Roll-up: Alfresco to Release Enterprise 4, Office 15 Beta Announced

In the document management space this week, Alfresco announced that later in the week it will be releasing Enterprise 4, Microsoft announced the public beta of Office 15 for the summer, Colligo got legal at LegalTech, Rioch bought HSSK and M-Files can now be used on mobile devices.

Smartphones, Tablets Threat to Enterprise Security

If you use your smartphone and tablet for work-related tasks, you're not alone. Enterprises are increasingly adopting "bring your own device" policies in the workplace. But as the mobile revolution takes over businesses, how sure are we of security and data integrity?

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