Content Management Matters ™

J. Boye has just produced a new research report on the ever popular Microsoft SharePoint. This report, Best Practices for Using SharePoint for Public Websites - A Business Person's Guide, outlines some of the thought processes organizations have gone through when selecting SharePoint for their public facing websites, some project recommendations and dispels some of the often heard arguments for a SharePoint-based solution.

The Gilbane Group has delivered a new report on the use of Social Media in the Enterprise. The report, called Collaboration and Social Media 2008- Taking Stock of Today's Experiences and Tomorrow's Opportunities includes a survey of medium and large American organizations, case studies and a vendor catalog.

What we learn from reading the report is that social media applications are slowly supplementing the existing collaboration technologies -- email, websites and shared workspaces -- within organizations today and that vertical social media solutions are emerging to help them work smarter.

Online collaboration has become a top priority in organizations today as they struggle share information that is contained within a wide range of applications, directories, desktops and people’s minds. According to a recent report, many of these organizations are looking to the wiki to resolve their collaboration issues due to its ability to support unstructured information using a more bottom up approach to information sharing.

But the wiki may not be living up to all the hype and sales pitches from the technology vendors. There are a number of challenges to implementing and supporting wiki-style collaboration and some best practices that you need to consider before moving forward with your wiki implementation.

A recent report by CMS Watch finds that organizations are now considering vendor commitment to their customer base and product development paths to be more critical, due to recent shake-ups in the web analytics industry.

A new report by Dublin, Ireland-based Research and Markets finds that the enterprise content management market will hit US$3.5 billion by 2012 if it continues to grow the way it has been.

Last Tuesday the fellas at CMS Watch released the ECM Suites Report, a comprehensive tool for helping enterprise teams make informed decisions about what kind of helpful technology is out yonder.

With data derived from 30 ECM vendors across five continents, the results yield information both surprising -- and, well, less so.