Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Rick Sloboda News & Articles

How to Approach Customer Service 2.0

By Rick Sloboda  |  Monday June 30, 2008   

As Web 2.0 matures, the line between marketing and customer service is beginning to blur.

Continue reading How to Approach Customer Service 2.0Continue reading...
Comments | email to friend | filed in: Enterprise 2.0

Poll: Web Designers Out-Write Copywriters 2-to-1

By Rick Sloboda  |  Tuesday December 4, 2007   

Website owners write the vast majority of copy on the Web, and designers out-write copywriters two-to-one, according to a recent online poll conducted by Webcopyplus.

Continue reading Poll: Web Designers Out-Write Copywriters 2-to-1Continue reading...
Comments | email to friend | filed in: Web Content

Displaying 16-17 of 17 results

< Previous 1 2 Next >