Saas News & Articles

The last decade has seen major disruptions in software, completely reversing the power roles between vendor and user. It’s been said many times that the customer is king, and it couldn't be truer.

Someday, a study will determine if business teams have become more -- or less -- collaborative because of all of the enterprise collaboration software now available. Another one emerged this week, with Japan-based ChatWork announcing the official entry into the U.S. market of its cloud collaboration solution. 

Another milestone in the gradual upgrade of Office 365 -- SharePoint Online is finally out of preview. Although Microsoft doesn’t say when users will be able to get the new version, it does say that it will be soon and that users will be given notice of four weeks before they have to upgrade.

For everyone that is predicting the demise of Dell, today’s announcement of its summer 2013 update of the cloud integration platform Boomi AtomSphere as well as the announcement that it is to buying Enstratius, a provider of cloud management software, shows old dogs can do new tricks.

We’ve been talking about the cloud for years now, and providers have done plenty to hype it too. But most customers have been very wary about it, especially in Europe.

Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year.

One of the principal business considerations around the new SharePoint 2013 official release is going to be pricing. We already saw signs that with the Office 365 upgrade, Microsoft is pushing users towards subscription models. But what about SharePoint 2013 as SaaS? Web hosting vendor Newtek is going to be offering just that.

Enterprise Web Content Management provider pTools has released an update for its System6 SaaS Web CMS product which aims to improve user analytics and personalized content.

Having already made a name for itself in Web CMS and advertising, Atex is venturing into the social media realm with its new product, Atex Engage.

Have you ever wondered -- how are my customers using the software or service I’m providing? Today, Scout Analytics, the cloud-based recurring revenue management company has launched Scout Usage Data Hub, a powerful analytics platform that aims to transform all that usage data into actionable metrics and custom reports.

SaaS provider IntraLinks Holding Inc. has released IntraLinks VIA, an enterprise collaboration solution. With the solution, users will be able to work safely and efficiently in their network platform and business community knowing that their files are managed and shared through a secure system.

Customer service and contact center technology provider Genesys is acquiring cloud-based self-service applications specialist Angel from business intelligence vendor MicroStrategy. Genesys says it is trying to expand its arsenal of cloud-based customer service solutions.

While clouds are on every enterprise’s horizon, they’re mostly internal clouds. That’s a key finding in an annual study conducted by 451 Research about the state of cloud computing for businesses. 

Enterprise communication and collaboration technology vendor HyperOffice is releasing a new version of its cloud-based SaaS communication suite that combines social and collaboration technologies and capabilities.

Box had a really good year last year. And it's aiming for an even better one this year. Given that Box is planning an IPO next year, this is hardly surprising. To create business and boost company value in the run up to the IPO, it has announced the creation of Box Partner Network.