Saas News & Articles

 After a short delay, Oracle has completed its deal to acquire RightNow, a cloud-based provider of call center automation, sales force automation and customer relationship management solutions.

Customer and workforce analytics software provider Enkata has enhanced their cloud-based product suite with better support for big data. The company has incorporated NoSQL superstar Hadoop and other big data technologies into their platform to deal with the rapidly expanding volumes of structured and unstructured data inside most organizations.

At a technology level, there seems little to stop widely dispersed workers from collaborating in real time on many projects. But there are problems. According to a recent white paper from the Sand Hill Group and Citrix, the key to collaborative work is communications skills and supportive tools.

Microsoft is adding new features its least expensive Office 365 subscription tier, the Kiosk Worker Plan. For a few additional dollars per user per month, users receive some useful capabilities and twice the email storage.

Telligent, provider of software for social business and communities, has closed its acquisition of Leverage Software. Why buy another social player? Here's what they got in the deal.

It’s that time again. With 2011 coming to a close and 2012 swiftly approaching, it’s time once again to make my predictions for what the coming year holds for the content management industry.

In the spirit of this month’s editorial theme on all things cloud, I thought I’d ponder about cloud/SaaS web content management on the premise that SaaS Web CMS cannot save the world or cure your WCM illness, despite the much-spread hype you may hear in the marketplace generated by vendors. There’s no perfect storm for cloud WCM.

Think Big Data, and many of us think Big Government. In a recent white paper called Governing the Cloud, Granicus CTO Javier Muniz and CEO Tom Spengler offer five reasons why the cloud is going to make government and large enterprise governance easier.

There is a lot of hype around 'cloud computing' and this month's theme at CMSWire is all things cloud, so maybe we will be able to figure out whether those clouds are stormy, rain filled, or basically sat at each end of a rainbow (with the associated pot of gold, of course…).

Customers attracted to Documentum, but dreading the deployment effort, now have a new option. EMC announced EMC OnDemand, a hybrid platform-as-a-service (PaaS) offering that includes EMC Documentum, EMC Captiva and EMC Document Sciences.

Dropbox has launched a service for enterprise and business users, Dropbox for Teams. The enterprise-grade cloud-based storage service offers a terabyte of space -- perfect for exchanging big items like high-definition videos, encrypted State Department cables and even the kitchen sink.

Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social features and mobile integration.

Google has made several announcements that could increase the pressure on other enterprise cloud vendors. New service level agreements, lower cloud storage pricing and a new relational database service might give Google the momentum to move from the developer ranks to true enterprise class.

If the hype is to be believed, platform-as-a-service is going to be massive in the not-too-distant future and SAP is partnering with MongoDB to drive its offering in the market.

The Labor Day holiday may have stretched into Labor Week for the DAM Lowdown, but have no fear. Everyone's favorite weekly digital asset management column returns with: Updates from Canto, Box.net Adds Video Support, SaaS is More Than a DAM Acronym, Web Content Management Sees a DAM Future, Stock Keeper 1.0 Arrives, and DAM Stew.