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Social Business, Social Enterprise News, Analysis

5 Dangerous Ideas for Corporate American Leaders #velocityconf

2014-16-September-Dangerous-Idea.jpgSome people lead with the idea that some things are certain and absolute. Others assume nothing, besides change, is certain and lead from the idea that the ground beneath them is in a constant state of flux. John Allspaw, SVP of technical operations at Etsy.com, spoke in depth about this topic in his session, "PostMortem Facilitation: Theory and Practice of 'New View' Debriefings," at Velocity NY yesterday.

Why History (and the Enterprise) Will Be Kind to Steve Ballmer

2014-16-September-Ballmer.jpgWe hear a lot about Microsoft’s new direction, and we hear a lot about SharePoint. We haven’t heard a lot about how the one impacts the other, but if you’re buying into collaboration (and odds are that you are) then you ought to be thinking about it. And if you think about it just a little, you’ll realize that Steve Ballmer mapped all of this out years ago. We just weren’t listening.

Jive Bridges the Gap to Office 365

If you don’t talk to Office 365, you don’t have an enterprise play. At least when it comes to productivity apps, that is.

OK, maybe that’s not true quite yet. But it soon will be.

That’s why Jive, a leading provider of communication and collaboration solutions for business, has built software connectors for Microsoft Office 365, including Outlook Online, Office Online, SharePoint Online and OneDrive for Business.

“We’re bridging the gap between on-premise and cloud versions of Microsoft Office and SharePoint to make collaboration and communication seamless,” said Colleen Jansen, vice president of product marketing at Jive.

Do You Know Why You Collaborate? #gartnerpcc

2014-9-15 collabroation processes diagram at Garttner PCC.jpg

There’s no point in collaborating if you don’t know why you're doing it. This may seem obvious, but not enough companies think about the "why" of collaboration before rushing in to buy technology.

Collaboration changes enterprise processes. The line between traditional structured processes and unstructured processes is starting to blur. What was once structured, orderly information exchanges and processes have become unstructured information swaps that change with every new process initiated.
 

Productivity is Not a Soft Cost

There is a huge blind spot when it comes to the management of the time of knowledge workers. Basically, their time is not managed. 

Week in Review: Super Digital Marketing + Gmail Password Issues

Superman Sitecore?
Sitecore vows to be a digital marketing superpower at its annual conference.

Forrester's Cross-Channel Winners
For cross-channel campaign management, these providers climbed to the top of Forrester's mountain.

Social Software's Wise Choices
Gartner tabbed 17 vendors who stand out in this market.

We Look Smarter with Office 365
Why you look brighter if you got first access to Office Delve

Gmail's Password Issues
You may want to change your Gmail password -- now

Stop the Web CMS Baloney
Vendors must focus more on how their products can make people’s lives easier.

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Gartner Names Wise Choices for Workplace Social Software

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In the market for social software? Gartner included 17 vendors in this year’s Magic Quadrant for Social Software in the Workplace. 

Like all of the other Garter Magic Quadrants, it's quite difficult to make the list. And squeezing into the Leaders quadrant is especially challenging. In this case, only Microsoft, IBM, Jive, Salesforce and Tibco managed to earn a spot. 

However, Gartner points out that Challengers offer solutions that have a strong market presence, and adds that these vendors have the market position and resources to become Leaders down the line. VMWare, Atlassian and Sitrion earned spots in this quadrant.

Drive Social Adoption with SharePoint and Yammer Analytics

With the advent of SharePoint 2013 and Yammer integration, companies have struggled to monitor and manage the integration, adoption and usage of the collaboration platforms deployed across the enterprise. SharePoint Administrators are having a difficult time gathering meaningful metrics on SharePoint and Yammer usage and adoption. Community managers, IT managers and business leaders need metrics that show who is using the platform, how it’s being used, and how far the reach of social collaboration has extended into the enterprise. These measurements are key to ensuring that collaboration is being integrated into business processes.

Caveat Emptor: Are You Buying a Solution or a Science Project?

2014-11-September-Large-Hadron-Collider.jpgMost enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a “platform” and have their IT departments build the “solution” on it.

A platform is essentially an Erector set with very poor instructions. Sure -- go ahead and build a motorized crane. If you a. know what a crane is and should do and b. know what parts need to be assembled in what order to do it. Otherwise, you’re just trying stuff.  

Your first few cranes won’t work very well. People will likely use something (anything) else they can until you have built a better crane. You have on your hands a Science Project.

Q3/Q4 Planning: Top Marketing Technology, Social Business Conferences & Events (11-Sept-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: 2014 B2B Marketing Analytics

Join CMSWire and Demandbase on September 23. In this one-hour webinar, discover how B2B marketing analytics impact on your data.
 

> Register Now

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Transform Your Workplace for Millennials

2014-11-September-Transform.jpgThe millennial generation cannot be ignored: they are your employees, your customers and may even be your future employers. When you couple this generational evolution with the unfolding digital transformation, you see the heady mix that is transforming business models and activities.

For the millennial generation, work is what they do, not where they go. Rigid corporate structures are limiting factors that stifle creativity and innovation. Organizations have plenty of opportunities to learn from this digitally savvy generation.

Atlassian Celebrates Growth, Collaboration Releases #Summit2014

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Atlassian is making some noise in the enterprise collaboration world at its annual conference in San Jose, Calif., this week.

Among the news -- the launch of a new native mobile HipChat app for iPhone and iPad that uses iOS 8’s new features. HipChat is the former San Francisco-based private chat service for enterprise collaboration that Atlassian acquired in 2012.

Meanwhile, Atlassian officials reported that the company ended its fiscal year June 30 with revenue of $215 million, up 44 percent over the previous year.

6 Things to Consider Before Buying Enterprise Social Software

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The social software market is dynamic and growing. It's customer rather than vendor driven, and grew by 15 percent last year, according to Gartner’s recently published Magic Quadrant for Social Software in the Workplace.

In the past, customers were primarily concerned with product maturity and support. But now they're more focused on collaboration and social capabilities, and how both can be seamlessly embedded into daily operations.

View of the Apple iPhone 6 Launch - from a 9-Year-Old

customer experience, Viewpoint of the Apple iPhone 6 Launch - from a 9-Year-Old

PEABODY, Mass. -- So here we are, fresh off some conversations with Apple workers and customers at the consumer technology giant's brick-and-mortar store inside the Northshore Mall in suburban Boston.

It's the day of the big iPhone 6 launch, and we've got news to report. Stories to tell.

So what do we have?

"You got nothing," said my afternoon-reporting companion for the day, Matthew, my 9-year-old fourth-grader lucky enough to have a half-day today. 

Apparently, he's Bob Woodward.

"What are you going to write about?" he asked rhetorically, after listening to interviews I had with iPhone 4 users. "Oooh, I have an iPhone 4. Woo. Woo."

Office 365 Now Makes You Look Smarter via Office Delve

Even though it’s cloudy in Redmond, Wash. today, it actually looks brighter.

Oops sorry, it’s you that looks brighter if you’re one of the Office 365 Business users who is getting first access to Office Delve. Microsoft begins rolling it out today.

Office Delve’s (formerly codenamed Oslo) big promise is to present you with the right information at the right time without you needing to look for it. It makes information “even more valuable” according to Julia White, general manager of Office 365 Technical Product Management.

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