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Social Business, Social Enterprise News, Analysis

Jive's Social Biz Software: You, Me, Community

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Collaboration software in the enterprise is a “must have." And many of the big software and service providers have integrated social workplace tools into their products. Microsoft has brought Yammer into Office, Salesforce provides Chatter in its cloud, VMWare has SocialCast and so on…

But Jive remains standing on its own and offers something that the aforementioned don’t — its solution centers around you, the end user, and your community, rather than a business process, document or task.

“Jive is the hub that brings it all together,” said Elissa Steele, the company’s executive vice president of marketing and products. “It breaks down silos, it’s built for collaboration and communications,” she adds.

And as such it improves the flow of information, it helps business solve problem faster and creates a competitive advantage.

Post Spigit Merger, Mindjet Works on 'Transformative' Offering

The merger between enterprise software providers Mindjet and Spigit a year ago has produced ... well, you'll have to wait a little more for specifics.

The big reveal on what the merger will bring won't come until the company's conference next March. 

But it promises to be "transformative," according to San Francisco-based Mindjet's new chief marketing officer, Kevin Cochrane, who started last month after stints as CMO at OpenText and product vice president of digital marketing Adobe.

Mindjet is expected to serve up an appetizer of its product suite next week, but the full reveal doesn't come until the March conference, Cochrane told CMSWire. 

Unleash the Power of Captured Video at Work

2014-23-October-Filming.jpgWith a dispersed workforce in an increasingly competitive landscape, valuable data needs to be shared faster and knowledge sharing can no longer be contained to four walls. Experts need to be able to defy distance and address teams of employees that may not all be sitting in the same place. They need asynchronous communications. Some may be in cubicles or conference rooms, others in their homes or cars. It doesn't matter where they are, they need to connect.

The Next Phase of Collaboration: Getting the Job Done

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While many companies struggle to adopt social business practices, others have found ways to generate real business results through collaboration.

The difference often comes down to a structured approach to social business that was explored yesterday in a CMSWire webinar featuring Jim Lundy, CEO and lead analyst for Aragon Research, Matt Wenger, CEO of ThinkTank and Kim Glover, manager of knowledge management for FMC Technologies. The session was sponsored by ThinkTank.

What's structured collaboration? Lundy explained it's basically a mash-up of existing social techniques with product management technologies augmented by predictive analytics.

Find Your WorkType, Courtesy of Jive

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“How the heck did I get stuck in this role?”

Admit it, you’ve probably run out of a meeting and into your cube, hidden your face in your hands and bitten your lip to keep yourself from screaming these words or others like them — at least once or twice.

If you’re like most people, you’ve worked in a department or on a project where your “assigned” responsibilities didn’t play to your interests or strengths. Maybe you’re someone who thrives on getting things done and that job has been assigned to the dreamer in the corner who keeps coming up with new ideas instead of acting.

And then there’s that woman who keeps telling everyone how great they’re doing instead of coming up with a plan.

Wouldn’t it be great if your team lead or manager knew the work styles of you and your coworkers better? And for that matter, you’d like to know a bit more about how everyone gets things done too. Like does “soon” mean in five minutes or “I’m still thinking" about the best approach?

It depends on who you’re working with and talking to, of course.

And while it would be great if a job title reflected a person’s work style, that’s usually not the case.

Q4 Planning: Top Marketing Technology, Social Business Conferences & Events (22-Oct-14)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: The Survivalist's Guide to Data-Driven Marketing

Join CMSWire and Marketo on October 28th for a one-hour webinar on the best practices you may be missing in your marketing campaigns.
 

> Register Now

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What to Do When Yammer Adoption Stalls

2014-21-October-Stuck.jpgPlenty of companies have early success with Yammer. And then it stalls. Or they hit growing pains and the early enthusiasm wanes.

This scenario can happen to any enterprise social network (ESN), but it seems most pronounced in Yammer, partly because Yammer has such a large market share, but also because its freemium model means that the usual business-case test criteria (and the useful thinking that goes with it) can get bypassed.

Smaller Firms Nip at the Big Dogs in Gartner's Portal MQ

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Gartner cited six trends in its Magic Quadrant for Horizontal Portals, including a convergence of portal and Web Content Management (Web CMS) needs across enterprises. In addition, long-time traditional, portal vendors and their bloated, unwieldy architectures are losing ground to smaller, lighter portal vendors.

As evidence of both trends, just look at the companies who made it into this year's MQ: Ektron, Jahia, Sitecore, Squiz and WordPress.

Discussion Point: Is There a Secret Sauce for Employee Engagement?

Thumbnail image for discussion-pointHappy employees = happy customers. Yet we've all seen the numbers from Gallup: 63 percent of workers worldwide are not engaged at work, and a further 24 percent are actively disengaged. Businesses recognize the benefits of engaged employees -- for retention, for productivity, for increased customer satisfaction -- but struggle with how to create work environments that support this goal and in many cases feel unprepared to meet the demand.

This comes at a time when businesses are under pressure to differentiate themselves through customer service and at a time of increased connectivity, increased information availability, increased challenges in finding organizational information -- all of this resulting in "overwhelmed employees."

Something needs to give, but where should companies start? 

Week in Review: Salesforce's Marketing Dream + Are You Too Old for Tech?

Dreaming of Marketing
Salesforce shared its vision for marketing at Dreamforce along with a few other things.

Not Time for HubSpot Investment?
Excitement was palpable for HubSpot's IPO, but it's not a good investment now.

Too Old for Tech?
Nah! Don't be intimidated by those 20-somethings around you.

More Social Love for Office 365
Microsoft wants to make it easier to collaborate.

Who, Us? Hacked? No Way
Dropbox sets the record straight.

Anatomy of Microsoft's Delve
Confusion cleared -- we now know the roots of Delve.

Study: The State of Always-On Marketing 2014
So You Think Your Marketing is Always On?
Read This to Find Out

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6 Trends Dominate the Portal Space, Gartner Claims

In recent weeks we have spent a lot of time talking about data search and discovery. While there are many ways of finding content, access through portals is still one of the major pathways. This week, Gartner has published what it believes are the top horizontal portal vendors in a market that is changing rapidly.

While there are many trends in play, one of the most notable, Gartner noted, is convergence of Web Content Management (WCM) demands through lean portals that are also incorporating social technologies in the enterprise.

Office Graph From a Partner's Perspective

2014-17-October-Sidecar.jpgWhen Microsoft showcased the power of Office Graph through Project Oslo, the Microsoft partner community collectively wondered about extensibility and API access. But as with many Microsoft products, it will take the greater partner community to push Office Graph into the mainstream.

To explore this dynamic, I spoke with Yaacov Cohen, CEO of Harmon.ie, to discuss the Microsoft Office Graph reveal and how it will impact the Silicon Valley-based software developer and its product line.

Microsoft Gives Office 365 More Social Love

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Microsoft wants to make it easier to search and collaborate. 

Last week it improved the social collaboration abilities of Office 365 by upgrading Outlook Web App (OWA). This week, it's giving OWA more love by improving the OWA interface and navigation tree to make it easier to use, especially on tablets.

Personalizing Your Office 365 Content with Graph and Delve

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Last month, Microsoft introduced Delve, built on top of Microsoft Graph. Graph joined people across the enterprise in a single, unified… well graph. But Delve offered those connected users a way to find each other.

There is a lot of reason to be excited about it, especially for those who have been following the Microsoft One strategy.

That strategy was further clarified by CEO Satya Nadella’s Mobile First, Cloud First mantra. But it wasn’t entirely clear for those outside the loop what Delve is and where it came from.

To clarify this we asked Cem Aykan, senior product manager for Office Graph and Delve.

This Is Not A Social Network

2014-13-September-Not-A-Pipe.jpgWatching the livestream and tweet stream of #BIF10 a few weeks ago sharply reminded me that Twitter is not a social network.

It is a medium that connects, conveys and spreads a social network. It has moments of brilliance, hours of banality, and wondrous conversations sometimes slide into noxious platitudes.

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