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Social Business, Social Enterprise News, Analysis

How to Navigate the Collaboration Seas

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While companies were busy evaluating the benefits of ESNs, their employees went ahead and implemented their own systems.

Enterprise social networks (ESN) were born from a fusion of commercial networks like Facebook and enterprise content management systems. They aimed to increase collaboration among geographically dispersed workforces, as well as improve information transparency and visibility.

Many ESNs provide a browser-based, mobile-friendly system with familiar, consumer-market features -- like tagging and group sites -- integrated with the traditional enterprise content management (ECM) capabilities. Companies such as Microsoft, Jive and Huddle capitalized on this market, providing organizations with systems aimed at achieving these goals.

What Game of Thrones Teaches You About Work

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How hot would it be to have your own dragons, especially if you could take those fire-breathing beasts to work?

Who would dare question your judgment, your work ethic or your annoying inclination to notice gaps in strategic plans — while everyone else nodded "yes"  — with massive flying reptiles at your side?

Ah, dragons. They were all I could think about after Lou Barreiro, the content and strategy manager at Chicago Creative Space, made an unexpected link between HBO's Game of Thrones and your typical office.

The popular series, which broke its own audience record with the season 5 premiere last Sunday, revolves around several Houses all vying to become the supreme rulers of the Seven Kingdoms of Westeros.

"The intricate storylines that have captivated audiences worldwide are complex narratives that in some cases, believe it or not, come down to culture. While we hope your company is nothing like Westeros, there are definitely a few workplace culture lessons to be learned," Barreiro wrote on the company blog.

Why Microsoft Delve Is So Very 1990s

CMSWire Op-Ed

Microsoft's latest updates for Delve include people-based search and discovery, a new Office 365 page authoring tool and mobile apps for Android and iOS.

But Alastair Mitchell, president, CMO and co-founder of  enterprise collaboration vendor Huddle, isn't too excited. Even with all the recent enhancements to the Delve universe, it’s still behind the times.

Of course, he's speaking as a competitor. But he does seem to make some valid points.

Tame Your Collaborative Chaos

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Remember the old Star Trek episode where someone brought a Tribble (little furry creature) on board? The tribbles reproduce at an astonishing rate and soon the crew finds Tribbles in every corner of the Enterprise.

Collaborative tools are a lot like Tribbles. One person has a need, finds a free tool online, and after a test, their group decides to use it. The same happens with other groups and other tools, and pretty soon you end up with collaborative chaos, much like the problem Captain Kirk had with the Tribbles.

Where You Need to Be in Coming Weeks (15-April-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: Why a Killer Website Starts with a Great CMS

Join CMSWire and DNN on May 7th for a one-hour webinar to better create personalized digital experiences using a focused CMS.

> Register Now

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The Sticking Point with Social Collaboration Tools

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Charlene Li, founder and CEO of Altimeter Group fights the good fight in a recent Harvard Business Review article -- "Why No One Uses the Corporate Social Network" -- but ultimately makes a conclusion that's not supported by her own data.

In a 2014 study, Altimeter found that deployed "social collaboration" tools aren't widely used. (These are often called enterprise social networks, or what I'd rather refer to generically as work media, after social media). The value of any social tool increases in an exponential fashion relative to the number of users. So when few people use a tool, its value is low, and the payoff for joining is low, as well.

Discussion Point: Why Do Intranets Fail?

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Most hard-working professionals need a good reason to use their organization's intranet.

Remember the early days? The one-page company Wiki that had 1,000 links on it? And once in a while you'd get an email from a manager who said, "It's on the intranet. Go find it."

Those days are gone -- hopefully. Vendors cash in on companies needing a strong, internal collaboration platform. Intranets still serve as great fodder for debate in tech circles. Case in point -- the Intra.Net Reloaded conference that circles the globe.

We caught the Boston version of this conference last week. Practitioners discussed the relevance of gamification, platform usability, how to improve adoption and costly mistakes to avoid. We continue that conversation today with our latest Discussion Point.

Discussion Point: Why Do Intranets Fail?

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Most hard-working professionals need a good reason to use their organization's intranet.

Remember the early days? The one-page company Wiki that had 1,000 links on it? And once in a while you'd get an email from a manager who said, "It's on the intranet. Go find it."

Those days are gone -- hopefully. Vendors cash in on companies needing a strong, internal collaboration platform. Intranets still serve as great fodder for debate in tech circles. Case in point -- the Intra.Net Reloaded conference that circles the globe.

We caught the Boston version of this conference last week. Practitioners discussed the relevance of gamification, platform usability, how to improve adoption and costly mistakes to avoid. We continue that conversation today with our latest Discussion Point.

Want a Great Career? Just Create It

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Where do you turn for leadership insight? A lot of people in media and entertainment turn to Heidrick & Struggles, a global provider of executive search, leadership consulting and culture shaping services.

And more specifically, they turn to Angela Gardner, who rejoined the firm last November as Partner within the global consumer markets practice.

Based in Los Angeles, she's tasked with delivering leadership insight to clients across consumer- and technology-facing industries, including digital platforms, in the firm's Media and Entertainment Practice.

Let Your Social Collaboration Use Cases Lead the Way

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For many organizations, the move towards social collaboration is entirely grassroots-driven. Pockets of employees find a tool which meets their need, and suddenly the organization is faced with many different, unsupported technologies.

Clearly there is demand for a better alternative to the organization's existing approved tools, but how do you a. find a solution that meets everyone's needs, and b. get people to switch to the corporate approved choice?

Week in Review: Collaboration Tools + Inside MS Spartan

Meet the Chief Data Officer
It's not for the faint of heart.

Take that, Microsoft
Google's CRM salvo at Microsoft.

These Tools Don't Cut It
Everything's wrong with social collaboration tools.

The Most Important Collaboration Tool
Focus on community management.

What's the Deal with Spartan?
A look at Microsoft's new browser.

You Love Dropbox and Office
Why you'll stay.

Why Implement a Voice of the Customer (VoC) Program? 
Customer experience: The great differentiator

Download E-Book

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Here's a Portrait of Your Typical Mobile Microsoft User

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The typical mobile user of Microsoft's collaboration tools -- Office 365, SharePoint, Yammer and OneDrive -- isn’t a social media maven, according to a survey of user habits. But he can't live without document access.

While that may not be much of a surprise (Microsoft is the platform for the serious office worker, after all) the following finding is: iOS is the dominant mobile browser by far for accessing documents and collaborating with Microsoft tools in the enterprise.

That's an eye-opening factoid given the number of Android phones in general in circulation and the only relatively recent inroads Apple has made in the enterprise, David Lavenda, VP of product strategy at harmon.ie, told CMSWire. 

Todd Klindt: Tell Me You Like Me & We'll Party at Ignite

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Microsoft Ignite is less than a month away in Chicago. There's going to be a ton of things going on.

But one of the things you never want to miss when you go to these big conferences is the AvePoint RED Party. They have it every year and it's always crazy, over-the-top. Those AvePoint folks have never thrown a reasonable party in their lives!

There was one that I was at — a lot of them blur together and a lot of them have included things that I just can't speak about publicly — but one of them had a fire dancer — this woman, she had things that were on fire like batons and rings and all kinds of stuff.

I thought it was gonna be dumb. And then I saw it — and it was not dumb.

But anyway, AvePoint is doing it again on Tuesday, May 5 at Chicago Union Station.

So now you may be thinking, "This sounds amazing. How does one get into such a thing?" And I'm going to tell you — even though you may have heard it was sold out.

LinkedIn's $1.5B Plan to Update Your Workplace Skill Set

LinkedIn and online education website lynda.com are on a mission to raise —  or at least update — the US workforce's skill set.

That, at least, is the raison d'etra provided for LinkedIn's $1.5 billion stock-and-cash acquisition of lynda.com. Presumably given the numbers involved – this is the largest acquisition to date for the professional social networking site – the deal will also give a much-needed boost to LinkedIn's revenues. 

Tools, Schmools: It's Really About Community Management

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“What we really need is our own private company Instagram, or maybe a chat-app just for employees” said no reasonable manager ever. So why is it that we’re seeing those very tools pop up in the enterprise market?

Modern enterprise collaboration leaders are on the hunt for mobile technology solutions that empower employees on the go. As knowledge workers spend less time at their desks, companies are scrambling to stay ahead in a BYOD, socially-fueled, cloud-based environment.

But as the enterprise seeks out the newest technology, we should take a step back and realize that the right tools are already here -- enterprise social networks.

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