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Social Business, Social Enterprise News, Analysis

Reading the Patterns in the Collaboration Tool Landscape

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Have you ever been asked, "Why can't you just tell me what's the best tool to collaborate with?”

If you are feeling challenged by the number of collaboration solutions and options available, you're not alone. Working as both a consultant and practitioner over the last 15 years, I can testify that the collaboration software landscape's complexity has grown exponentially over that time.

Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (1-Apr-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Tweet Jam: Making Sense of the Collaboration Tool Landscape

As companies adopt one-size-fits all ESNs, employees are adopting lightweight context-driven tools so how can companies balance these two pulls? Find out at our upcoming Tweet Jam!

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Metalogix Buys MetaVis In Advance of SharePoint 2016 Release

Cloud management and migration specialist Metalogix announced this morning that it is buying MetaVis for its cloud collaboration service management platform. The price was not disclosed.

Metalogix CEO Steve Murphy told CMSWire the deal is designed to secure the cloud management and migration space in advance of the SharePoint 2016 release.
 

Glip Wants You to Hear What It's Saying About Collaboration

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Glip has wasted no time making news in 2015. It's also wasted little time calling out competitors.

The Boca Raton, Fla.-based vendor released version 2 of its enterprise collaboration software platform last month. Today, Joomla, an open source content management system powerhouse, signed on to use the Glip platform.

Meanwhile, Glip CEO Peter Pezaris, in an interview with CMSWire, called out at least six competitors as inferior.

"Hall, HipChat and Slack are all cool messaging apps," Pezaris told CMSWire. "But Slack solves one problem -- it replaces email."

Pezaris also cited Basecamp, Asana and Trello as "cloud-based project management solutions" that are "universally pretty poor at messaging."

"Some of them have some sort of built-in message board but you never consider them as a replacement for how you communicate with co-workers," he added.

Sunny Days: Hyatt Credits OpenText Cloud for 'World Class' Intranet

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Mike Cohen remembers the early days of the Hyatt Hotels "internal portal" about 10 years ago.

Sometimes he tries to forget them.

The hotel chain's director of communications systems recalled a small internal portal that grew into a company-wide collection of HTML pages.

And you needed to work with an IT administrator to produce content.

"It lacked the ability to search for information and didn't give people the ability to share content or collaborate with other individuals," Cohen said during a CMSWire webinar last week.

So, Hyatt went to work.

The result? A better intranet at the Chicago-based hotel chain — and a 500 percent increase in intranet use among its 75,000-employees over the last five years.

The improved intranet today is powered by Waterloo, Ontario-based provider OpenText's cloud infrastructure. Hyatt partnered with OpenText a couple years ago because of its upgrade help, licensing model, content management experience and 24/7 support Hyatt needed as intranet use increased.

Why Choose? Mix and Match Tools to Fit Your Digital Workplace Needs

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Traditional intranets, dominated by top-down corporate communications, are seen as outdated, no longer fit for modern, networked organizations. ESNs, so their champions say, are the way of the future -- enabling conversation in a way that’s flexible and responsive, aligned with modern ways of doing business. 

But what the debate should really boil down to is what does it take to create a productive digital workplace?

Simplicity Must Be the Mantra of the Digital Workplace

Employees are reaching a breaking point. They are exhausted and overwhelmed, alienated and disengaged. They are cynical and distrustful. 

Week in Review: In Brands We Trust + Hadoop Security Concerns

Trust These Brands?
Most consumers will agree.

Coke's Happiness Formula
Driving corporate trust and brand love.

Multitasking = Multiproblems
You're killing yourself for nothing.

Buy Me an ESN
And forget intranets.

Hadoop Security Fears
Should you be worried or not?

Out With the Information Managers 
Why we need more business people.

How Nikon Optimized Their Online Customer Experience 
Learn how Nikon redesigned and rebuilt their technology platform

Download Case Study

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Slack Attack: Collaboration Provider Reports Security Breach

Hackers exposed the database that stores profile information for platform users of enterprise collaboration startup Slack, company officials reported Friday.

The news comes just a month after the 2-year-old enterprise collaboration provider out of San Francisco boasted of unprecedented growth, clearing the $10 million mark in annual recurring revenue in what officials called record time.

"We have since blocked this unauthorized access and made additional changes to our technical infrastructure to prevent future incidents," Anne Toth, vice president of policy and compliance strategy for Slack, wrote in a company blog post. "We have also released two-factor authentication and we strongly encourage all users to enable this security feature."

Slack officials declined comment when reached by CMSWire Friday.

Oracle Gives Workforce Learning a Consumer Feel

The consumerization of IT has been the rallying cry of enterprises — or rather their workers — for some time now.

Long-gone are the tedious client-server applications with dull user interfaces. In their place are cloud-based apps with streamlined portal designs and news feeds that unabashedly have taken a page from Facebook. Another sign of this revolution? Apple's products are making steady inroads into the enterprise and even government sector.

And now so it goes for workforce training.

Oracle has unveiled its latest app at Oracle HCM World called Oracle Learning Cloud, part of Oracle Human Capital Management Cloud. It has been designed so that employees can learn contextually and socially wherever they are located.

What's the Sweet Spot Between Intranets and ESNs?

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A speaker at a recent intranet conference declared “Intranets will be dead within five years.” He waited for the horrified gasp, but none came.

In fact the seasoned audience seemed to agree, at least in the sense that we were all trying to push intranets on from the top-down, publishing paradigm of old. Enterprise social networks (ESNs) have sometimes been positioned as being ideologically at odds with intranets, but in practice most organizations have embraced both (see, for example Jane McConnell’s annual survey).

The more pragmatic question then, is what is the right balance point? 

Microsoft Shops Again: Buys LiveLoop, an Office Collaboration Start-Up

Installing software to collaborate on PowerPoint slides is a drag. Signing into web-hosting services like GoToMeeting, for the same reason, isn’t much better.

Microsoft knows this, so it set out to solve the problem — but not by assigning a team of engineers and UX experts to come up with a remedy. Instead it decided to buy a startup that had already found an answer.

Late yesterday a Microsoft spokesperson confirmed the company had acquired Office productivity tool maker LiveLoop. Here’s what the statement said:

“Microsoft is excited to welcome the talented team from LiveLoop to help build great collaboration across Office applications, as part of our strategy and vision to reinvent productivity.”

LiveLoop will be permanently shuttered on April 24, the site acknowledges.

The terms of the sale have not been disclosed.

Beware Red Herrings: Intranet vs. ESN is a Sham

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Should I replace my intranet with an Enterprise Social Network?

Internal communications departments have debated this question, as have ESN teams and intranet teams. Maybe they saw higher adoption and engagement on their ESN platform, or read success stories from their peers. Or maybe their tired intranet publishing platform is in desperate need of replacing.

The More Things Change, the More They Stay the Same

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When the Internet came along, optimism was at an all-time high. We thought we would solve all the problems of the world, possibilities were endless.

And granted, we solved many. We work much better today because of the innovations of the last 20 years. The scope of these improvements has been massive. However, one major problem still looms -- collaboration in the workplace. Seems like a no-brainer doesn't it? Everyone is connected, so it should be easy to work in unison, splitting tasks and having every specialist do their own thing.

"Should" is the keyword here.

Q1/Q2 Planning: Top Marketing Technology, Social Business Conferences & Events (25-Mar-15)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

You're Invited: 7 Ways to a Competitive Advantage with the Cloud

Join CMSWire and OpenText with Guest Speaker Forrester Research on Mar 26th for a one-hour webinar on using the cloud to move faster and overtake the competition.

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