Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Web Content 2007 News & Articles

Web Content 2007: Using Taxonomies to Manage Knowledge

If you could download information from your brain, what would that file look like? A jumbled mess of words, thoughts and ideas, most likely. A mess so large that it would need it’s own database. A database so large that it would take a small army to manage. And that’s just your brain.

Who could possibly find the time and resources to organize all the crap…er…genius oozing from all of our amygdalas?

Web Usability Lets Users Get What They Want

Reporting live from Web Content 2007 here in Chicago, I attended (rock star and creative director of Duo Consulting) Yvonne Doll’s Designing Content for Usability session this morning. Yvonne stated her case clearly, reminding those on hand that all website projects succeed or fail for the same reason — communication.

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