Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Web News & Articles

How to Professionally Manage Search

To manage search on your website, don’t manage the technology or the content. Manage the task. Success is about finding, not searching.

The Problem of Dirty Data

More than 25 percent of critical data in Fortune 1,000 companies is poor quality because organizations have little experience in managing content.

Web Facilitates Wisdom of Crowds

Harnessing the collective intelligence is the cornerstone of the Web’s success.

Easy to Use: Why the Web Demands Simplicity

The more sophisticated a society and its economy becomes, the easier it is for its citizens to do what they need to do.

SharePoint Portal and SharePoint Services Updated

Microsoft SupportMicrosoft has release service pack two (SP2) for Office Sharepoint Portal Server (SPS) and Windows SharePoint Services (WSS). There’s no big excitement here save for sys admins who might be tired of SPS/WSS stability and performance issues.

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