The figures only go to prove what day-to-day observations consistently show -- people still seem to prefer to use email than collaborative technologies. Why they do is not clear as it has been shown in this and many other surveys that document management technologies make collaboration a lot easier.
The overall conclusion of the study of 1,400 business users across six continents is that the process of creating and approving team-generated content is difficult in the vast majority of organizations. And while email was cited as the main reason this is happening, evidence across the industry suggests that email usage is only a symptom of a wider problem.
For example, email was cited as the reason why gathering feedback on projects and documents was considered difficult. The result (or is this the cause?) is that 59% of professionals gather feedback and information by email.
This is a real chicken-and-egg problem; do people use email because collaboration technologies pose too many problems, or is it because people use email that collaboration technologies are considered difficult to use?
The research also showed that the ability to restrict access to the right people and roles is considered difficult in collaboration tools with more than half finding that controlling authorization is a significant challenge.
Email is also the main way enterprise users have of approving documents; 61% of contracts, budgets and other document approvals are done via email, but only 13% of users find the process to be efficient.
If you want to find out more check out the video below, otherwise the full report can be accessed here after registration.
Alfresco’s Syncing Tool
Alfresco was also busy this week, this time making the syncing of documents between on premise deployments and cloud-deployments a lot easier. With the release of its new enterprise syncing technology, Alfresco has shown again an ability to respond to the changing Enterprise CMS landscape in a way that many other vendors are finding difficult to do.
With this new enterprise tool, users of Alfresco Enterprise CMS and its cloud services will be able to keep all their content synced. CMSWire had a chat with David Gildeh, director of cloud services with Alfresco, who outlined some of the new features and the thinking behind the new release.
Between now and the end of the month M-Files will be releasing v9.0 of M-Files. Not exactly news, but little by little details of what will be available is coming to light.
The result is that this version of M-Files will allow users to build industry-specific or function-specific applications with enterprise content management functionality. The list of features and functions that are due to appear with this is impressive. More on this by the end of the month.