Customer Experience Management (CXM), Information Management, Social Business
 
 
 

KnowledgeTree Partners to Provide Compliant Document Management

KnowledgeTree_logo_2009.jpgKnowledgeTree (news, site) recently called upon the powers of Labtronics Inc., a developer of software solutions for interfacing and automation, for assistance. The provider of commercial open source document management software wanted to make sure they were meeting the needs of customers working with a 21 CFR Part 11 compliant environment.

Tom Curtis, Labtronics’ Vice President of Product Innovation, conducted a technical review of the KnowledgeTree Commercial Edition. The results were good, but not 100%:

“We were extremely pleased and impressed with the security and audit trail capabilities that were already in place in KnowledgeTree,” he said. “The only area where our team found room for enhancement was in the ability to provide electronic signature challenges at key points in the application.”

Soon after, KnowledgeTree acted on the recommendation to incorporate configurable electronic signatures as a new feature in the recently released KnowledgeTree 3.6.1. “Labtronics’ expertise…was instrumental in providing this latest upgrade to KnowledgeTree,“ said Daniel Chalef, CEO of KnowledgeTree. “With the addition of electronic signatures to our existing security and audit trail capabilities, KnowledgeTree provides organizations with a cost effective document management solution that meets their regulatory compliance requirements.”

In any case, it’s good to hear that they’re up to speed. For other intimate details about the system, check out KnowledgeTree's blog.

 
 
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