Microsoft market research indicates that 78 percent of Fortune 500 companies are SharePoint users. Every day for the past five years, 20,000 workers have joined the ranks of SharePoint users. One in every five knowledge workers now has access to SharePoint, but that doesn’t mean these workers are properly trained in how to use SharePoint.
In spite of the high number of users, many view SharePoint as nothing more than a glorified network share. But organizations who provide contextual, business-relevant training and actively cultivate a sustainable SharePoint adoption program will find those initiatives to contribute to more widespread utilization of SharePoint to address users’ specific day-to-day business needs and therefore maximize the organization’s SharePoint investment.
As you may have experienced, providing traditional cookie-cutter one-size-fits-all technically focused training is not enough to drive sustainable SharePoint adoption. The key to organizational buy-in is being able to provide sustainable SharePoint adoption “on your terms” -- a program that is relevant to your organization’s specific needs and goals.
Sustainable SharePoint adoption “on your terms” maximizes value with the least disruption to your organization using three key steps:
- Collaborate -- Get people working efficiently together instead of in silos
- Manage -- Manage work proactively instead of reactively
- Win -- Build on enthusiasm over time by adding increasingly beneficial capabilities through successive iterations
The most effective sustainable SharePoint adoption programs are focused on accomplishing the following goals:
Use an incentive-driven sustainable SharePoint adoption program to excite and inspire users with the potential of SharePoint to help their daily business activities.
An effective sustainable SharePoint adoption program delivers a business-contextual learning program so users will shift their understanding of SharePoint as more than a glorified file share. This program will promote SharePoint as an essential business tool that can support and enhance their day-to-day business activities.
Empower and Assist
Through training, mentoring and self-service support, you can help users increase involvement and understanding by having them develop their own relevant business productivity solutions. Your program should complement and build on the existing governance foundation, and, if applicable, technical training that has been produced by the IT group who manages and owns SharePoint.
|Editor's Note: Interested in hearing more of Dux's ideas on SharePoint Adoption? Join him on April 19th in Chicago at his "How to Get Sustainable SharePoint Adoption" workshop|
A Phased Approach
Taking a phased approach to sustainable SharePoint adoption helps to minimize risks and maximize business value delivery. It is critical that key business groups such as HR and corporate communications are involved in driving and facilitating this program.