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The Webtrends team does not hold the illusion that they can present all the stories your business will need. What they do believe is that they can give you the tools to do this yourself. The mantra is data in, no restrictions; data out, no fees.
Through a new level of openness, Alex and team think that "true business intelligence integration is finally going to come to the web space." This is the elegance of their vision.
Agility is All the Rage, Thankfully
Webtrends has evolved from an off the shelf analytics product to a software-as-a-service (SaaS) offering. The rapid release cycles common to agile software development practices are often associated with SaaS software delivery models. This has not historically been the case with Webtrends, but part of this last year of changes for the company was to make this happen.
Previously, the company was putting out releases every 12 to 15 months. As of last year, the new deal is a promise of agility — they are locked to a 4 month release cycle. The first release was October 2008 and the second in February 2009. Version 9 is the third release, and the team says that after a rough transition, they're getting their groove.
Webtrends Turns a Corner
It's hard not to be impressed by what Alex and team have accomplished. Webtrends 9 looks like the manifestation of a well thought out vision. The strategic emphasis on both new story telling means and extensive APIs demonstrate a thoughtfulness and humility that should benefit customers. Rapid release cycles and a strong customer focus should mean that the company can self correct in non-disastrous increments. From what we see, a year of hard work has just set Webtrends on an enviable path.
Webtrends 9 is available for purchase as of today. Current Webtrends On Demand customers have access to Analytics 9 at http://Insight.Webtrends.com.