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Document Management Software News, Reviews

Between the CMO and the CIO - The Chief Digital Officer

chief digital officer, customer experience, cmo, cio

In this digital economy, marketing and IT departments have to become BFFs in order to prosper. But can companies benefit from a go-between, such as a Chief Digital Officer? CMSWire spoke recently with Mark Gambill, Chief Marketing Officer of marketing cloud provider Vocus, to get his take. 

Q4 Planning: Top Customer Experience, Social Business Conferences & Events (02-Oct-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Forrester Report: The Unified Customer Experience Imperative
This report outlines why customer experience professionals must optimize and continuously improve their digital experiences.

> Download the Report

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Gartner MQ for ECM: EMC, IBM, Microsoft Lead, Vendors Prioritize Cloud, Mobile

Only a week after Forrester’s Wave for Enterprise CMS, Gartner has published its Magic Quadrant for Enterprise Content Management. If the Wave describes a market that is healthy but segmenting, Gartner describes one that is growing with vendors forced to cater to demands for mobile and cloud capabilities as well as functionality for specific verticals.  

Nuxeo Studio Still on Fast Track with Release of Version 2.14

nuxeo studio, enterprise cms, document management Open source enterprise content management provider Nuxeo is putting its latest round of funding to use.

Forrester Wave ECM: Market Segments As EMC,HP, IBM, OpenText Lead

In the first part of our look at Forrester Wave for ECM 2013, we saw that the market is changing rapidly as vendors are forced to provide functionality that corresponds to enterprise productivity rather than compliance needs. We also saw that agile, small vendors are starting to eat away at the dominance of the large, established players. Even still, the Wave is led by EMC, IBM and OpenText, while HP pushed its way into the Leaders' segment on the back of the Autonomy acquisition. 

HighQ Collaborate 3 Platform Now Provides Due Diligence Tools

In the second release in as many weeks, UK-based HighQ has announced the release of a new cloud-based tool that offer enterprises the ability to create due diligence reports in the cloud.

Forrester Wave ECM: Market Wants Agile, Mobile, Content Apps; Small Vendors Rise

The Enterprise Content Management (ECM) market is changing again. According to the recently published Forrester Wave for ECM for 2013, vendors are being pushed to provide new functionality that addresses productivity goals in the enterprise, with flexibility and ease-of-use now key requirements. Meanwhile, smaller, functionality specific vendors are starting to eat away at the leadership position of the traditional heavyweights. 

Q3/Q4 Planning: Top Customer Experience, Social Business Conferences & Events (25-Sept-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: 5 Best Practices for Using Video with Employee Communications
Video is an exploding medium, but doing it right is a challenge. Join us for a discussion of enterprise video best practices.

> Sign-up Here

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SharePoint Players Metalogix, MetaVis Debut Email Archiving, Backup Solutions

One vendor touts its latest solution’s ability to afford organizations the freedoms and flexibility to keep the flow of archived emails going to, well, wherever they want without any stranglehold.

Another’s solution powers users to quickly back up Office 365 SharePoint and restore content while retaining version history and metadata.

Microsoft Launching Surface 2, Has It Learnt From RT's Failure?

surface_tablet.jpg

The imminent arrival of Windows 8.1 will make the company's new tablet computing devices more usable. But Microsoft's hardware updates won't radically change the money-losing Surface proposition in a market that fails to see keyboards and me-too apps as a major differentiator. 

Interactive Intelligence Aims for Simplicity with New Content Manager

Earlier this year, Interactive Intelligence Group Inc. was named a visionary in the space of CRM Web Customer Service by Gartner’s Magic Quadrant. Its latest release provides what it calls a simple and intuitive way for businesses to manage critical documents.

SharePoint 2013 Success Barriers Call for Governance Actions

document management, SharePoint 2013 Success Barriers Call for Governance ActionsThe AIIM report on SharePoint 2013 sings a familiar tune: people have security concerns with SharePoint in the cloud; people consider SharePoint as a platform for building a comprehensive content management system and records management system; Microsoft’s three-year upgrade cycle has caused many companies to have multiple versions of SharePoint which has added IT support issues. 

We know some are not happy with SharePoint, and AIIM reported this last year, too.

So the question remains -- what to do about these concerns?

Q3/Q4 Planning: Top Customer Experience, Social Business Conferences & Events (18-Sept-13)

Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)

Webinar: 5 Best Practices for Using Video with Employee Communications
Video is an exploding medium, but doing it right is a challenge. Join us for a discussion of enterprise video best practices.

> Sign-up Here

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Harmon.ie Offers Android App For Office 365, Says BYOD Is Failing

harmon.ie says BYOD strategies are failing. This is how it helps resolve that challenge.

iCloud Updates Ahead of the Arrival of iOS 7

icloud_ios7_logo.jpg

Apple's iCloud service loses its beta tag and gets the iOS 7 look ahead of the OS launch. New iPhone 5C and 5S users will find more practical features via the newly-free apps Pages, Keynote and Numbers, showing signs that Apple's cloud play is starting to mature.

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