Customer Experience Management (CXM), Information Management, Social Business
 
 
 

Idc News & Articles

GRC Roll-up: Avira Tracks Lost Androids, NextDocs Upgrades SharePoint Compliance

This week in the GRC space, new research from IDC shows security and regulatory concerns are holding back cloud adoption, at least in the utilities vertical; NextDocs upgrades its SharePoint compliance product; Avira tracks lost Androids and LockPath partners with Qualys.

A Week in Google: Android 4.0 Updates, Open Wallets and Good Prospects

For once, I haven't read about Google upsetting someone this week, is the company taking it easy in the run up to Spring Break? Instead, there's useful new features in Android updates, a push on Google Wallet and the company is seeing positive corporate signs in a highly competitive market.

Cloud Computing Will Create Millions of New Jobs, IDC Report Predicts

Microsoft released research that claims cloud computing will create almost 14 million new jobs worldwide by 2015, with revenues projected to reach US$ 1.1 trillion per year.

IDC Reports Tablet Sales Growing, Showing No Signs of Slowing

IDC_logo_2010.jpg The latest data from IDC confirms what many of you already believe --  tablet and eReader sales are growing wildly. The market, led by Apple’s iPad, continues to add new products and consumer lust for the latest and greatest gadget shows no signs of abating.

Document Mgt Roll-up: IDC Predicts Massive Doc Software Boost, iOS Offers Better Syncing

Even with Thanksgiving, there are still some interesting developments in document management. IDC is predicting a massive growth in sophisticated peripherals, iOS 5 has new, added document syncing, Perceptive releases ModusOne, DataMotion’s SecureMail technology goes mobile and IIS partners with OPEX.

Web CMS: Better Integration = Better Customer Experiences

Sponsored ArticleTrying to be the single solution for all things customer experience (CXM) is a fool's errand. Smart software vendors know this and are building their products and data for ease of integration.

But beyond the lofty goals of CXM, integration opens product lifecycle horizons by allowing software to automatically evolve as the integrated tools evolve. This is worth reflecting on.

In an up-coming webinar on Wednesday November 9th, Melissa Webster, VP of Content & Digital Media at IDC, will look at how Web CMS integration strategies are impacting the lives of digital marketers and content managers.

During this event you will:

  • Learn about current Customer Experience and Web Experience market trends 
  • Discuss the latest integration possibilities with portals, cloud and customer experience tools
  • See examples of SAP, IBM, Liferay, SharePoint integrations
  • See examples of 3rd party app integration via an AppCenter framework for Web CMS

Don't miss this valuable opportunity for a quick scan of the Customer Experience space and the lowdown on how integration can directly impact your bottom line. Register here for the event.

IDC Names Top Innovative Applications Companies Under $100M to Watch in 2011

For the third year in a row, research firm IDC has kicked out its list of 10 Innovative Application Companies Under $100M to Watch

Mobile Internet to Overtake Wired Access by 2015

Mobile Internet to Overtake Wired Access by 2015Some call it the post-PC era, like former Apple CEO Steve Jobs would. Some claim that the popularity of tablets and smartphones is just a fad, as former Asus Chairman Stan Shih once said. But make no mistake about it: Mobile Internet is on the rise. In fact, IDC says mobile Internet access will overtake wireline access by 2015.

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Developing an Information Management Strategy for SharePoint

In this, the month of everything SharePoint at CMSWire, we’ve started looking at SharePoint in some detail and with some interesting results. Last week, Jed Cawthorne, a Senior Strategy Consultant for enterprise content management, looked at uses for SharePoint. Here we will look at some of the challenges with deployments in the enterprise.

IDC: Employees Are Bringing Devices to Work and Work Home

idc_logo_2009.jpg Analyst firm IDC (news, site) has released a new study on the consumerization of information technology (IT) within the enterprise that indicates workers are increasingly using personally owneddevices like smartphones and tablets to perform work on behalf of their companies. The trend is also driving adoption of social media applications for business purposes.

Mobile App Market US$36.7b Industry by 2015 with 182.7b Downloads; But is More Better?

The mobile industry is a fast-growing market, not only for smartphones and devices, but also the applications. Analysts predict that the mobile app market to grow to US$ 36.7 billion by 2015, with 182.7 billion downloads. How can mobile networks catch up? How can developers monetize their work? How can users choose the best apps?

IDC: Public Cloud Will Represent 46% of IT Spending With Help From SaaS Services

IDC_logo_2010.jpgWhere will your company’s files be stored five years from now? According to IDC, in 2015, public cloud services will account for 46% of net new growth in overall IT spending.

SMB Tech Roll-up: Mediafeedia Offers Facebook Management, SMB Spending Also Set to Rise

This week, mediafeedia introduced a social media management tool exclusively for Facebook and free at least initially, IDC predicts a massive jump in IT spending by SMBs, Kerio releases v7.2 of its collaboration tool and Pardot upgrades its cloud-based marketing automation platform.

IDC: APAC Cloud Delivery Models Growing More Mature

In the Asia Pacific region, cloud computing is seen as a growth market, but the industry faces several challenges. A recent IDC report examines the top trends in enterprise IT and cloud computing in the Asia Pacific (except Japan), and finds out that cloud computing offers a renewed focus on IT in improving business processes and competitiveness.

GRC Roll-up: OpenText's Application Governance, StoredIQ Offers SharePoint Risk Assessment

It’s been a busy week in GRC. OpenText has released new application governance and archiving software, StoredIQ offers risk assessments of SharePoint environments, EMC and eMag partner to offer e-Discovery, and there’s research from Varonis on metadata and GFI on email archiving.

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