There’s no point in having, or developing, a business process management package unless users have access to it. With the holiday weekend, many users are going to be looking at mobility, but so has Appian (news, site), which announced enhancements to its mobile BPM capabilities including mobile image and document capture, as well as mobile access to task lists.
This is not the first time Appian has looked at mobile access. Earlier this year, it announced the release of a native mobile application that would work across iPhone, iPad and iPad Touch, as well as Google’s Android and RIM”s Blackberry devices.
Appian Mobile Business Process Management
This upgrade is a step further along the mobile BPM road and aims to extend its BPM capabilities in readiness, Appian says, for the mass move from PCs to mobile devices.
Citing research from Gartner (news, site), Appian says that, by 2013, more employees will gain access to their data from mobile devices than they will from desktops, which is also backed up by Forrester (news, site) research, which says 66% of people in the US and Europe are already working remotely.
However, in that figure, there is also a considerable stumbling block. Forrester adds in the Demystifying the Mobile Workforce report: “…the most mobile employees also spend the most time looking for information necessary to do their jobs, draining productivity.”
Finding Content, Adding It to BPM
It’s these problems that Appian looks to address in the mobile BPM upgrades. Among the new features are:
- Mobile Image/Document Capture: Documents and images can be uploaded through the mobile device and then placed in Appian’s content management system from where it is added to processes through the BPM system.
- Mobile Tasks: Users have access to their task lists remotely, which enables them to work on that task list.
- Security: Upgraded security comes with network communication and authentication as well as encrypted local data storage and disablement of accounts in the advent of loss or theft of the device.
- Private-label Branding: Appian provides private-labeled distributions of the native client applications in the public application stores for each mobile platform,
- Platform Independence: Developers can build process applications and apply them across all the major mobile platforms.
Appian Business Process Management tasks list
A further advantage, Appian points out, is that the costs associated with developing mobile applications, which it estimates to be in the region of US$ 20,000 to US$ 150,000, is eliminated.
Using Appian, business process analysts can create and publish secure mobile process applications without the assistance of a separate mobile developer. It’s ready for download now on Apple App Store, BlackBerry App World, and Google Android Market.