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Document Management Software News, Reviews

Chaos Reigns at Content Management Vendors

2014-24-November-Chaos.jpgThis year has seen a lot of change at the executive levels of multiple Content Management vendors. This has spawned a long list of articles of people speculating what must be going on at the various companies. All the speculation I’ve been able to validate has been wrong. What is really happening is quite simple.

People are starting to panic.

Box Cops to Bad IPO Timing, It's Time to Unbox

Aaron Levie finally admits it -- the timing for Box’s IPO filing was bad.

“What is obvious is that we should not have filed when we did,” he told Bloomberg West’s Emily Chang. And though he points to the “bit of market correction” that was happening with SaaS and other high growth tech stocks at the time as the reason, he seems to have sobered up a bit about his company’s “horrid financials” and the fact that he’s had to “deal with a lot of distraction because of the filing.”

Hats off to Levie for stepping up to the plate and dealing with the market on the market’s terms. It’s one of the first times we’ve seen him put aside his charm and sense of humor to show that he can trudge a rocky path and not just a yellow brick road.

We're Gonna Govern Information Like It's 1999

2014-21-November-I-Was-Dreaming-When-I-Wrote-This.jpgThe 2014 conference season is drawing to a close, and I’ve had the opportunity to take in what’s happening in information management, from the vendor perspective, the practitioner perspective and the business perspective. And while there were lots of interesting, very forward thinking developments around cloud, SaaS, vertical solutions, mobility, IoT and so on, I walked away with the impression that our biggest unsolved problems are the same ones we had in 1999: finding and sharing the right content, with the right people, at the right time.

Microsoft Adds Office Dropbox Support for Android Devices

Microsoft is rounding off a busy month on the Office front with the release of Dropbox support for Android users.

According to an Office blog post, the updates will enable easier editing, access and sharing of Office files from an Android phone. It is also offers the ability to generate and share links to documents in One Drive and OneDrive for Business directly from inside the app itself.

Few Organizations Have Strong Internal Search Capabilities

Why is it so easy to find virtually any information you need with a quick search online and so difficult to find what you need on internal networks? According to a new study (registration required), the problem is pervasive. 

The study, conduced by AIIM — the Association for Information and Image Management — found three out of four information professionals think it is easier to find information outside of their organizations than within. And 25 percent acknowledged their organizations lack advanced or dedicated search tools.

And that’s not all. More than 50 percent of the 415 information professionals polled describe their legal discovery procedures as “ad hoc, manual, disruptive and expensive,” said study author Doug Miles, head of the AIIM Market Intelligence Division.

“These people, and particularly the 28 percent who have no policy or process for legal discovery, could find themselves hit with litigation, or a compliance investigation at any time, and they would be in chaos — very expensive chaos!” he said.

Trending Features In Document Management

The paperless office is still to a large extent a dream. But the possibility of developing paperless processes is a very real opportunity, according to this year’s AIIM annual industry watch research.

The findings are contained in AIIM’s Paper Wars: An Update From The Battlefield. AIIM — the Association for Information and Image Management — is a global community of information professionals. The research is the result of a global survey of 336 AIIM members between September and October of this year.

According to Doug Miles, report author and director of market intelligence, paper documents are still clogging offices and stalling business processes even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs. But the news isn't all bad.

Citrix Snowden-Proofs Enterprise Files in The Cloud

Some Enterprise file sync and share (EFSS) vendors don’t do much to appease IT managers who are so nervous about putting Enterprise information in the cloud that they simply don’t do it. Never mind that their potential customers have good reason to do the opposite, given the high operating expenses and substandard user experiences that on premises solutions provide.

The cloud-only vendors figure that the advantages of SaaS solutions, time and the emergence of the mobile-first, cloud-first world will eventually appease the fears of would-be customers who have been spooked by the likes of NSA contractor turned whistleblower Edward Snowden and the cold, hard proof that governments can (and do) tap into service provider data—triggering questions and conversations about data privacy, service provider trust, metadata, blind subpoenas, the NSA and the US Patriot Act.

Citrix isn’t one of those kinds of EFSS providers; instead, they take their reluctant customer concerns very seriously and work day and night to develop solutions that will make enterprise managers confident about storing, sharing and collaborating on files in the cloud.

What's Going On in the Marketing Suite at Alfresco?

Hats off to Sydney Sloan, who nabbed the top marketing slot at Alfresco Software. The company announced her appointment this morning though, according to her LinkedIn profile, she started her new gig last month.

She is, at least, the third female to land a role in the company’s marketing suite this year. According to their LinkedIn profiles, two of the other executives have parted ways with the company since July.

Sloan joins the open source enterprise content management vendor at an important time in its growth; it’s not only trying to gain market share but to also displace Enterprise Content Management (ECM) incumbents like EMC Documentum, Open Text, and IBM from well entrenched positions at some of the world’s largest companies.

Real Story Group Maps Digital Workplace, MarTech Space

Real Story Group (RSG), an independent analyst firm, just released an update to its Digital Workplace and Marketing Technology vendor map.

Given the scope of this technology space, it is hardly surprising that this one contains as many vendors are there are stations in the New York City subway. The research also identified what RSG defines as the trending — and fading — technologies.

The Paperless Office? Dream On

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The paperless office is only a dream, and we should be setting our sights a little bit lower.

That's how Doug Miles introduces this year’s AIIM Industry Watch report on document management, specifically on paper-free processes.

Even though office workers are mobile, computer literate and aware that paper-free processes improve productivity and lower costs, most organizations are still struggling against the tide of paper documents that clog offices and stall business processes.

AIIM — the Association for Information and Image Management — is a global community of information professionals.

Box Wraps Enterprise Files in Snazzy iOS Features

Stop the presses. Box built a new user interface (UI) for its enterprise sync and share apps. Perhaps it’s a little rude to say so, but who cares?

Those of us who have been watching the enterprise file sync and share (EFSS) market for a few years know that one vendor innovates and in the next few weeks another catches up or comes up with something compelling of their own.

New features cause us to drop our jaws at first. Then they become ordinary.

Microsoft Offers Office 365 Refunds to Some iPad Users

Microsoft is making good on its promise to be more responsive to users' needs ... just not all of them. 

Last week the company released a preview version of Office for Android tablets, along with Office for iPad upgrades and new iPhone apps. Even better, it made all of the options free. You no longer need an Office 365 subscription to edit documents on mobile devices and store them in the cloud (whether it’s OneDrive or Dropbox).

But what about iPad users who enthusiastically signed up before that announcement — and are already locked in to spending $7 a month for an Office 365 subscription?

Want Microsoft Office on Your Mobile Devices? It's Free

2014-6-November-toddler-with-phone

Microsoft wants Office to be at your fingertips at all times, regardless of where you are or what device you use. As a result it has been working at a furious rate to build out Office and Office 365, especially for mobile. Since the Office for iPad release last March, though, one of the glaring gaps has been the lack of an Android mobile edition.

Today Microsoft bridges that gap with the release of a preview version of Office for Android tablets, along with Office for iPad upgrades and new iPhone apps.

Rackspace Simplifies Deployment of Open Source Applications

Private cloud solutions offer a number of advantages to businesses. They’re deployed on site, which provides improved control and flexibility, yet they also have the cost and scalability advantages of a public cloud.

But there is often one big drawback. The companies that use private clouds often have to develop the apps they need to use them effectively from scratch, a considerable challenge.

In an effort to ease this burden, Rackspace this week rolled out a suite of free, single-click solution templates that customers can use to quickly deploy today’s most widely used open source applications. The templates allow customers to launch a production-ready application stack on the company’s private cloud.

Office 365 Dominance Grows with New Markets

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Microsoft is releasing Office 365 into another nine countries, bringing its total market penetration to 140 of 196 countries worldwide.

The fact that you can now get Office 365 just about anywhere there is a business culture is not surprising. But the pace at which it has developed is startling.

When it launched just over two years ago, it was available in around 40 markets. A year later it was in 88 markets. By the end of 2013, it was up to 127 markets and now ... well, just about everywhere.

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