Enterprise 2.0, Not Just An Afterthought Any Longer

By Barb Mosher (@barbmosher) Apr 22, 2008 Comments

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Forrester report on enterprise 2.0

It doesn't take a rocket scientist to know that Enterprise 2.0 is a hot topic these days and organizations across the globe are scrambling to implement some aspect of it — when they can actually figure out what it means.

Forrester analysts could now be adding to that frenzy with their newest report that states that Enterprise 2.0 will become a $US 4.6 billion dollar industry by 2013.

The ReadWriteWeb gives us a good overview of the report's contents, so we are interested in reviewing the highlights of the report in relation to the new applications that are coming out and the studies completed by AIIM.

What's this $US 4.6 million being spent on? According to Forrester it's going to things like social networking tools, mashups and RSS.

Forrester Enterprise 2.0 Adoption

Defining Enterprise 2.0

Defining Enterprise 2.0 seems like a straightforward thing — it's simply the enterprise version of tools like social networking, blogs, wikis, mashups, RSS and other Web 2.0 technologies.

Enterprise 2.0 products and services come from vendors like Microsoft, IBM, Oracle, BEA and smaller vendors like Awareness, NewsGator Technologies, Socialtext, and Jive.

In addition, according to Forrester it includes enterprise marketing tools like Facebook apps and web site/social network widgets.

So if defining Enterprise 2.0 is that easy, why do so many organizations still have trouble explaining what it is and how to implement it in their organizations. A recent study by the AIIM Market Intelligence group found that 74% of organizations still don't have a clear picture of what Enterprise 2.0 even though many acknowledge it's importance for their goals and objectives.

How Will Enterprise 2.0 Be Implemented?

In the report, the primary spending will be on social networking tools. Here's we see vendors like Awareness, Jive Software and Socialtext potentially gaining some market share.

It may help that both Jive Software and Socialtext have introduced new versions of their software that have given them the title “Facebook for the Enterprise”.

After social networking, spending will be done on RSS, blogs and wikis and mashups respectively.

Forrester also says that Web 2.0 tools will “fade into the fabric of enterprise collaboration suites” and that Web 2.0 will be a feature and not a product. Does this prediction speak to the end of standalone products like the social networking products mentioned above?

It certainly speaks well to enterprise vendors like Microsoft and IBM, both of whom have these types of technologies built into their suites. We talked recently about Microsoft's improvements to their blogging in SharePoint and of IBM's Smashup technology.