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How 6 Enterprise Content Management Systems Support Collaboration

You guys went nuts over our list of social platforms for enterprise collaboration, so we thought we'd switch things around and discuss a handful of the major players in the ECM game that are supporting team work and social solutions. 

IBM 

IBM's (news, site)  social software, Lotus Connections, was most recently discussed at Lotusphere 2010, where version 2.5  flaunted the following new and integrated features: 

Communities: The Community feature has been enhanced swanky new discussion forums that show the number of replies for each topic, and community owners can customize the look of their community and move widgets around on their home page.
Wikis: New built-in revision history enables users to check out previous versions.
Files: File sharing equals less inbox overload.
Mobile access: Mobile browser support for Lotus Connections Profiles (Apple iPhones or Nokia s60 devices).
Federated Updates: A new Updates tab displays relevant news items from across a user's social network. 
Microblogging: Ah, the infamous status update, now featured in Lotus Connections Profiles. A profile "board" also enables users to post messages to other profiles. 
Improved Search: Search all connections applications, and filter by tags, person, or time range.

Quickr, Big Blue's team collaboration software that works with ECM, was also discussed at the conference after Alfresco announced their integration of it. Quickr features include:

  • Content libraries: quickly organize and share content
  • Team places: create online places for projects or teams
  • Connectors: work where you are without switching applications
  • Content repositories: security-rich places on your Lotus Quickr server where Lotus Quickr libraries and team content are stored
  • Templates: use pre-built team places to get started fast
  • RSS/ATOM feeds: stay up-to-date and in the know 

Alfresco

Speaking of Alfresco (news, site), Alfresco Share is built on the company's document repository, delivering out-of-the-box content management with collaboration features like:

Document Library: Here, users can view content regardless of its originating application or product version (i.e. Microsoft Office 2007). 

Activity Feeds: This is another familiar one. With activity feeds, Alfreso Share users can track what is new or changing in a project site, on content that is added or edited, comments, and on new team members and critical calendar dates.

Create Virtual Teams: Search for people and experts just as you would search for content.

SharePoint Protocol Support: Alfresco offers Microsoft Office SharePoint Protocol support, enabling users to lower cost with no additional client installation required. 

Open Text

Formerly known as Vignette Community Applications, Open Text (news, site) Social Communities is a social enterprise solution with a unified framework that features:

Blogs: You know the drill with this one— yay for information conversations.
Wikis: Open Text's Wikis are modular and configurable vehicles for aggregating community knowledge. 
Forums: As team Open Text says, "Forums often identify influential leaders and subject matter experts who can be of benefit to your organization both within the forum context and elsewhere."
Moderation: This one is extra-cool because it allows users to protect the quality of content with dashboards that feature approve or reject UGC options.
Social microsites: With social microsites, users can create compelling social microsites. Adaptable templates give you the flexibility to combine the necessary features to meet your specific goals, such as launching a brand, product or campaign. In addition to common Web 2.0 features, the social microsite capabilities include:

 

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