You guys went nuts over our list of social platforms for enterprise collaboration, so we thought we'd switch things around and discuss a handful of the major players in the ECM game that are supporting team work and social solutions.
Communities: The Community feature has been enhanced swanky new discussion forums that show the number of replies for each topic, and community owners can customize the look of their community and move widgets around on their home page.
Wikis: New built-in revision history enables users to check out previous versions.
Files: File sharing equals less inbox overload.
Mobile access: Mobile browser support for Lotus Connections Profiles (Apple iPhones or Nokia s60 devices).
Federated Updates: A new Updates tab displays relevant news items from across a user's social network.
Microblogging: Ah, the infamous status update, now featured in Lotus Connections Profiles. A profile "board" also enables users to post messages to other profiles.
Improved Search: Search all connections applications, and filter by tags, person, or time range.
- Content libraries: quickly organize and share content
- Team places: create online places for projects or teams
- Connectors: work where you are without switching applications
- Content repositories: security-rich places on your Lotus Quickr server where Lotus Quickr libraries and team content are stored
- Templates: use pre-built team places to get started fast
- RSS/ATOM feeds: stay up-to-date and in the know
Document Library: Here, users can view content regardless of its originating application or product version (i.e. Microsoft Office 2007).
Activity Feeds: This is another familiar one. With activity feeds, Alfreso Share users can track what is new or changing in a project site, on content that is added or edited, comments, and on new team members and critical calendar dates.
Create Virtual Teams: Search for people and experts just as you would search for content.
SharePoint Protocol Support: Alfresco offers Microsoft Office SharePoint Protocol support, enabling users to lower cost with no additional client installation required.
Blogs: You know the drill with this one-- yay for information conversations.
Wikis: Open Text's Wikis are modular and configurable vehicles for aggregating community knowledge.
Forums: As team Open Text says, "Forums often identify influential leaders and subject matter experts who can be of benefit to your organization both within the forum context and elsewhere."
Moderation: This one is extra-cool because it allows users to protect the quality of content with dashboards that feature approve or reject UGC options.
Social microsites: With social microsites, users can create compelling social microsites. Adaptable templates give you the flexibility to combine the necessary features to meet your specific goals, such as launching a brand, product or campaign. In addition to common Web 2.0 features, the social microsite capabilities include:
- Events/calendar management
- Idea management
- Social networking
- Video, photo, and podcast sharing
The most recent release of Open Text ECM Suite 2010 claims complete integration (incorporated internally or on extranet) and mobile solutions are on the way.
The much talked about SharePoint 2010 works toward social goals by supporting
- Detailed user profiles
- Modern tools for sharing and collaboration including blogs, wikis, RSS feeds and activity streams
- Special interest groups (Communities) to share knowledge or work on projects
- Commenting and discussions around content items, and social tagging/bookmarking of content
- Separate personal spaces or dashboards called MySites where users can keep track of content, , projects and more:
SharePoint 2010 — Rich User Profiles
Part of the collaboration buzz for Oracle (news, site) is around Beehive, the company's integrated set of modular and scalable collaboration services built on a single platform. The three areas of Beehive's focus are
Enterprise Messaging (includes integration with MS Outlook & mobile support)
- Personal Email, Calendar, Address Book & Task Management
- Access to Team Workspaces including Team Calendar, Inbox, and Documents
- Web and Audio Conference Scheduling
- Contextual Search
- Artifact Tagging
- Templates for Creating Workspaces
- Document Library (Version Tracking; Workflow Control Support; Remote Content Sharing with Oracle UCM)
- Team Wiki (Rich Text Editor; Support for Plug-ins including HTML Widgets)
- Team Calendar
- Team Task Management
- Discussion Forums
- Contextual Search with Search Results Filtering
- Shared Tags and Tag Clouds
- RSS Feeds
- Create and Host Instant or Scheduled Web and Audio Conferences
- Web Conferencing
- Desktop and Application Sharing
- Remote Control and Shared Control
- Text Chat
- Meeting Recording (including audio, group chat, and presentations)
- Schedule conferences via Microsoft Outlook, Beehive Webmail or any standards-based CalDAV client
It's a lot to take it, but you can check out the full load of Beehive here. Meanwhile, Oracle also offers the WebCenter suite, an open portal platform that integrates Enterprise 2.0 capabilities into business processes and custom and packaged enterprise applications.
The platform bundles together ECM, enterprise search, business process management, and presence capabilities. As a “hot-pluggable” part of Oracle Fusion Middleware, it beefs up the value of existing strategic investments through integrations with offerings like Oracle Database, Oracle Identity Management, Oracle Business Intelligence and Oracle Applications.
EMC's (news, site) CenterStage is a B2B collaboration solution built for both the mobile knowledge worker and office worker. A client to EMC's enterprise content management system, Documentum, CenterStage takes advantage of popular Enterprise 2.0 tools and operates with three core themes in mind: Team Productivity, Business Process Automation and Information Discovery.
There are two versions: CenterStage Essentials offers basic content services and team workspaces, and CenterStage Pro adds personal workspaces, wikis, blogs and advanced search and discovery tools (check out the details here).
This is just a quick and dirty review of a handful of options, but it's not a bad start if you're looking to enter the market. As always, suggestions for additional solutions are welcome in the comments section.