Ankit Agrawal

Ankit Agrawal is a seasoned Marketing and Customer Experience leader with over 10 years of experience driving revenue growth and retention for some of the world’s largest organizations. Currently serving as an Associate Director of Marketing Strategy & Operations at Verizon, Ankit specializes in the high-stakes world of loyalty, churn management, and lifecycle marketing within the USA’s largest telecommunications network. With an MBA from Wake Forest University School of Business and a background in engineering, Ankit bridges the gap between data-driven technology and human-centric service. He is passionate about transforming the customer's journey from a series of transactions into a unified, loyalty-driven experience. Ankit resides in Basking Ridge, N.J., with his wife and two daughters.