CMSWire's Editorial Calendar provides our community with a view into our editorial priorities for the year. Note that each month has two focus areas, and while we strive for perfect advanced planning, we reserve the right to recalibrate as life on earth evolves.
We do accept vendor-neutral editorial contributions, a long as they adhere to our principal of vendor neutrality and to our contributor submission guidelines. If you're interested joining our Contributor Community, please fill out our Contributor Community application.
| Month | Theme 1 | Theme 2 |
| Jan | Top CMO Challenges & Opportunities in 2023 | Customer Experience Leadership: Fixing the Persistent Silo Problem |
| Feb | The Composable DX Dream: Benefits, Challenges & Best Practices | Measuring Customer Experience Success: Metrics That Matter in 2023 |
| Mar | CDPs, DMPs, MAPs: Modern Customer Data & Orchestration Architectures | High Performing Call Centers: Intelligent Agents, Smart Platforms, Integrated VoC |
| Apr | Enterprise Web Operations: How the Best Get it Done | How AI/ML is Transforming Ecommerce Experiences |
| May | The Cookieless Future: Data Strategies for Personalization, Privacy & Compliance | Delivering World Class Customer Service: Leadership, Platforms, Culture |
| Jun | The Internet of Everything: How Smart Tech is Changing Customer Demands | Augmented Customer Experiences - Top 2023 Use Cases |
| Jul | The Post-Google Analytics Universal Era: Exploring New BI Solutions for 2023 | Leveraging AI and Data Analytics to Drive Effective Personalization Strategies |
| Aug | Navigating the AI Era: Innovative Strategies to Empower Customer Experience Teams and Drive Results | Mastering Omnichannel Engagement with Next-Generation Digital Experience Stacks |
| Sep | VoC Reinvented: Moving Beyond Surveys to Harness the Power of Voice and Text Interactions | Streamlining Success: Intelligent Automation for Enhanced CX Optimization |
| Oct | Contact Center Disruption: LLMs and Company-Curated Training Sets are Changing the Game | The Evolving Role of the CMO: Preparing for the Next Decade of Marketing Leadership |
| Nov | Unifying Customer Experiences Through Journey Orchestration and Real-Time Interaction Management | Fostering Data Literacy and Data-Driven Decision Making Across the Organization |
| Dec | Martech and Digital Operations: Aligning Strategies for Maximum Impact | Unleashing the Power of Customer Data in 2024: Technologies, Innovations and Trends in Data Management |