Here's a look at CMSWire's upcoming Editorial Calendar — please note that we will have dual editorial focuses throughout the year. We reserve the right to be a bit flexible with our themes. With that said, the following is a good guide for where we are headed in the coming months.
We accept vendor neutral bylines in support of these focuses. If you're interested in contributing an article, review our submission guidelines and drop us a line — please do not send product pitches.
2019 Calendar
| Month | Theme 1 | Theme 2 |
| Jan | Modern Digital Teams: How to Build an Agile, Customer-Obsessed Culture | The State of Digital Literacy: The Key to Digital Workplace Success |
| Feb | How Voice Experience Is Poised to Revolutionize Customer Experience Practices | The Future of Work: Chatbots, Digital Assistants and AI/ML Go Mainstream |
| March | Voice of the Customer (VoC) Strategies: Effectively Turning Feedback Into Action | Employee-Driven Design: Creating the Digital Workplace |
| April | Expectations of the Emerging CDP Marketplace | The Metrics of the Digital Workplace: How to Measure Success |
| May | Next-Generation Customer Experience KPIs: Metrics for the Modern Age | Digital Workplace Platforms in 2019 — Where's the Innovation? |
| June | Effective Leadership: Building a Data-Driven Culture | Creating a Culture and Practice of Agile Innovation |
| July | CMO Challenges: Tech Expectations, Status of CX and What's Driving Growth | Change Management and Culture Shift: The Missing Link in Digital Workplace Success |
| Aug | Customer Experience Leadership: Baking Customer Success and Insights Into Your Core | Sustaining Collaboration: How Leading Businesses Are Advancing Productivity |
| Sept | AI, Automation and Customer Data: Scale, Context and Customer Activation | Collaboration Hubs: Creating Order Out of Chaos — What's Working |
| Oct | Reimagining the Customer Journey: Strategies and Assumptions for 2020 | Voice of the Employee: Transforming Culture Through Modern Listening Strategies |
| Nov | Creating an Effective Digital Customer Experience Strategy | The Changing Workforce: How Businesses Must Adapt to Stay Competitive |
| Dec | Ethical Customer Engagement in a Big Data World | Where AR and VR Fit in the Digital Workplace |
2020 Calendar
| Month | Theme 1 | Theme 2 |
| Jan | The Next Chapter in Customer Data Regulations: How Businesses Are Coping | Advancing Learning and Digital IQ in the Workplace |
| Feb | Measuring Customer Experience With VoC Data and Customer Journey Metrics | Modeling, Measuring and Optimizing the Employee Journey: The Metrics and Practices That Matter |
| March | Customer Acquisition Costs and Lifetime Value: Changing CX Priorities | The Rise of Intelligent Applications and Platforms in the Workplace |
| April | Balancing Self-Service and Direct Customer Support: Chatbots, Portals and More | The State of Digital Workplace Tools: Challenges, Successes and New Breeds |
| May | CDPs: Use Cases, Core Capabilities and Your Data Strategy | Productivity Killers: Meetings, Notifications and Emails … Oh My |
| June | Omnichannel Experiences: Strategies to Put Your DX Stack to Work | Collaboration and Productivity Tools: How Monoliths and Best of Breed Are Finding Their Niche |