CMSWire's Editorial Calendar provides our community with a view into our editorial priorities for the year. Note that each month has two focus areas, and while we strive for perfect advanced planning, we reserve the right to recalibrate as life on earth evolves.
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2022 Editorial Calendar
|Month||Theme 1||Theme 2|
|Jan||Customer Experience and Marketing Priorities for 2022||Is the Hybrid Workplace a Half-Measure? Taking the Workplace to Its Next Evolution|
|Feb||The Next Generation of Customer Service and Support: AI, Analytics and Personalization||Low Code and the Creator Economy: How to Engage and Multiply Your Citizen Engineers|
|Mar||New Content Models for Our Visual, Spoken World||The State of Digital Workplace 2022: Challenges, Successes and Opportunities|
|Apr||The Composable Digital Experience Stack: Hopes, Promises and Realities||Are We Collaborating Too Much? Finding the Right Balance|
|May||The Customer Data Conundrum: How CX Leaders Are Delivering on Customer Data Privacy and Great Personalization||What's Next for Employee Experience: New Platforms, New Paradigms|
|Jun||The Connected Customer: How IoT, Automotive and TV are Changing Digital CX||Modeling the Workplace: The Role and Future of AI|
|Jul||Personas, Analytics and Predictions: Unlocking What Motivates Your Customers||Great CX+ EX: The Formula for a Customer-Obsessed Culture|
|Aug||New Tech, Legacy Tech and More on the Way: Taming the Martech Chaos||Powering Real-Time Customer Experience Through Conversational AI, Analytics and Good Data|
|Sep||The Intersection of Low Code/No Code and Customer Experience Design||Customer Service and Support Innovation: AI, Analytics, Machine Learning and Next-Level CX Insights|
|Oct||The State of Digital Customer Experience: Where We're at and Where We're Headed||Voice of the Customer Programs: In a Changing World, Your Customer Has the Answers You Need|
|Nov||Integrating Digital and Physical Customer Experiences for a Hybrid Marketplace||Creating New Customer Data Strategies for a Marketplace in Flux|
|Dec||Marketing and CX Disruption in 2023: Tech and Strategy Innovations on the Horizon||The Psychology and Science Behind Modern Customer Experience|