CMSWire Editorial Calendar

CMSWire's Editorial Calendar provides our community with a view into our editorial priorities for the year. Note that each month has two focus areas, and while we strive for perfect advanced planning, we reserve the right to recalibrate as life on earth evolves.

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2022 Editorial Calendar

MonthTheme 1Theme 2
JanCustomer Experience and Marketing Priorities for 2022Is the Hybrid Workplace a Half-Measure? Taking the Workplace to Its Next Evolution
FebThe Next Generation of Customer Service and Support: AI, Analytics and PersonalizationLow Code and the Creator Economy: How to Engage and Multiply Your Citizen Engineers
MarNew Content Models for Our Visual, Spoken WorldThe State of Digital Workplace 2022: Challenges, Successes and Opportunities
AprThe Composable Digital Experience Stack: Hopes, Promises and RealitiesAre We Collaborating Too Much? Finding the Right Balance
MayThe Customer Data Conundrum: How CX Leaders Are Delivering on Customer Data Privacy and Great PersonalizationWhat's Next for Employee Experience: New Platforms, New Paradigms
JunThe Connected Customer: How IoT, Automotive and TV are Changing Digital CXModeling the Workplace: The Role and Future of AI
JulPersonas, Analytics and Predictions: Unlocking What Motivates Your CustomersGreat CX+ EX: The Formula for a Customer-Obsessed Culture
AugNew Tech, Legacy Tech and More on the Way: Taming the Martech ChaosPowering Real-Time Customer Experience Through Conversational AI, Analytics and Good Data
SepThe Intersection of Low Code/No Code and Customer Experience DesignCustomer Service and Support Innovation: AI, Analytics, Machine Learning and Next-Level CX Insights
OctThe State of Digital Customer Experience: Where We're at and Where We're HeadedVoice of the Customer Programs: In a Changing World, Your Customer Has the Answers You Need
NovIntegrating Digital and Physical Customer Experiences for a Hybrid MarketplaceCreating New Customer Data Strategies for a Marketplace in Flux
DecMarketing and CX Disruption in 2023: Tech and Strategy Innovations on the HorizonThe Psychology and Science Behind Modern Customer Experience