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Customer Experience
Sendinblue Acquires Yodel.io, Flatfile Lands $50M, More News
Sendinblue acquires Yodel.io, Calendly launches new dashboard, Flatfile lands $50M, more CX news.
Article
Customer Experience
Use the Force ... for Customer Experience and Marketing
What can we learn about marketing and customer experience from the Star Wars franchise? A lot.
Article
Customer Experience
Consumer Data Privacy Protection Lessons from $1.2M Sephora Settlement
What are the lessons learned from the Sephora $1.2 million consumer data privacy settlement for potential CCPA violations?
Article
Customer Experience
Keep the Customer Advisory Board Meeting to Customers
Considering bringing in a third-party speaker to your next customer advisory board meeting? Don't.
Article
Customer Experience
How to Optimize Customer Acquisition and Retention
If there were ever time to provide a balancing act between customer acquisition and retention, it's now.
Article
Customer Experience
Sendinblue Acquires Yodel.io, Flatfile Lands $50M, More News
Sendinblue acquires Yodel.io, Calendly launches new dashboard, Flatfile lands $50M, more CX news.

Learning Opportunities

Webinar
Five leaders dive into creating meaningful customer experiences
Oct
4
Why the “Modern Data Stack” Isn’t the Answer
Five leaders dive into creating meaningful customer experiences
Webinar
The IT/Business Chasm Surrounding Enterprise Search
Oct
6
The IT/Business Chasm Surrounding Enterprise Search
Driving Success in the Digital Workplace with Sinequa
Webinar
Learn how AR-powered video can save you time and money
Oct
6
How to Improve ROI by Integrating Visual Assistance Into Your CX Toolkit
Learn how AR-powered video can save you time and money
Webinar
Discover the need-to-knows on composable technologies that will enable and bring harmony to your internal teams.
Oct
11
Digital Experiences Without Drama: Empower Marketers and Streamline Development
Discover the need-to-knows on composable technologies that will enable and bring harmony to your internal teams.
Conference
Digital Workplace Experience - Q4 2022
Oct
12
Digital Workplace Experience - Q4 2022
Succeeding in the Era of the Intelligent Workplace
Webinar
It's a dangerous world out there — find out how to keep your infrastructure safe
Oct
18
Solving Server Supply Chain Issues
It's a dangerous world out there — find out how to keep your infrastructure safe
Webinar
Five leaders dive into creating meaningful customer experiences
Oct
4
Why the “Modern Data Stack” Isn’t the Answer
Five leaders dive into creating meaningful customer experiences
Webinar
The IT/Business Chasm Surrounding Enterprise Search
Oct
6
The IT/Business Chasm Surrounding Enterprise Search
Driving Success in the Digital Workplace with Sinequa
Webinar
Five leaders dive into creating meaningful customer experiences
Oct
4
Why the “Modern Data Stack” Isn’t the Answer
Five leaders dive into creating meaningful customer experiences
Webinar
The IT/Business Chasm Surrounding Enterprise Search
Oct
6
The IT/Business Chasm Surrounding Enterprise Search
Driving Success in the Digital Workplace with Sinequa
Webinar
Learn how AR-powered video can save you time and money
Oct
6
How to Improve ROI by Integrating Visual Assistance Into Your CX Toolkit
Learn how AR-powered video can save you time and money
Webinar
Five leaders dive into creating meaningful customer experiences
Oct
4
Why the “Modern Data Stack” Isn’t the Answer
Five leaders dive into creating meaningful customer experiences

Featured Research Report

CX Trends, Challenges, & Opportunities
Understanding the Urgency of Customer Centricity
In this report you will learn where are brands going wrong and what opportunities do they have to turn customer centricity into a reality.
CX Trends, Challenges, & Opportunities

Featured Research

Featured research
Research Report
CX Trends, Challenges, & Opportunities
Understanding the Urgency of Customer Centricity
Read now
Featured research
Research Report
Verint Experience Index: Banking
CSAT, NPS and Customer Behavior Insights
Read now
Featured research
White Paper
The more personalized the customer experience, the higher the ROI
The value of getting personalization right – or wrong – is growing
Read now
Featured research
Guide
The Inner Circle Guide to Agent Engagement & Empowerment
Speak your customer’s language
Read now
Featured research
White Paper
Your Business Shortcut to Digital Transformation
The Right Development Platform Makes a Difference
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Featured research
Research Report
Consumer Attitudes, Expectations, and Preferences for Customer Service
Find out what consumers value most when interacting with customer service
Read now
Featured research
Buyer's Guide
Customer Data Platforms Market Guide (2022 Q1)
Get the help you need when choosing a CDP
Read now
Featured research
Research Report
Digital Experience Platforms (DXP) Market Guide
Everything you need to know about the DXP marketplace
Read now
Featured research
Research Report
CX Trends, Challenges, & Opportunities
Understanding the Urgency of Customer Centricity
Read now
Featured research
Research Report
Verint Experience Index: Banking
CSAT, NPS and Customer Behavior Insights
Read now
Featured research
White Paper
The more personalized the customer experience, the higher the ROI
The value of getting personalization right – or wrong – is growing
Read now
Featured research
Guide
The Inner Circle Guide to Agent Engagement & Empowerment
Speak your customer’s language
Read now

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