Future-Proof Your Customer Journey Maps With These 4 Techniques 
A New Enterprise Search Report Gives No Cause for Celebration
The First Steps of Data Mobilization: Data Audit and Data Consolidation
6 Things to Know About SAP's $8 Billion Qualtrics Acquisition- Move Beyond Social Media to Benchmark Your Digital Workplace Performance
- 6 Things to Know About SAP's $8 Billion Qualtrics Acquisition
- Future-Proof Your Customer Journey Maps With These 4 Techniques
- The First Steps of Data Mobilization: Data Audit and Data Consolidation
- A New Enterprise Search Report Gives No Cause for Celebration
Digging Deeper
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No, I Don't Want to Take Your Survey Gerry McGovern @gerrymcgovern -
Ethical Data Practices in a Chaotic, Complex World Ken Mortensen @kmortens -
Google Cloud Ups Its Enterprise AI Game Nicholas McQuire @nickmcquire -
Dear [NAME]: We’re All About Personalization Anita Brearton @abrearton -
When to Up Your Data Game David Blankley @cmswire - Marketing: The Truly Original Fake News Gerry McGovern @gerrymcgovern
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Business Analysis Still Has a Place in Scrum Eric Naiburg @enaiburg -
Benchmarking the Digital Workplace David Roe @druadh20
What's Happening
- Nov 19 Customer Experience Transformation: Nordics Stockholm 2018
In 2018 customers have higher expectations than ever before. Comp ...
- Nov 19 Data Marketing Toronto 2018
Join us for 2 full days of keynotes, case studies and tech showca ...
- Nov 20 Enterprise Future of Work Digital Workplace SUMMIT London 2018
The organization in a digital age - aka world of VUCA - must be m ...
- Nov 22 Digital Transformation Conference London 2018
Digital Transformation is reinventing organizations through the u ...
- Nov 26 European SharePoint, Office 365 & Azure Conference Copenhagen 2018
The European SharePoint, Office 365 & Azure Conference is the lar ...
- No upcoming events found.
- Nov 29 [Brightspot Webinar] Replatform Like a Pro: How to Accelerate Your Site Launches
- Dec 4 [CMSWire Webinar] The State of Customer Communications Management: What’s New and What’s Next?
Join CMSWire, InfoTrends customer communications expert, Pat McGr ...
- Dec 5 [CMSWire Webinar] Innovative Employee Engage Strategies
Join CMSWire, Jive and Director of the Digital Workplace Company, ...
- Dec 6 [CMSWire Webinar] 3 Major Trends in the Digital Customer Experience Ecosystem
Join this roundtable discussion as we recap some of the big trend ...
- Dec 12 [CMSWire Webinar] Benchmarking the Digital Workplace
Join CMSWire, Nexthink and Oscar Berg, CEO at Unicorn Titans and ...
Featured Research
- The 2018 State of Digital Customer Experience
(New!)
Success in digital experience requires new practices and skills, new tools and most importantly, new leadership - Digital Experience Leaders 2018
(New!)
How the digital customer experience ecosystem is evolving in 2018 - The 2016 Digital Customer Experience Survey Report Shifting Challenges and Goals in the Digital Customer Experience Landscape
- Eight Definitions of "Digital Workplace" Helpful concepts in creating simplicity and understanding
- How to Transform Calls into Useful Feedback in 3 Steps Creating value by integrating voice data into enterprise analytics
- Advanced Analytics Is Voice your omnichannel analytics blind spot?
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Move Beyond Social Media to Benchmark Your Digital Workplace Performance - Microsoft Talks G Suite Migration Tool, Project Management Survey Released and More
- 7 Factors to Help Ensure Digital Workplace Success
- Stop Thinking AI vs. Human, Think AI With Human
- How to Build a Flexible Annual Budget to Meet Unexpected Staffing Needs
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OpenText & Google Cloud Platform Partner, Gartner's HR 'Must Haves,' More News - Updating Your Office 365 Governance Plan: Administration
- The Elements of Office 365 Content Governance: Retention Labels
- The Elements of Office 365 Content Governance: Content Types
- Microsoft Graph Data Connect: The Glue That Binds Office 365 and Azure
