Keep Your Employees Happy – Let Bots Run the Last Mile for Them 
Are Your Business Decisions Failing Because They Are Biased?
Slack Expands Data Residency, 6 ECMs That Users Like and More News of the Week
Why Personalization Efforts Fail- Forrester Updates Customer Experience Platform, Oracle and Deloitte Partner in CDP, More
- Are Your Business Decisions Failing Because They Are Biased?
- Why Personalization Efforts Fail
- Keep Your Employees Happy – Let Bots Run the Last Mile for Them
- Slack Expands Data Residency, 6 ECMs That Users Like and More News of the Week
Digging Deeper
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Can We Create Empathy in Others? Debbie Levitt @ptypeux -
Can Facebook Conversational Ads Raise Click-Through Rates? Pierre DeBois @zimanaanalytics -
3 Ways AI and Automation Aid Personalization Jonathan Moran @jmmoran12 -
Delving Into Enterprise Search Query Logs Martin White @intranetfocus -
How to Cultivate the Human Side Of Leadership Steffen Maier @stgmaier -
4 Skills Modern Developers Need Tom Petrocelli @tompetrocelli -
Digital Is Garbage Gerry McGovern @gerrymcgovern -
Why Collaboration Hubs Improve Communications David Roe @druadh20
What's Happening
- Sep 18 [CMSWire Webinar] Building a Better Customer Support Experience
Join CMSWire and Anand Rajaram, Director of Products for LogMeIn’ ...
- Sep 24 [CMSWire Webinar] How to Keep Your Chatbot from Going off the Rails (And What to Do When It Does)
Join CMSWire, Chris Savio, Senior Product Marketing Manager for B ...
- Sep 25 Tweet Jam: AI, Automation and Customer Data #DXChat
Artificial intelligence promises to help unearth insights in the ...
- Oct 3 [CMSWire Webinar] AI Privacy and Customer Experience: Avoiding the ‘Creep’ Factor
Join CMSWire, Pam Snively, Chief Data & Trust Officer at TELUS, a ...
- Nov 4 DX Summit Chicago 2019
CMSWire is back for the fifth year with its DX Summit conference ...
- Sep 25 Tweet Jam: AI, Automation and Customer Data #DXChat
Artificial intelligence promises to help unearth insights in the ...
- Sep 18 [CMSWire Webinar] Building a Better Customer Support Experience
Join CMSWire and Anand Rajaram, Director of Products for LogMeIn’ ...
- Sep 24 [CMSWire Webinar] How to Keep Your Chatbot from Going off the Rails (And What to Do When It Does)
Join CMSWire, Chris Savio, Senior Product Marketing Manager for B ...
- Oct 3 [CMSWire Webinar] AI Privacy and Customer Experience: Avoiding the ‘Creep’ Factor
Join CMSWire, Pam Snively, Chief Data & Trust Officer at TELUS, a ...
Featured Research
- Web experience management: the top 20 global vendors
- The State of the Customer Journey in 2019
- Customer Data Platforms Buyer’s Guide The emerging solution for a centralized data hub
- Addressing GDPR Requirements for Customer Data Management Data protection and privacy best practices
- The SAP Customer Data Cloud Information Sheet Balancing personalization with data protection and privacy
- The State of the Digital Workplace 2019 10 key takeaways from the responses of nearly 500 diverse digital workplace executives.
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Forrester Updates Customer Experience Platform, Oracle and Deloitte Partner in CDP, More - Machine Learning Isn’t Rocket Science
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Keep Your Employees Happy – Let Bots Run the Last Mile for Them - Slack Expands Data Residency, 6 ECMs That Users Like and More News of the Week
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Slack Anticipates Growing Pains, Microsoft–Oracle Partnership Deepens, More News - How Success Stories Can Help Boost Office 365 Usage
- Make Learning a Daily Habit for SharePoint and Office 365
- SharePoint 2019 Roadmap: Reflections from SharePoint Conference 2019
- Building vs. Buying an Office 365 Provisioning Tool: 5 Things to Consider
- Forrester Updates Customer Experience Platform, Oracle and Deloitte Partner in CDP, More
- Machine Learning Isn’t Rocket Science
- Acquia Acquires Cohesion, SDL Debuts Content Assistant, More News
- Get Big Picture Customer Experience Insights With Customer Journey Analytics
- Micki Collart: 'Seek Ubiquity First,' Then Provide Consistency in Experiences
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TYPO3 10 Released, XML Sitemaps to Become Part of WordPress Core, More News - CMS Showdown: Squarespace or WordPress for Your Business
- Magnolia 6.1, SilverStripe 4.4, Tiki 20.0 all Released, More Open Source News
- Acquia Lightning Revamped, Enonic 7.0 Released, More Open Source News
- Do You Need a Headless CMS? Maybe, Maybe Not
