Dom Nicastro

SENIOR REPORTER

Boston

COVERS

Customer Experience, Digital Marketing, Digital Workplace, Employee Experience

Dom Nicastro is a Boston-based senior reporter at Simpler Media Group, publisher of CMSWire and Reworked.

Please Note

If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

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Dom's Recent Articles

MParticle Acquires Indicative, Conductor Hires New CFO and More CX News Jan 14, 2022
Will Microsoft Customer Experience Platform Compete in the CX World? Jan 13, 2022
CX Decoded Podcast: Are Customers Truly Connected to Your Brand? Jan 11, 2022
What's Top of Mind for Chief Marketing Officers in 2022? Jan 11, 2022
Vista Equity Partners Invests in BlueConic, ActiveCampaign Adds Apps and More News Jan 7, 2022
Adopting Lean Six Sigma for Customer Experience Jan 5, 2022
Mastercard to Acquire Dynamic Yield, Adobe Has Executive Changes and More News Jan 3, 2022
CMSWire's Top 25 Most Popular Articles of 2021 Dec 31, 2021
CMSWire's Top 10 Digital Marketing Articles of 2021 Dec 27, 2021
CMSWire's Top 10 Digital Customer Experience Articles of 2021 Dec 20, 2021
Call Center Leadership: Looking to the New Year Dec 17, 2021
MParticle Releases Data-Privacy Feature, Validity Partners With Adobe & More CX News Dec 17, 2021
Top Marketing Skills and Traits for 2022 Dec 15, 2021
What Is Marketing Automation and How Does It Help Marketers? Dec 15, 2021
CX Decoded Podcast: Award-Winning CX with Amy Shioji of Strategic Education Dec 14, 2021
Genesys Reaches $21B Valuation, Lytics Launches Cloud Connect, More News Dec 10, 2021
Canadian Perspectives on Marketing, Privacy Laws and Where 2022 Will Take Us Dec 9, 2021
Will Citizen Engineers Build Most Technology Products and Services by 2024? Dec 8, 2021
Understanding Rules- vs. Intent-Based Marketing Personalization Dec 7, 2021
Optimizely Acquires Welcome, D4t4 Updates Celebrus CDP & More News Dec 3, 2021
CX Decoded Podcast Holly ONeill of Bank of America on Great Pillars of CXded Autoplay Dec 3, 2021
How Do You Make Customer Effort Score Data Actionable? Dec 2, 2021
CX Decoded Podcast: Holly O'Neill of Bank of America on the Great Pillars of CX Nov 30, 2021
CX Decoded Podcast: Holly O'Neill of Bank of America on the Great Pillars of CX Nov 30, 2021
OpenText Acquires Zix, Verbit Raises $250M & More News Nov 24, 2021
6 Strategies for an Effective Call Center Culture Nov 24, 2021
How Can Your Organization Truly Be Customer-Centric? Nov 23, 2021
Treasure Data Debuts Trusted Foundation, NICE Partners With Google & More News Nov 19, 2021
8 Strategies for Effective Knowledge Management in the Workplace Nov 19, 2021
What Is Inbound Marketing and How Does It Support Marketing Strategy? Nov 18, 2021