Dom Nicastro

SENIOR REPORTER

Boston

COVERS

Customer Experience, Digital Marketing, Digital Workplace, Employee Experience

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Dom Nicastro is a Boston-based senior reporter at Simpler Media Group, publisher of CMSWire and Reworked.

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If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.

Dom's Recent Articles

• Freshworks Debuts IPO, Optimizely Launches Data Core Service & More CX News Sep 24, 2021
• CIOs Share Their Digital Transformation & Employee Retention Strategies Sep 24, 2021
• The Highest Paid Privacy Professional Roles in 2021 Sep 23, 2021
• 8 Examples of Artificial Intelligence in the Workplace Sep 23, 2021
• How Private Companies Within the US Can Prepare for the Vaccination Mandate Sep 21, 2021
• What Is Customer Satisfaction Score (CSAT)? Sep 20, 2021
• Intuit Acquires Mailchimp for $12 Billion, D4t4 Updates Celebrus CDP & More CX News Sep 17, 2021
• What You Need To Know About Salesforce Certifications Sep 17, 2021
• What Is Email Automation And How Does It Fuel Marketing Strategy? Sep 16, 2021
• 6 HR Skills & Traits to Successfully Manage Digital Transformation and Disruption Sep 15, 2021
• Acquia Acquires Widen, Salesforce Updates Service Cloud and More CX News Sep 13, 2021
• What Do Customer Experience Teams Actually Look Like? Sep 10, 2021
• A Look at the Pros and Cons of an Offshore Call Center Sep 9, 2021
• Why Employee Resource Groups Are on the Rise Sep 8, 2021
• Sitecore Acquires Reflektion, 6Sense Acquires Fortella & More Customer Experience News Sep 3, 2021
• HR Leaders Share Their Employee Retention Strategies Amid the Great Resignation Sep 2, 2021
• What's Behind Zoom's $14.7B Acquisition of Five9? Sep 1, 2021
• Can Contentful Crack the Land of Content Management System Giants? Aug 30, 2021
• A Look at Customer Effort Score and How It Can Help Build Better CX Aug 27, 2021
• Traject Acquires Loomly, Walmart Debuts Demand-Side Platform and More CX News Aug 27, 2021
• What Is the Net Promoter Score? Aug 24, 2021
• CX Decoded Podcast: CMO Leadership Challenges and Opportunities Aug 24, 2021
• Adobe Acquires Frame.io, Talkdesk Funding Values Company at $10B, More CX News Aug 20, 2021
• Is Austin Emerging as the New American Technology Hub? Aug 20, 2021
• What Marketers Need for the Digital Experience Platforms Multivendor Reality Aug 19, 2021
• Salesforce Wants Marketing, Sales and Services Leaders Living in a Slack-First World Aug 18, 2021
• CDP Trends: The Market Bounces Back After a Slow 2020 Aug 17, 2021
• Verint Acquires Conversocial, Salesforce Wants to Be Netflix for B2B & More CX News Aug 13, 2021
• AI in Marketing: Use Cases and Examples in Content Marketing Aug 13, 2021
• Are You Providing Course-Changing Digital Customer Experiences? Should You Be? Aug 12, 2021