Scott Clark
Based in Columbus, Ohio, Scott has been involved with the IT industry since Al Gore invented it, first working as webmaster for his hometown's first ISP, then moving on to become a web developer and technical writer for many technical publications.Scott spends his free time mixing electronic dance music, trying to do his part to create a sustainable future, and tinkering with Raspberry Pi projects. His focus is web technologies, SEO and internet security, and he's always interested in learning more about any of the above.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Scott's Recent Articles
- 3 Customer Experience Lessons Brands Can Learn From Amazon Oct 26, 2021
- Are Supply Chain Shortages Damaging Your Brand's Customer Experience? Oct 19, 2021
- How Predictive and Prescriptive Analytics Improve the Call Center Experience Oct 7, 2021
- What Is Ethical AI and Why Is It Vitally Important? Oct 4, 2021
- 4 Reasons Why Explainable AI Is the Future of AI Sep 27, 2021
- Conversational AI: Creating a Framework of Ethics and Trust Sep 21, 2021
- Are Conversational AI Companions the Next Big Thing? Sep 14, 2021
- What Is Customer Loyalty and Retention (And 3 Tips for Improvement) Sep 7, 2021
- What Social Media Marketing Is and How It Can Help Power Your Business Sep 1, 2021
- Why Conversational AI Is So Much More Than a Chatbot Aug 25, 2021
- What a Customer Relationship Platform Is and What It Can Do For Your Business Aug 23, 2021
- 4 Ways Conversational AI Is Improving the Customer Experience Aug 19, 2021
- How Conversational AI Works and What It Does Aug 16, 2021
- Study Guide: Google Analytics Individual Qualification Certification Aug 4, 2021
- What You Need To Know About Google Ads Search Certification Jul 23, 2021
- What You Need To Know About HubSpot's SEO Certification Jul 14, 2021
- How to Support BYOD in the Remote and Hybrid Workplace Jun 30, 2021
- The 8 Most Popular Types of Digital Marketing Jun 30, 2021
- 4 Ways AI Should Be Playing a Role in Your DX Strategy Jun 23, 2021
- 10 Marketing Certifications That Can Help You Earn a Better Salary Jun 22, 2021
- 5 Ways to Optimize Your Surveys for Better Customer Experience Jun 9, 2021
- 4 Self-Service Trends That Are Changing Customer Service Jun 2, 2021
- 4 Ways Sustainability Affects the Customer Experience May 28, 2021
- 4 Ways To Improve Your Customer Effort Score May 24, 2021
- Customer Journey Mapping: A How-To Guide May 10, 2021
- 4 Reasons Why the Call Center Should Be Omnichannel May 3, 2021
- Is 2021 the Year AI Dominates the Call Center? Apr 28, 2021
- Getting the Most From Your Customer Journey Maps Apr 19, 2021
- Does Your Company Need an Employee Vaccination Policy? Apr 14, 2021
- How Apple and Google’s Tracking Rules Are Impacting Advertisers and Marketers Apr 6, 2021