Scott Clark
Based in Columbus, Ohio, Scott has been involved with the IT industry since Al Gore invented it, first working as webmaster for his hometown's first ISP, then moving on to become a web developer and technical writer for many technical publications.Scott spends his free time mixing electronic dance music, trying to do his part to create a sustainable future, and tinkering with Raspberry Pi projects. His focus is web technologies, SEO and internet security, and he's always interested in learning more about any of the above.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Scott's Recent Articles
- What Do the Google Antitrust Lawsuits Mean for Marketers? Jan 14, 2021
- Improving the Customer Experience: Should You Invest in a CDP or a CRM? Jan 8, 2021
- 5 Ways To Treat Your Loyal Customers as VIPs Jan 6, 2021
- How to Cut Back on Martech Bloat Dec 17, 2020
- Why Now Is the Time to Experiment With Your Customer Experience Dec 10, 2020
- How Brand Trust and Customer Loyalty Are Won and Lost Dec 7, 2020
- What Does Exceptional Customer Service Look Like in a Post-COVID World? Dec 2, 2020
- 4 Ways a Chief Privacy Officer Can Help Your Company Dec 1, 2020
- Now Is the Time to Replace VPN With Zero Trust Nov 24, 2020
- 6 KPIs to Measure the Omnichannel Customer Experience Nov 24, 2020
- Should You Allow Shadow IT and BYOD in Your Company? Nov 16, 2020
- 4 Ways a CRM Can Improve the Customer Experience Oct 30, 2020
- What Can Social Listening Do to Improve CX? Oct 29, 2020
- CX Guide: The Tools You Need to Create an Exceptional Customer Experience Oct 28, 2020
- Collaboration and Communication Platforms to Improve Employee Experience Oct 20, 2020
- Avoiding the High Costs of Shopping Cart Abandonment Oct 20, 2020
- What Is Voice of the Customer and What Does it Mean for Customer Experience? Oct 15, 2020
- Is It Time to Revise Your Business Continuity Plan? Oct 13, 2020
- How a CDP Will Help Tame the Customer Experience and Marketing Beasts Oct 8, 2020
- 4 Ways That AI Is Improving the Customer Experience Oct 5, 2020
- What Are the Emotional Drivers Behind Customer Experience? Sep 30, 2020
- What Can Gamification Bring to the Enterprise? Sep 29, 2020
- 6 Workplace Lessons from 6 Months of COVID-19 Sep 21, 2020
- 5 Ways To Improve The Customer Journey Map for Better Customer Experience Sep 21, 2020
- Does Your Brand Experience Align With Your Customer Experience? Sep 11, 2020
- Understanding Customer Experience Design's Holistic Approach to CX Strategy Sep 10, 2020
- The Forces Shaping the Digital Workplace Sep 3, 2020
- 5 Common Mistakes to Avoid While Building a Holistic Customer Experience Strategy Sep 1, 2020
- It's the Journey That Matters: Improving Customer Experience and Loyalty Aug 31, 2020
- Upskill and Reskill for a Better Employee Experience Aug 27, 2020