Scott Clark
Based in Columbus, Ohio, Scott has been involved with the IT industry since Al Gore invented it, first working as webmaster for his hometown's first ISP, then moving on to become a web developer and technical writer for many technical publications.Scott spends his free time mixing electronic dance music, trying to do his part to create a sustainable future, and tinkering with Raspberry Pi projects. His focus is web technologies, SEO and internet security, and he's always interested in learning more about any of the above.
Please Note
If you are looking to submit press releases or other forms of news for consideration, the best approach is to email [email protected]. That is an actively monitored distribution list.
Scott's Recent Articles
- 4 Ways the Metaverse Can Enhance the Customer Experience May 19, 2022
- Google Is Forcing the Switch to GA4 — and Many Brands Aren’t Happy May 6, 2022
- The Best Free CX and Digital Marketing Courses May 5, 2022
- How Are Brands Investing in the Virtual Economy? May 2, 2022
- Will Smart Contracts Transform the Economy? Apr 27, 2022
- Designing Diversity, Inclusion and Accessibility Into Web3 Apr 26, 2022
- Current and Future Uses of Digital Twins Across Industries Apr 20, 2022
- NVIDIA Omniverse: Mother of All Metaverses Apr 18, 2022
- Voice of the Customer: What Is It and Why Does It Matter for CX? Apr 11, 2022
- Web3 and the Barriers to General Adoption and Acceptance Apr 8, 2022
- A Guide to NFTs: What Brands Need to Know Apr 6, 2022
- Web3 and Metaverse Glossary: Every Term You Need to Know Mar 29, 2022
- How Web3 Changes the Content Model Mar 24, 2022
- How Will DAOs Change the Way Brands Do Business? Mar 16, 2022
- What Brands Need to Know About POAPs Mar 9, 2022
- 3 Ways Data Science Is Key to Customer Experience Feb 28, 2022
- Does Your Artificial Intelligence Strategy Include XAI? Feb 18, 2022
- How Will Web3 Improve the Customer Experience? Feb 16, 2022
- Reasons Why Ethical Conversational Design Is Vital for Enterprise AI Feb 14, 2022
- How Will Conversational AI Transform Customer Experience? Feb 14, 2022
- How Is Web3 Decentralized? Feb 2, 2022
- Understanding Web3's Supporting Blockchain Technology Jan 27, 2022
- What Does Web3 Mean for Marketing and Customer Experience? Jan 18, 2022
- Understanding the Connection Between Social Media and Great Customer Experience Jan 3, 2022
- CMSWire's Top 10 Call Center Articles of 2021 Dec 29, 2021
- CMSWire's Top 10 AI in CX Articles of 2021 Dec 22, 2021
- Using AI-Based CDPs to Improve the Customer Experience Dec 14, 2021
- How AI-Based Marketing Can Improve Customer Retention Dec 9, 2021
- Natural Language Processing and Conversational AI in the Call Center Dec 8, 2021
- How Customer Relationship Management Platforms Add Value to Your Business Dec 8, 2021