Dr. Benjamin Granger is Chief Workplace Psychologist at Qualtrics, and has over a decade of experience building, running and optimizing experience management (XM) programs across the globe. As Chief Workplace Psychologist, he leverages original research to offer insights into macro workplace trends, employee experiences, and the future of how we work.
Dr. Granger has pioneered several innovative survey techniques and methods that are changing the way many organizations measure and manage employee and customer experiences. His research has been featured in academic and practitioner forums, including Forbes, the Journal of Business and Psychology, the International Journal of Training & Development, the Academy of Management (AOM), and the Society for Industrial and Organizational Psychology (SIOP). Dr. Granger is a certified XM Professional (XMP) and earned his Ph.D. in Industrial Organizational Psychology from the University of South Florida.
He has presented his academic and applied research at numerous professional conferences such as the annual conferences for the Society for Industrial Organizational Psychology (SIOP), Academy of Management (AOM), Gartner ReImagineHR, The Conference Board, Qualtrics Experience Management Summit (X4), Society for Human Resource Management (SHRM), and Southern Management Association (SMA).