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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

News Analysis
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Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
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News
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HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
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Editorial
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We’ve Lost Preview Text for Email. Are Subject Lines Next?
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The Digital Customer Experience Roadmap at Zoom
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Funnels Celebrate Purchases. Flywheels Celebrate Customers.
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Customer Acquisition Makes You Famous. Customer Retention Makes Money
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Framer Secures $100M Series D at $2B Valuation
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Customer Journey Intelligence: Why Data Leaders Must Bridge the Insight-to-Action Gap
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Voice of the Customer Needs a Reset: Enter AI
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Chris Knight

Contributing Author
Chris Knight avatar
Reporting from
London, England
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Content Management, Information Management
Connect
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Mobile and technology writer, who likes to keep in mind Yoda's line: "Difficult to see. Always in motion is the future."

Chris’s Recent Articles

Feature
Article
Social Business
Mid-Size Businesses Get Busy on Twitter
Feature
Article
Customer Experience
Reach Out and Touch for Better Collaboration, Customer Experiences
Feature
Article
Customer Experience
Social Media Addiction and Other Mobile Marketing Trends [Infographic]
Feature
Article
SharePoint
So Bill Clinton is a SharePoint Expert? #SPC14
Feature
Article
Information Management
Accenture Report Highlights Hardware Renaissance as a Digital Disrupter
Feature
Article
Mobile Enterprise
Apple, Android and Windows Phones Set For Enterprise Mobility Battle
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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