Feature
Customer Experience
Taking CRM to the Next Level with the Internet of Things
Chuck Malone is the director of marketing for Etherios, a division of Digi International. He has overall responsibility for Etherios’ marketing strategy which includes branding, market analysis, and demand creation. Prior to this position, Chuck was a director in the consulting organization for Etherios where he was responsible for driving the strategy and overall client satisfaction for customers in the areas of sales management, marketing automation, and contact center solutions leveraging the salesforce.com platform. Before coming to Etherios Chuck held senior level positions at Aon and Accenture.