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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Framer Secures $100M Series D at $2B Valuation
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Customer Journey Intelligence: Why Data Leaders Must Bridge the Insight-to-Action Gap
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Editorial
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Voice of the Customer Needs a Reset: Enter AI
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Your New Digital Experience Design Gurus: The U.S. Government (What?)
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LivePerson & AWS Integrate Contact Center Solutions for CX
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With Stagnant Budgets, What's the CMO’s Lifeline?
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7 Actions to Elevate Your Contact Center from Cost Center to CX Engine
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Marketing’s New Imperative – Making Your Company Easy to Interact With
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What Is a Customer Data Platform (CDP)? 2025 Guide for Marketers
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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