Editorial
Customer Experience
Customer Journeys: Lessons From the Healthcare World
David Allen is an accomplished healthcare strategist with 18 years of experience advising corporate, private equity and government clients across healthcare industry sectors. Currently the director of healthcare strategy, digital health at Perficient, David has expertise in business model innovation, corporate strategy, market and competitive analysis, digital and M&A with traditional and new entrant healthcare clients. He is passionate about helping clients create winning growth strategies in healthcare, with a focus on digital health.