Editorial
Customer Experience
Balancing Customer Feedback With Your Product Roadmap
Eric Browne is the vice president of product management and co-founder of Smartsheet, the collaboration work management platform used by millions of people worldwide. Prior to Smartsheet, Eric was at Onyx Software Corporation, where he led the vertical product marketing and alliance teams. Prior to his tenure at Onyx, Eric worked with Accenture, a management consulting, technology services and outsourcing company, focusing on Fortune 500 clients.
Eric graduated with a B.A. in Engineering from Dartmouth College and an MBA from UC Berkeley’s Haas School of Business. In his spare time, he enjoys skiing, basketball, tennis and playing with his three kids--and testing other SaaS apps for usability, of course.