Editorial
Customer Experience
What Next-Gen CRM Will Look Like: The Coming Accuracy Wave
Eric Esfahanian is SVP of Sales and Marketing at Gryphon Networks, where he leads the company's sales, business development and marketing teams. He brings more than 17 years of experience with performance optimization and business intelligence software. He joined Gryphon from PowerPhone, a crisis management software firm for municipal and military safety organizations. During his tenure as head of sales and marketing, he led a company repositioning and sales re-engineering initiative that resulted in back-to-back record revenue and profit. Previously, he held sales leadership roles with MicroStrategy, a leader in business intelligence software, as well as Hewlett-Packard and EMC Corp. Eric earned an MBA from FW Olin School of Business at Babson College and a BA from Boston College.