Editorial
Customer Experience
Why Truly Customer-Centric Organizations Can't Do It Alone
Jeff Barnett is CEO of the Salesforce Commerce Cloud, formerly Demandware. Previously at Demandware, he was Executive Vice President and Chief Operating Officer, a post he held since January 2013, and Executive Vice President of Field Operations, since joining the company in 2005.
Prior to Demandware, he served as Vice President of Sales for Europe, Middle East and Africa of Siebel Systems Inc. Jeff holds a B.S. in Computer Information Systems from Colorado State University, and an M.B.A. from the MIT Sloan School of Management. He has been on the Board of Directors of Apperian since 2012.