Social Business, Enterprise 2.0, Customer Experience
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Jeff Hora is the Senior Community Manager for SDL (http://www.sdl.com) and is focused on building, nurturing, enabling and engaging with internal and external communities. Prior to SDL he spent 14 years as a Consultant, Product Planner, Product Manager and Community Manager for Microsoft and an additional short stint at HTC as their U.S. Community Manager. He sees social media as a dynamic, valuable and evolving toolset and further notes that it is still people, communication and authenticity that are the foundation for the use of those tools. He holds a Master of Communication in Digital Media degree from the University of Washington. He is an educator, instructional designer and has a deep passion for learning. He also spent many years as a professional musician and composer, and wants to spend more time in his studio than he actually gets to. You can learn more about Jeff on Google +.